Sophos Intercept X: Next-Gen Endpoint

Sophos Intercept X: Next-Gen Endpoint

3.9
(105)

Complete security that includes encryption, web filtering and patch assessment

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Sophos Intercept X: Next-Gen Endpoint Reviews

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Showing 105 Sophos Intercept X: Next-Gen Endpoint reviews
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Frank B.
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Jorge R.
Validated Reviewer
Verified Current User
Review Source

"Sophos Intercept X"

What do you like best?

The main feature of Sophos Intercept X is that it is a next-generation enpoint security product that stops zero-day malware, stealthy attacks and unknown exploit variants, and includes advanced anti-ansomware functionality that detects previous unknown attacks in seconds. Sophos Intercept X is installed alongside existing endpoint security software from any vendor and does not cause conflicts between them. The solution is very complete and innovative and has a bright future as it is currently one of the market leaders in its area.

The solution in general I love, is very friendly and is not very difficult to configure or implement besides that they are very accessible on their technical support platforms and doubt forums also have their forums for future ideas to add complements to the solution.They have their customer portal and certifications to personally prepare their products to have an easy administration and greater knowledge of each of their tools in the market and I think that in the future will improve by much and there will be no one who can compete.

They have their customer portal and certifications to personally prepare their products to have an easy administration and greater knowledge of each of their tools in the market and I think that in the future will improve by much and there will be no one who can compete.

What do you dislike?

Sometimes there are problems with uninstallation or installations.

Recommendations to others considering the product:

Add patch update modules. (cloud)

What problems are you solving with the product? What benefits have you realized?

Principalmente es remover malware y bloquear aplicaciones en general por ejemplo proxys.

What Endpoint Protection Suites solution do you use?

Thanks for letting us know!
Brock W.
Validated Reviewer
Verified Current User
Review Source

"Sophos' answer to Next Gen"

What do you like best?

I like how easy it is to configure and manage, as well as how well it works. I have had extremely good luck with it, and i have used it since it was in beta form. I have looked at other offerings, but keep sticking with Sophos, which must mean something.

What do you dislike?

The support for it can be hit and miss. There are a few quirks with it. One being that for close to the last 2 years it has broken many backup vendors software due to a VSS issue. This was only recently fixed; about 2 months ago. We have issues with a few of our users and Office 365...It does not allow any of the Office Suite of apps to open unless you disable specific services.

Recommendations to others considering the product:

Test it out for 30 days and see what you think. It is working very well for us.

What problems are you solving with the product? What benefits have you realized?

Zero Day exploits, machine learning, etc. This portion of the Sophos Endpoint/Server protection has really brought Sophos up to the next level of threat protection. Intercept X also utilizes what is called "Threat Cases" which allow you to review potential threats and dissect what exactly they did.

Marvin P.
Validated Reviewer
Verified Current User
Review Source

"Sophos Intercept X provides complete security to your network"

What do you like best?

I like that all of the Sophos platforms can be administered from one central location, Homepage has a unique dashboard and offers all sorts of content filtering from gambling to those NSFW pages, it also blocks Malware instantaneously, Sophos' firewall application is an decent alternative solution to host-based firewalls. Installation of clients, is very simple and the software is generally capable of detecting malware. This software provides better protection for us and our clients than the previous software we were using. It blocks more attacks and gives us peace of mind.

What do you dislike?

So far I have not run into anything that I dislike, product works very well.

Recommendations to others considering the product:

I totally recommend it, as this piece of kit can be installed quickly and you can manager form a central Sophos platform all your pc in your network, it is an excellent security software and has exceeded all our expectation.

What problems are you solving with the product? What benefits have you realized?

We use sophos as a proxy server, for the websecurity and with the endpoint protection, and we doesn't have any problem of infection in from when we start to work with sophos

Robert L.
Validated Reviewer
Verified Current User
Review Source

"Sophos Central Makes Your Life...Harder (insert sad face)"

What do you like best?

The best thing about the product is the interface. It seems to be clear and navigable, and puts all the features within reach via your home dashboard. Sure, you have to do a little bit of clicking around to get to some features, but it's quite clean. The support services, when I have been tasked to contact them, have been well intentioned, and they seem to have world-wide coverage.

What do you dislike?

Pretty much everything about uninstalling the existing EndPoint client and installing the new Sophos Central client. Even with an automated install, allow for at least 30 minutes per machine (and that's if everything goes right). Often it doesn't go right, and for Macs? It's really a crap shoot whether you can get it on at all. And then to have it keep working? Most of the time Windows installs are OK. Macs? Eh, who knows? Again, not a lot of confidence in the product.

Recommendations to others considering the product:

Find an existing user of the same size and get real life feedback.

What problems are you solving with the product? What benefits have you realized?

The product itself is difficult to install in a multi-platform environment, making it so that your work life just became that much harder, because before you pretty much had a set-it-and-forget-it management tool, where you could focus on remediation if necessary. Now, your focusing on just keeping the product running, if you are able to get it on at all.

Christopher S.
Validated Reviewer
Verified Current User
Review Source

"Sophos Central-A masterpiece of Anti-Virus software."

What do you like best?

Sophos Home has a unique dashboard and offers all sorts of content filtering from gambling to those NSFW pages, it also blocks Malware instantaneously, really amazing software.

What do you dislike?

I cannot find a dislike with this software besides maybe sometime a ''false flag'' and it's not actually Malware but resembles it is sometimes picked up but rarely.

Recommendations to others considering the product:

It's ease of use and monitoring of absolutely everything is second to none, and Malware detection rate is in the top 5 out there maybe even the best, I use it and I'm a Computer Technician, so I know what I'm using and it's amazing for me!

For the past five months I have offered my customers advice to use Sophos above all else it's my new go to and theirs in turn.

I see Sophos Central being the go to for all your security needs, it already has such a following and it's so cheap less than a Sky bill for a years protection is pretty awesome!

What problems are you solving with the product? What benefits have you realized?

I install Sophos onto all client laptops upon consent of course and have shown them how to use it, they all love it!

Eric L.
Validated Reviewer
Verified Current User
Review Source

"Good software"

What do you like best?

What I like most about Sophos Intercept X is that it has a very clean and easy-to-use user interface. Among its various functions, it offers all kinds of analysis of programs and web pages in real time to eliminate any malicious software that may affect the system.

What do you dislike?

Although their customer service team is not really bad, the response time they usually give is very long and on the two occasions we have contacted them, they have given us an ineffective response.

What problems are you solving with the product? What benefits have you realized?

We use Sophos Intercept X within our company because it has provided us with security and constant monitoring against any threat that may affect our system.

Benjamin F.
Validated Reviewer
Verified Current User
Review Source

"Good software to protect your system"

What do you like best?

Without a doubt Sophos Intercept X is one of the best antivirus systems we have used. It is quite silent, it is constantly scanning the entire computer detecting malware and eliminating any threat, so that at all times our system is protected.

What do you dislike?

We have had problems with some programs free of viruses, because it has detected them as threats and later they are blocked.

Recommendations to others considering the product:

I recommend this antivirus to use both in personal computers and business systems as it offers complete protection against any computer virus.

What problems are you solving with the product? What benefits have you realized?

Protection against malware on devices where we have installed Sophos Intercept X has been very efficient.

Amado F.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Has all but elminated ransomware threats"

What do you like best?

Intercept X is a great add on to an already robust Endpoint protection suite. When properly updated we have seen it identify and remediate ransomware quickly and effectively. It is a recommended product for all of our clients and most of them have taken that recommendation.

What do you dislike?

Not much about Intercept X in particular, sometimes management of the endpoint software can get wonky with tamper protection and if services are not functioning properly a support call may be required.

Recommendations to others considering the product:

Sophos users a per user model, rather than a per device model, this must be taken into consideration before deployment.

What problems are you solving with the product? What benefits have you realized?

Ransomware, before Intercept X it was running rampant in customer environments, while we had solid DR plans, the inconvenience and time to recovery became a customer pain point.

V C.
Validated Reviewer
Verified Current User
Review Source

"Must have this Antivirus"

What do you like best?

I like that we have our Central Sophos platform on the web so we can manage all our PC in the network.

The customer service can be improved, but still is ok. It is protecting if you want to go to a website full with fishing or restricted access. Easy to setup in a way.

What do you dislike?

I dislike also the customer serivice, sometimes they can be excellent, sometimes we need to chase them for over one month. We are a translation company and all our microsites were blocked because they thought we are in the proxy category. Need to repeat myself over and over to more than 5 operators to be understood. So luck of communication from their end. But not a big problem if you are busy in your job, bust still is still a must to have a customer care.

Recommendations to others considering the product:

yes recommend, as this piece of kit can be installed quickly and you can manager form a central sophos platform all your pc in your network.

What problems are you solving with the product? What benefits have you realized?

We protect our network from spam and fishing or site that are not allowed to be restricted, We must have a good antivirus as we have a lot of clients with they personal info.

Brad W.
Validated Reviewer
Review Source

"A good AV and removable media control software"

What do you like best?

As a financial institution we need to have robust security. Sophos is a key element in fulfilling that need. We need to protect against traditional viruses and Sophos does that quite well. It also searches out potentially unwanted programs and malware as well. We also need to protect against rouge removable media, whether it be to prevent sensitive data loss or preventing unknown flash drives from being introduced to our network. Sophos Endpoint Protections removes this threat completely.

What do you dislike?

Some of the alerts it sends out about things not functioning or installing properly are labeled as "informational" only so it can cause some machines to be under-protected. The list of exceptions for removable media control also doesn't give you the ability to notate what the exception is for so if you're reviewing old exceptions for removal it's hard to tell why it was originally added unless you notate it in a different document.

Recommendations to others considering the product:

If you a have regulatory need for removable media control Sophos provides a good solution for this need.

What problems are you solving with the product? What benefits have you realized?

Sophos Endpoint Protection provides our company AV and removable media control. This allows us to beef up our layers of security and prevent attacks. It also helps us comply with our regulatory requirements.

AI
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Sophos Excellent Endpoint Protection"

What do you like best?

The console (Cloud management tool) is what provides an easy to use and capture problem areas quickly. Sophos also reports via email to our Help Desk issues that we can jump on immediately and this gives the IT Department a proactive image as it should be.

What do you dislike?

Drilling down to issues or corrections is a little inconsistent. I think the user interface needs improvement so that no matter where you are in the console that you don't get lost. This is the single improvement that I suggest they make to show that their protection is excellent but also that their interface is taken seriously.

Recommendations to others considering the product:

Have a clear understanding of what you are trying to protect and how the service(s) will work in harmony with your network, firewall, other services/security elements

What problems are you solving with the product? What benefits have you realized?

Endpoint protection with the cloud console is akin to having another IT person. The Sophos process streamlines and delivers a good management tool. Endpoint protection isn't just running another service it's about the ability to scan and apply controls where needed to keep end users and corporate data protected.

Michael Y.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"InterceptX saved several clients from Ransomware."

What do you like best?

Transparent scanning of incoming data/traffic - it's using AI to scan for malware now and has found a lot of malware that wouldn't necessarily be caught by traditional AV scans.

What do you dislike?

Wish it was part of the core Sophos Endpoint product instead of an add-on

Recommendations to others considering the product:

This is a strong recommendation from us on this product. It has saved money in data recovery costs. The per user license fee isn't awful and it can run alongside any AV product. The cloud reporting tool is fantastic and the remediation tools are also good (and mostly automatic). Incorporating this product with Sophos Cloud Endpoint and the Sophos UTM (XG) appliances and enabling heartbeat protects the network even further.

What problems are you solving with the product? What benefits have you realized?

We are protecting ourselves and our users from 0-day ransomware and other emerging threats. The license cost for this has saved a ton of money of downtime for data recovery from backups after an infection.

AC
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Sophos Central is an efficient and robust platform."

What do you like best?

I like that all of the Sophos platforms can be administered from one central location. It minimizes the number of systems that you have to use, and the number of passwords/portals to navigate through. The platform also has a very modern user interface, which helps sell the product to other decision makers in the company.

What do you dislike?

So far, the only thing that I have found that I dislike is the layout of some of the policy pages. It can be a little difficult to adjust the policy deployment to your devices. It takes a little getting used to before you know right where to look and adjust things.

Recommendations to others considering the product:

Make sure you look at your users vs machine deployment, and try to take full advantage of the Sophos licensing scheme.

What problems are you solving with the product? What benefits have you realized?

We are solving the need for a streamlined, cost effective, and simple to use antivirus platform. We needed to be able to handle events quickly and have information readily available in a modern platform.

IC
Internal Consultant in Chemicals
Validated Reviewer
Verified Current User
Review Source

"Best in End Point Security and Better cloud management than most others"

What do you like best?

Ease of endpoint management using the cloud management.

Better performance on desktops even when scans are running.

Very effective and easy to manage false positives and add rules etc.

Ability to securely bypass anti-virus and enable when administrative/technical work is completed.

The software also provides with tamper protection with unique passwords to disable them.

Sophos protects and monitors the following main security objects:

- Malware

- Potentially Unwanted Applications

-Web Threats

-Any malicious behaviors

-Controlled Items such as Applications, Peripherals and Firewall Rules

If you get their Intercept X solution (addon). This endpoint tracks and monitors malicious traffic and any exploits.

What do you dislike?

A bit pricey compared to several other similar endpoints.

Their solution is modular, while it is great for small business to pick and choose. But for mid-size companies, you want a product that is all-inclusive, one price.

Recommendations to others considering the product:

Consider price, all the different add-ons which are very useful and beneficial. Definitely, do a 30-day trial before you implement.

Use a vendor such as PCmall or CDW as you will receive better support during purchase and implementation.

What problems are you solving with the product? What benefits have you realized?

Protection of users desktops. A traditional way of protection + with latest OS and application restrictions, bundled with peripheral controls, this endpoint stands out.

Sophos provides various logs for user's web history and using their cloud management tool, it takes less effort to reach to conclusions on an investigation and identify the threats or close investigations.

With their intercept x solution, (addon), the endpoint provides optimal protection against ransomware and cryptowares.

Nik H.
Validated Reviewer
Verified Current User
Review Source

"Simple and effective Endpoint protection"

What do you like best?

We have recently migrated away from the traditional Enterprise Console on-site and are now using Sophos Central to manage endpoints.

The process to migrate was simple and I find Sophos Central much easier to navigate and get to the important necessary information.

We implemented new XG firewalls alongside moving to Sophos Central and found that we needed to use a small utility additional to the firewall for syncing AD users. It wasn't hard to set up though.

What do you dislike?

Not much. I do find on the odd occasion that I get an email about an endpoint heartbeat problem that is actually related to the machine just having been turned off, but its a rarity.

Recommendations to others considering the product:

Trial the Sophos Central version rather than on-premise. We used the EAC version for a number of years and it served us well but the new SaaS implementation I think is easier to use.

Obviously not everyone will want / can have a hosted solution so I can confirm that the on-premise solution is still very good.

We also purchased Sophos Firewalls that have a heartbeat connection with Sophos Central. This functionality seems to work pretty seamlessly although I have yet to see any real benefit from it as such.

What problems are you solving with the product? What benefits have you realized?

We were already a Sophos Endpoint customer but the move to Sophos Central has made life easier in terms of administration.

Also, syncing mobile users with the cloud solution feels a better option in terms of setup.

Fernand J.
Validated Reviewer
Verified Current User
Review Source

"Decent antivirus, but not that easy to manage"

What do you like best?

The software is quite stable and does a fairly good job at picking up viruses.

There is a good cross-platform feature set between Mac and Windows endpoints and servers.

Sophos is developing a cloud-managed version.

What do you dislike?

The deployment, uninstallation and management are not as easy to use as some competing products. We are still running the on-premise Windows management console and find it to be somewhat awkward.

We frequently get false positives from Sophos on Windows Update database files and it doesn't consistently honour scan exclusions.

Recommendations to others considering the product:

Review the consoles carefully.

What problems are you solving with the product? What benefits have you realized?

We have been using Sophos as our main EndPoint and Server virus protection. It has worked, but we are switching to an alternate vendor since we don't feel we have good oversight of the virus protection.

Simon C.
Validated Reviewer
Review Source

"Not a bad antivirus, but it have some flaws and Sophos service is poor"

What do you like best?

This is an effective antivirus so far, in our medium size business we never get infected by any viruses so far and we haven't face any false-positive report from our Sophos Endpoint Security. The Sophos client interface is very clean and very intuitive, but in the other hand, it's extremely basic.

What do you dislike?

Well, several things... first of all, the Sophos Endroit Security (we use Standard Edition with Cloud Central) turns to be pretty heavy on the system, we saw some overall speed loss on the computer while going from built-in Windows Defender AV to Sophos. Other thing we dislike is that if something go wrong between Sophos Endpoint Security client and the Cloud management console, you are kind done because Sophos is like a virus itself and can't be manually removed from the computer or at least in a realistic time frame (in a business environment we don't have 5 hours to loose for uninstalling an AV). Other thing is that the Sophos Cloud console send A LOT of low-security email alerts for nothing and you CAN'T turn them off. For example... 10-12 times PER DAY, I receive "this computer is out of date" just because the heartbeat failed for half of a second on the computer and trigger alert at Sophos, which is apparently normal according to Sophos customer support.

Recommendations to others considering the product:

All considered, Sophos is not a bad security software, but maybe you can check carefully with competitors to compare before taking a decision.

What problems are you solving with the product? What benefits have you realized?

Well, we looked for a Cloud manageable client security software with a centralized alerts and management, to upgrade from built-in AV software in Windows 10 Pro PCs (Windows Defender) which is a great AV for sure, but lack of management tool for a business.

Gire Prasad R.
Validated Reviewer
Review Source

"One of the best (if not the best) enterprise antivirus solutions, with a few flaws!"

What do you like best?

Ease of use, and ease of deployment. We're a business with about 10,000 machines and workstations and deployments were a piece of cake with the provided tutorials. Updates were also consistent and regular. When compared to rival security suites, the rate of threat detection wasn't spectacular but very much acceptable for the price we paid for. For better security, I'd personally advise to pair Sophos with an intrusion detection software for maximum security. For usability, there isn't much complicated stuff. If you're a familiar antivirus user, you'll be at home.

What do you dislike?

Signature updates. Although Sophos is perfectly adequate for everyday uses, its enterprise security leaves a lot to be desired. Signature updates for known threats could come sooner than the standard window. We use multiple security suites for different needs, and I personally see Sophos pushing the signature updates at the last.

Recommendations to others considering the product:

If price is you concern, Sophos would be your best bet. But still, there are lots of other quality security suites if you can pay a premium. Look for the ones that utilize machine learning.

What problems are you solving with the product? What benefits have you realized?

Threat remediation. The common clicking of unwanted emails and downloading suspicious attachments - Sophos takes good care of that. It is easy to use and non-IT staff have a good understanding of navigating around the software and performing routine scans.

Paul C.
Validated Reviewer
Review Source

"Protection from the worst"

What do you like best?

Intercept X is a life saver, this software alone will help protect you from ramsonware , stopping the threat in real time, this software really could save you a massive amount of money if and when you get hit by ramsonware

What do you dislike?

The program is great but there are problems when running custom complex scripts on boot up / user login, but in most cases we have submitted the code to support and they have help us change the code or update their system to not have mis-detection

Recommendations to others considering the product:

Very easy to setup and deply via Group Policy, a must to protect your important documents and files

What problems are you solving with the product? What benefits have you realized?

Protection from a massive and very costly problem that could occur to any company at any time!!!

Steven H.
Validated Reviewer
Verified Current User
Review Source

"Sophos makes life easy!"

What do you like best?

I like that they have two options: on-prem or in the cloud and they operate the same way. We are currently on-prem, but this will make it easier on our support staff when we decide to migrate to the cloud. The end point control management portal is easy to navigate and setup.

What do you dislike?

The inability to push the client to a Mac is frustrating. Also the on demand scanning is resource intensive especially on a mac and we find the end users killing the scan sometimes. We also don't do on demand scanning on servers because of that reason.

Recommendations to others considering the product:

We also use their physical appliances (which are available in the cloud as virtual appliances) for SPAM control. That portal is also very easy to use and will get integrated with the online portal soon.

What problems are you solving with the product? What benefits have you realized?

We new we would get superior antivirus support, but the ability to control what applications could be used in our environment was a bonus.

Ryan N.
Validated Reviewer
Verified Current User
Review Source

"Simple yet Secure "

What do you like best?

Our company switched to Sophos recently from McAfee (thankfully, as McAffee always felt bloated to me). Sophos runs discreetly in the background, has a streamlined UI and is great for a business setting as it has web control that allows easy set up/maintenance. A straightforward, good product.

What do you dislike?

So far I have not run into anything that I dislike, product works very well.

Recommendations to others considering the product:

A very straightforward, but strong software. It works very well for us.

What problems are you solving with the product? What benefits have you realized?

Our company needed a software that could be easily distributed, was cost effective, yet gave great security without bloating and hogging memory. This has delivered.

Justin B.
Validated Reviewer
Review Source

"Love sophos lol"

Describe the project or task the product helped with:

Malware removal and protection. Sophos has a lot of tools under one roof. firewalls, stand alone scanners, antivirus, They are just amazing.

What do you like best?

I love it all. The complete ease of use. I mean you would not believe the amount of features you get with these products. Even the free home antivirus comes with an amazing dashboard and ransomware protection.

What do you dislike?

I really can not list anything I love this tool. I mean I have been using it for roughly two years now. And so far I have not found one thing I dislike.

Recommendations to others considering the product:

You will wonder why you did not use it sooner. I mean that seriously. The products are just amazing. The antivirus is great and easy to manage. Plus the easy to view dashboard is awesome. You can quickly see the stats of all the systems. Firewalls are easy to configure. and even the stand alone scanner is simple to use and a great tool.

Stephen J.
Validated Reviewer
Verified Current User
Review Source

"Great Product, not very "Open""

What do you like best?

Advanced Intelligence to get zero day threats.

Crypto Guard is a life saver.

Can block unwanted applications - Torrenting, Toolbars and Fake Anti Virus'

Can protect against Crypto-Jacking

What do you dislike?

A lot of false positives - especially with the web protection.

Nowhere to test websites for blocking or categorisation.

Recommendations to others considering the product:

Do not rely on the Web Component as your only web filter

What problems are you solving with the product? What benefits have you realized?

Centrally managed Endpoint from the cloud. Mobile endpoints can be protected without VPNs.

Jean G.
Validated Reviewer
Review Source

"Great Antivirus"

What do you like best?

The best part of Sophos is the amount options to choose from to lock down certain users, for instance, locking down the computer from connecting to external devices (cd's, USB's).

What do you dislike?

What I dislike about Sophos are the false positives. I can't really complain much about this since it doesn't do as much as some other endpoint software.

Recommendations to others considering the product:

Sophos maybe a little difficult to setup, but having all the different options to notify you about is pretty great to have when you need end users to adhere to the rules.

What problems are you solving with the product? What benefits have you realized?

The problem we were having is due to us needing to comply with hippa along with our own business rules, we needed a security endpoint that can block the usual malware, virus, spam etc, but also external devices like USB drives or cd.

Learn more about Sophos Intercept X: Next-Gen Endpoint

Kate from G2

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