---
title: ShotSpotter Reviews
meta_title: 'ShotSpotter Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ShotSpotter works for a business like yours.
date_modified: '2025-04-01'
parent_category:
  name: Law Enforcement
  url: https://www.g2.com/categories/law-enforcement
---

# ShotSpotter Reviews
**Vendor:** SoundThinking (formerly ShotSpotter)  
**Category:** [Other Law Enforcement Software](https://www.g2.com/categories/other-law-enforcement)
## About ShotSpotter
Even when gunfire is reported to 911, there is a several minute delay in getting information to police. In addition, the reported location of the gunfire is often vague or inaccurate due to limitations in human hearing. The result is that critical time is lost getting police to the actual crime scene.






- [View ShotSpotter pricing details and edition comparison](https://www.g2.com/products/soundthinking-formerly-shotspotter-shotspotter/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-05+22%3A28%3A39+-0500&secure%5Bsession_id%5D=2a7d8bfe-a264-43f4-99aa-fcd5cc340546&secure%5Btoken%5D=bc780af527575cc79901bf20c2bb78eab3c8cc585589fdc4e903260733749694&format=llm_user)

## ShotSpotter Features
****
- Activity Dashboard
- Reporting & Statistics
- Internal Affairs Administration
- Field Reporting
- Summary Reports
- Data Visualization
- Court Management Integration
- Dispatch Management
- Scheduling
- Real-Time Updates
- Communication Management
- Case Management
- Data Import/Export
- For Law Enforcement Agencies
- Alerts/Notifications
- Automated Scheduling
- Customizable Reports
- Criminal Database
- Access Controls/Permissions
- Employee Database
- Incident Mapping
- Audit Trail
- AI Copilot
- Crime Scene Management
- Generative AI
- Monitoring
- Customizable Fields
- Evidence Management
- API
- Third-Party Integrations
- Document Storage
- Records Management
- Status Tracking
- Task Management
- Investigation Management
- Geographic Maps

## Top ShotSpotter Alternatives
  - [LexisNexis eCitation](https://www.g2.com/products/lexisnexis-ecitation/reviews) - 3.7/5.0 (23 reviews)
  - [InTime](https://www.g2.com/products/intime/reviews) - 4.5/5.0 (20 reviews)
  - [eAgent](https://www.g2.com/products/eagent/reviews) - 3.9/5.0 (8 reviews)