Solstral Reviews & Product Details

Solstral is a CRM platform for small and mid-sized businesses. It combines customer records, sales pipelines, email marketing, workflow automation and customer support in one workspace. The data model is flexible. Teams can use the standard Contacts, Companies and Deals objects or define their own objects, fields, relationships, formula fields and lookups. Any object can be run as a pipeline with drag-and-drop boards, stage probabilities and weighted forecasts. Every record has a timeline that logs emails, meetings, form submissions, chats and notes. Email marketing covers a drag-and-drop email builder, static and dynamic lists, A/B testing, sender rotation, domain warm-up, and campaign reports that show which recipients opened, clicked or bounced. Deliverability tools help teams set up DKIM, DMARC and MTA-STS, and bounces and unsubscribes are suppressed automatically. Flows is a visual automation builder. Flows can be triggered by record changes, form submissions, meeting bookings, email engagement, webhooks or a schedule. They can update records, send emails, assign owners, wait for conditions and call external APIs. Other built-in modules include: - Booking pages that sync with Google and Microsoft calendars - Embeddable forms - A website chat widget with an optional AI bot trained on your own knowledge base - A shared inbox and ticketing for support teams - A website builder and web analytics - Social media publishing - Custom reports and dashboards Solstral includes an AI assistant that can search, create and update records from plain-language requests. It can also be connected to external AI tools such as Claude and ChatGPT over MCP. Access is controlled by roles and per-record visibility rules, and every change is recorded in an audit log. A REST API and webhooks are available for integrations.