
How easy it was to use and how they reached out to me to explain the process and answer any questions Review collected by and hosted on G2.com.
There was nothing to dislike, I would maybe suggest an app Review collected by and hosted on G2.com.

How easy it was to use and how they reached out to me to explain the process and answer any questions Review collected by and hosted on G2.com.
There was nothing to dislike, I would maybe suggest an app Review collected by and hosted on G2.com.

I like the very friendly staff and that Sparrow is easy to use. The initial setup was very easy. Review collected by and hosted on G2.com.
N/A Review collected by and hosted on G2.com.
I liked how easy it was to track my paid family leave. Review collected by and hosted on G2.com.
I can't think of anything I dislike about Sparrow. Review collected by and hosted on G2.com.
I like having a dedicated person to reach out to with any questions and they will take care of the legwork discussing with HR. Review collected by and hosted on G2.com.
Sometimes there is a little delay getting the leave dates dialed in when there are internal changes approved on the date that are slightly different than the policy. Review collected by and hosted on G2.com.
Clear communication and having a specific person to reach out to made it easier to navigate the process and ask questions. Review collected by and hosted on G2.com.
The tracker was a useful tool to understand the overall progress, but did not completely line up with the accommodation provided from my employer, so interpretation was necessary to fully use the tool. Review collected by and hosted on G2.com.
Clarity on leave schedule, salary implications, and easy to navigate government policies. Review collected by and hosted on G2.com.
Would be helpful to have a bit more assurance that what Sparrow is providing in terms of information is aligned with company's perspective Review collected by and hosted on G2.com.
I appreciated that I worked with one person throughout the steps of my maternity leave. I think they were very responsive, and also were great about reminding me of the steps I need to be mindful of and take to prevent any delays. When I did have questions, they were answered to my satisfaction. Review collected by and hosted on G2.com.
When I attempted to navigate the website to learn about payment disbursements, there were times when the website wouldn't update quickly, which led to confusion. Review collected by and hosted on G2.com.
Sparrow made the process of arranging maternity leave and applying for disability benefits so easy. Everything was streamlined and the platform was very easy to use. My benefits coordinator was very communicative and helpful. Review collected by and hosted on G2.com.
I needed to call my doctor's office a couple of times to check on the status of their paperwork, it could have been helpful if Sparrow was more persistent in calling on my behalf so I didn't need to do this myself. Review collected by and hosted on G2.com.
Sparrow outsourced all the thinking I had to do surrounding my benefits when I was out of office on my parental leave. This was so helpful, as there are a lot of moving parts with different payment schedules and plans. But more importantly, it allowed me to spend more quality time with my newborn and family. I am very grateful. Having a dedicated specialist to email and the dashboard that I could reference were especially helpful. Review collected by and hosted on G2.com.
Sometimes I would forget my password or which email address to use (Sparrow gives you a new one so they can help fill out things on your behalf) Review collected by and hosted on G2.com.
Sparrow has been an invaluable partner in navigating the maternity leave process. From the start, they made everything feel seamless and stress-free. Their team is incredibly knowledgeable, proactive, and responsive, guiding me through every step, from paperwork to timelines, with clarity and ease. What could have been an overwhelming experience was instead smooth and empowering, thanks to their support. Review collected by and hosted on G2.com.
I didn't have any downsides when working with Sparrow. Review collected by and hosted on G2.com.
Averages based on real user reviews.
3 months
8 months