Spekit plays a vital role in our team. It serves as our all-in-one tool for training, process guidance, updates and a lot more. Its user-friendly features makes our daily task more convenient. Also, what I love the most about Spekit is how accomodating their team is! Truly knowledgeable, provides visual manual for clearer understanding and I love how open they are in feedback and suggestions. Review collected by and hosted on G2.com.

Lots of features has improved a lot. And if I can suggest additional feature, it is if a user can leave comments on topics for the purpose of real time feedback or if updates needs to be done right away. Also, it would be more helful for the whole team if the search results can be filtered by Most Used/Viewed - to Least so desired topic can be easily selected. Review collected by and hosted on G2.com.

The Salesforce integration and the ability to quickly and efficiently navigate content. Review collected by and hosted on G2.com.

Very few downsides, strongly prefer it to other tools I have used historically Review collected by and hosted on G2.com.

The best part about Spekit is how it seamlessly integrates with the tools your team is already using, making it incredibly easy to deliver in-app training and knwloedge right when it's needed. It's intutitive, user-friendly, and provided a centralized space for onboarding, process documentation, and continuous learning. Review collected by and hosted on G2.com.

N/A. It is able to provide real-time support and gudiance directly within platforms like Salesforce to drastically ramp-up times and increase overall productivity. It's a powerful tool for boosting employee performance and driving adoption across teams. Review collected by and hosted on G2.com.

The only reason it is an 8 and not higher as we are only a few months into using the service. But so far this has been a game changer for my organization.

It is super easy to use, you dont need to be technical or have coding experience. If you can use Word...you can use this. Agents can quickly find procedures and assist our clients. Teh search feature is amazing and the translate feature allows employees to read in thier own language.

This is super helpful for my annual audit reviews too. Review collected by and hosted on G2.com.

Not sure I have feedback here yet. I would say the most challenging part is deciding how to organize everything. A few features I wish it had are ability to provide more complex Knowledge Checks and more indepth feedback options for agents to provide us feedback on content. Review collected by and hosted on G2.com.

My experience with Spekit is through work and I can't begin to share how valuable of a tool this has been. I best like the step-by-step instructions, with links, that make it super easy. Review collected by and hosted on G2.com.

There is nothing not to like about Spekit! Review collected by and hosted on G2.com.

I like the ease of finding processes with our programs. I use it frequently to confirm I am entering the correct information properly. It is a wonderful program and I recommend highly. Review collected by and hosted on G2.com.

I cannot think of anything right now. This program is pretty darn cool. Review collected by and hosted on G2.com.

Informative

Enlightening

Educational and more Review collected by and hosted on G2.com.

What do I dislike about Spekit? Nothing comes to mind atm Review collected by and hosted on G2.com.

Everything is always very detailed and has links Review collected by and hosted on G2.com.

sometimes can be slow certain things may not be found Review collected by and hosted on G2.com.

It only took a few minutes to implement and is easy to navigate when using certain sites. I use it to find key documents and find it a lot easier to search on Spekit than navigate slack channels and google drive. Review collected by and hosted on G2.com.

It isn't very good at answering key questions on where to find certain information. Review collected by and hosted on G2.com.

Spekit is easy to use and very intuitive. Setting Spekit up and integrating it with Salesforce was so easy! There are also very clear, concise, helpful tutorial videos. The Spekit team is friendly and very knowledgeable! They respond quickly to requests for help or information. Review collected by and hosted on G2.com.

So far I have not experienced a downside to using Spekit. I have found it very easy to use and the tutorial videos have answered any questions I've had. Review collected by and hosted on G2.com.