Sparrow Reviews & Product Details

I am so truly grateful for the incredible and thoughtful people on the Sparow team who went above and beyond to support me! I truly don’t think I could have been able to navigate full time work while also trying to get leave for to get IVF done without their help! Amelia was nothing short of incredible!!!! She went above and my husband and I are so grateful to her! I was so overwhelmed and she helped so much to navigate the system of taking leave and advocated for us every steps of the way! Review collected by and hosted on G2.com.

There is nothing I disliked about Sparrow! Review collected by and hosted on G2.com.

Sparrow was so helpful when needing to file for Leave. They took care of paperwork for short term disability and for the State to ensure that I was getting my medical Leave benefits and payments, giving me back time for me to heal thru surgery and chemo. Prior to Sparrow I had to do it all myself and when not feeling well and having a hard time, I also had to deal with the Leave companies erroring payments, etc. When Sparrow came to my company, they immediately reached out to me, told me about what they do and how they would make my leave easier so that I wouldn't have the stress on top of recovery. It wasn't about what the company would do generically, I was assigned a customer service rep who followed me thru from the time of my leave until after my leave was completed. They kept in constant contact, checked on me and made sure I was doing well, they made it personal and I felt cared for. Review collected by and hosted on G2.com.

I wish that my company had brought on Sparrow when I first went out on leave because of the amount of hours it took me to figure out how to file, etc., and when Sparrow came in they took over my paperwork and made it so much easier and much less for me to think about. Review collected by and hosted on G2.com.

I love Sparrow's efficient platform which made setting up an account quick and easy, especially with my HR team's support. I appreciate the helpful timeline feature that provided clarity on my payment processes during postpartum. The person assigned to assist me was excellent, offering calls and regular emails to address my queries. Sparrow provided invaluable assistance in setting up an account with the Colorado Family Leave Act, ensuring I got paid promptly. Connecting my payments through insurance, work, and state was much simpler with Sparrow's support. I found the paperwork process straightforward and appreciated the initial paperwork guidance from Sparrow. Review collected by and hosted on G2.com.

I think sometimes the paperwork got a little bit confusing. There was a lot all at once. I did get a little confused partway through. Even with the team's help, like, a little bit more clear guidance throughout the process would be nice. Even if it's in video format, that would be nice to be able to review back. I had to take quick notes, and I felt like I had to have my person repeat themselves a lot. So maybe there's a recorded option just for people who are different types of learners. Review collected by and hosted on G2.com.

Kendra was incredibly helpful and kind during a hard time. Review collected by and hosted on G2.com.

I don't have anything that I dislike about Sparrow. Review collected by and hosted on G2.com.

Working with a real human (Matt) was excellent. Matt kept checking in and ensured all the pieces were moving so I could stay focused on what mattered most (my health and my child). Review collected by and hosted on G2.com.

Truly no complaints! I had a great experience. Review collected by and hosted on G2.com.

I like Sparrow for its convenience and its all-inclusive nature in handling paperwork, pay, and time off requests. The initial setup was very easy, and I'm honestly very happy using Sparrow. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

They handled submitting all of my paperwork and following up on any action items for me! Review collected by and hosted on G2.com.

Confusing with the payment plan and the actual payments received. Review collected by and hosted on G2.com.

You guys are very timely with responses and helpful with all things that I needed to know during my family leave. Review collected by and hosted on G2.com.

There isn't anything that was least helpful to be honest. Review collected by and hosted on G2.com.

Sparrow was very easy to access, the support team was very professional at all times and ready and willing to help. Review collected by and hosted on G2.com.

there is nothing to dislike! I have had a wonderful experience. Review collected by and hosted on G2.com.

It was helpful to have a dedicated point of contact to answer questions and make sure my leave process was on track Review collected by and hosted on G2.com.

the pay/compensation section was a little difficult to navigate Review collected by and hosted on G2.com.