Sotrender Reviews (117)

Reviews

Sotrender Reviews (117)

4.8
117 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and comprehensive analytics provided by Sotrender, which simplifies social media performance tracking and reporting. The intuitive interface and quick access to data allow users to generate insightful reports efficiently, making it a valuable tool for both agencies and individual marketers. However, some users note that data loading can be slow for larger profiles.

Pros & Cons

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Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great app for data verificationu"
5/5
What do you like best about Sotrender?

rich data sets, competitive analysis capabilities, and effective support for marketing decisions based on social media analysis. Sotrender has a simple and intuitive interface that makes it easy to navigate the tool without the need for a deep understanding of data analysis. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

Currently I have not noticed any errors everything is working properly. Review collected by and hosted on G2.com.

Igor S.
IS
Igor S.
Tennis Coach
Mid-Market (51-1000 emp.)
"It`s great!"
4.5/5
What do you like best about Sotrender?

We've been using SoTrender for almost 2 years now and it has been one of the best tools we've ever tried. We put a lot of focus into improving our Social Media actions by monitoring results after publiactions. SoTrender is easy to use and gives us every information we need. Also, being able to check our competetitors' data is a huge +. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

Sometimes it takes a while to load some data's on the website. Review collected by and hosted on G2.com.

Pooja J.
PJ
Pooja J.
Marketing & Business Associate
Small-Business (50 or fewer emp.)
"Great tool for optimizing social media performance"
5/5
What do you like best about Sotrender?

Sotrender has helped us a lot in crafting our Instagram and Facebook strategies. That happened not only thanks to in-depth analytics possibilities but also thanks to competitors’ tracking modules. It was so insightful to see their top-performing content and the ad results (like the average CPC or CPM) in our niche. The pricing is also reasonable. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

One or two times, the data was not showing, but the team helped us quickly resolve the issue. Review collected by and hosted on G2.com.

Magdalena S.
MS
Magdalena S.
Strategy Specialist
Small-Business (50 or fewer emp.)
"The most optimal tool for reporting results"
4.5/5
What do you like best about Sotrender?

We have been using Sotrender's services for over 2 years. During this time, we have generated hundreds of reports for our clients. The tool is useful not only during ongoing service, but also at the stage of bidding or competitor analysis. A big plus is the efficient contact with customer service. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

There have been data errors, but customer service has always responded quickly. Review collected by and hosted on G2.com.

Daria B.
DB
Daria B.
Fotograf
Small-Business (50 or fewer emp.)
"Simple and fast monitoring of brands and the effects of ongoing activities."
4.5/5
What do you like best about Sotrender?

The tool works in an intuitive way and is very easy to use. It provides the most important data, as well as allows you to compare it with the results of other companies.

An added bonus is the support and willingness to help from the staff. I love the way Sotrender's support works. The contact is fast and hassle-free. If necessary, the consultants themselves offer a phone call. All problems are resolved at an express pace. This is a big advantage that I have noticed when working with Sotrender. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

There is no such thing. If there were any problems, they were solved at an express pace, thanks to reliable support. Review collected by and hosted on G2.com.

WM
Weronika M.
Social Media Team Leader
Enterprise (> 1000 emp.)
"Sotrender - quick and simple way to analyse social media data"
4/5
What do you like best about Sotrender?

Sotrender is a simple way to analyze social media data. It provides extensive analytics by eliminating time-consuming manual work. The data are presented in a clear, structured way, so it’s easy to draw a conclusion based on them. Moreover, the tool allows you to compare your performance with competitors quickly. It’s also worth mentioning that Sotrender maintains high customer service standards – the team is always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

The manual tag system could also be applied to competitors’ profiles. Review collected by and hosted on G2.com.

Mikołaj B.
MB
Mikołaj B.
PhD Student/Researcher
Enterprise (> 1000 emp.)
"Very professional and flexible approach"
5/5
What do you like best about Sotrender?

I work in academia and have been collaborating with SoTrender for years. For us, they collected data from selected public Facebook fan pages and historic Twitter data. We were always very satisfied with the quality of data, delivery, and overall service. What I think is SoTrender's biggest asset is the fact that they not only offered service but also have a deep understanding of the social media environment. Thanks to that they were able to advise us on the potentially new direction of research or methods. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

It is very difficult to find anything negative about my collaboration with SoTrender. They always delivered what was promised and if something was not possible they informed us well in advance. Review collected by and hosted on G2.com.

Marianna S.
MS
Marianna S.
Senior Marketing Specialist
Enterprise (> 1000 emp.)
"User-friendly tool for day-to-day management and long term analysis"
4/5
What do you like best about Sotrender?

Quick access to data from previous months, intuitive to use, responsive helpdesk Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

A lot of useful features are still under development Review collected by and hosted on G2.com.

Edyta S.
ES
Edyta S.
Head of Social Media
Mid-Market (51-1000 emp.)
"A tool that makes my day"
5/5
What do you like best about Sotrender?

I've been using Sotrender since probably 2014 and for many years it has been one of the best tools for me to get all the data about the channels we are managing for our Clients. Not only does it generate outstanding reports, but it also helps me and my team save time. I would highly recommend Sotrender both for the agencies and for the clients. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

There's literally nothing I would dislike about Sotrender. Review collected by and hosted on G2.com.

Elena O.
EO
Elena O.
SEO Specialist
Mid-Market (51-1000 emp.)
"Great tool for social media analytics and benchmarking"
5/5
What do you like best about Sotrender?

That I have all my data right at my fingertips. ;) It’s so convenient that right after logging in all the stats are there, and are already visualized. I can easily hop to a metric that I’m most interested in at the moment. It’s also super useful that my competitors’ data are presented in the exact same way as mine, so I can easily compare various profiles to each other. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

Sometimes it takes a while for my data to load Review collected by and hosted on G2.com.