What I like most about Sprig is how easy it is to set up and launch in-app surveys. It takes hardly any time, which is great when you need feedback quickly. The custom dashboards are really useful too and make it easy to dig into the data. The UI is clean, simple, and doesn't feel clunky at all. I've also had a really good experience with their support team. They're always quick to help and knowledgeable whenever I've had questions. I'd definitely recommend it. Review collected by and hosted on G2.com.

The only thing would be that as Im based in the EMEA timezone, getting support can take longer that I would like - but as soon as the team are online, the support is swift and the team are very quick to make things happen. Review collected by and hosted on G2.com.

Sprig is taking full advantage of AI advancements and MCPs to integrate into the way researchers are doing work today. Review collected by and hosted on G2.com.

Sprig has been well-positioned to handle intercept prototype/design testing, but hasn't built features in that direction. This would make Sprig much more valuable for a design team. Review collected by and hosted on G2.com.

It is really easy to create survey that can be surfaced in the moment when user is doing something. This is really helpful because we want to get customer insight about a very specific problem and when we do a delayed survey over email user has already forgotten about it. so it really solves for that.

Now with Replays, there is a additional context on top of that Review collected by and hosted on G2.com.

They could make it easy to do incentivise surveys Review collected by and hosted on G2.com.

I like that Sprig allows me to be confident about reaching the right customer at the right time. It cuts research time so we can maintain a live pulse on our product across a diverse set of customers and their needs. Sprig is far superior in reaching the right customer at the right time compared to other tools like GetFeedback. Above all, Sprig is much more user-friendly, enabling multiple departments at our company to use the tool relatively quickly to reach out to customers for feedback. Review collected by and hosted on G2.com.

I wish it would allow us to automatically format a pasted question option choice from Google Docs. I think this is on their roadmap so I'm eager for it to release. It would also be great to see what they do for the synthesis portion in the future since it would be great to get to edit the AI buckets when it takes a first attempt at coding the survey data. Review collected by and hosted on G2.com.

Sprig continues to innovate in the survey space with long form, heatmaps, and more. They offer incredible value for the price and I highly recommended them. Review collected by and hosted on G2.com.

I would love to see more rich context questions and interactions for our customers. Review collected by and hosted on G2.com.

I still like the ease of use and features that can target users based on their actions. Review collected by and hosted on G2.com.

We are not using Spring much for any new implementation and i cannot say exactly what changed. Review collected by and hosted on G2.com.

MCP connection has been useful to co-create and analyze surveys via Claude. Sprig has also introduced more logic for skip and display, which allows for more precise question targeting. Review collected by and hosted on G2.com.

Still not completely clear how Sprig counts monthly tracked users. Review collected by and hosted on G2.com.

Best in-class in-app intercept surveying and feedback capture. Review collected by and hosted on G2.com.

Enterprise pricing model can change somewhat drastically, resulting in higher-than-expected renewal cycles. Expanding to other products that won't necessarily be relevant to the original target customer. Review collected by and hosted on G2.com.

Sprig makes it possible to get targeted feedback from the right users in the right places. Review collected by and hosted on G2.com.

I would love to use Sprig for usability tests with 3rd party panel providers natively in Sprig. Review collected by and hosted on G2.com.

Sprig has been an essential tool for gathering opinions in an uncomplicated and clear manner. We frequently need to know how users feel when they leave or how to enhance the administrative staff's experience.

The best scenario is for the surveys to be conducted at the appropriate time, without interruption, and for the responses to be recorded right away. I don't have to spend hours manually organizing data, which saves me a ton of time. Review collected by and hosted on G2.com.

At first, it was somewhat costly to adapt to the manner question flows are designed, particularly if we sought more tailored approaches for our style of patient. I also believe that having more case studies available would benefit the healthcare sector. Review collected by and hosted on G2.com.