--- title: Softeon Warehouse Management System Reviews meta\_title: 'Softeon Warehouse Management System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 45 reviews by the users' company size, role or industry to find out how Softeon Warehouse Management System works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 45 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Inventory Management url: https://www.g2.com/categories/inventory-management --- ### Softeon Warehouse Management System Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** in Softeon WMS, finding it simple to set up and operate. [(7 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566938&qs=pros-and-cons#reviews) Users value the **quick problem-solving capabilities** of Softeon, praising their responsive support and effective solutions. [(5 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566818&qs=pros-and-cons#reviews) Users praise the **excellent customer support** of Softeon, highlighting responsiveness and effectiveness in resolving issues. [(3 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1567129&qs=pros-and-cons#reviews) Users appreciate the **high level of customization** in Softeon WMS, allowing tailored solutions to fit diverse needs. [(3 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1567113&qs=pros-and-cons#reviews) Users value the **flexibility and reliability** of Softeon WMS, which supports their growth and evolves with operational needs. [(3 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1567096&qs=pros-and-cons#reviews) Users face **complex and costly customization issues** with Softeon, leading to hefty fees and update difficulties. [(3 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566595&qs=pros-and-cons#reviews) Users find the **missing features** in Softeon, like support for exceptions and load planning, cumbersome at times. [(3 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=2310573&qs=pros-and-cons#reviews) Users report **poor customer support** , citing mismatched responses and difficulties in obtaining satisfactory answers. [(3 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566511&qs=pros-and-cons#reviews) Users find the **update process tedious** , making user management and overall experience more challenging than necessary. [(3 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566721&qs=pros-and-cons#reviews) Users find the **difficult learning** curve of Softeon Warehouse Management System frustrating, impacting overall usability and training time. [(2 mentions)](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1567141&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Softeon Warehouse Management System ##### 1. Ease of Use Users value the **ease of use** in Softeon WMS, finding it simple to set up and operate. [ See 7 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566938&qs=pros-and-cons#reviews) See Related User Reviews PE Pete E. 5.0/5 "Boosts Inventory Accuracy with Ease" What do you like about Softeon Warehouse Management System? I like the operational discipline and flexibility of Softeon Warehouse Management System. It's effective because Softeon forces the right behaviors on ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Softeon WMS PH" What do you like about Softeon Warehouse Management System? Ease of use, customer support and number of features ##### 2. Problem Solving Users value the **quick problem-solving capabilities** of Softeon, praising their responsive support and effective solutions. [ See 5 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566818&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great WMS" What do you like about Softeon Warehouse Management System? We have been using Softeon WMS for nearly 20 years, and it has consistently supported our growth and evolving operational needs. Its flexibility and r ![Caleb S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caleb S.") CS Caleb S. Mid-Market (51-1000 emp.) 4.0/5 "Collaboration at its finest!" What do you like about Softeon Warehouse Management System? We recently transitioned from another WMS to Softeon; the biggest reason for this change is desiring a more intelligent and regimented system. However ##### 3. Customer Support Users praise the **excellent customer support** of Softeon, highlighting responsiveness and effectiveness in resolving issues. [ See 3 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1567129&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Softeon WMS PH" What do you like about Softeon Warehouse Management System? Ease of use, customer support and number of features ![Jeff A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff A.") JA Jeff A. Small-Business (50 or fewer emp.) 3.0/5 "Considered new with Softeon only been in it since last year, but it’s been great" What do you like about Softeon Warehouse Management System? I love how Softeon is constantly rolling out upgrades and working to move companies forward and their WMS platforms. They are always there when you ne ##### 4. Customization Users appreciate the **high level of customization** in Softeon WMS, allowing tailored solutions to fit diverse needs. [ See 3 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1567113&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Implementation team lacks knowledge of system use, but quick and dedicated support" What do you like about Softeon Warehouse Management System? Ease of UI/UX on the RF side, high level of customization for permissions and queries. ![Snega S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Snega S.") SS Snega S. Enterprise (\> 1000 emp.) 5.0/5 "Navigating the core functionality of Softeon Warehouse Management System" What do you like about Softeon Warehouse Management System? It is more Flexibility and Positive Implementation Experience in the integration process. And the no code drag and drop tool for creating new query sc ##### 5. Features Users value the **flexibility and reliability** of Softeon WMS, which supports their growth and evolves with operational needs. [ See 3 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1567096&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great WMS" What do you like about Softeon Warehouse Management System? We have been using Softeon WMS for nearly 20 years, and it has consistently supported our growth and evolving operational needs. Its flexibility and r ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Softeon WMS PH" What do you like about Softeon Warehouse Management System? Ease of use, customer support and number of features ### 5 Cons or Disadvantages of Softeon Warehouse Management System ##### 1. Customization Issues Users face **complex and costly customization issues** with Softeon, leading to hefty fees and update difficulties. [ See 3 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566595&qs=pros-and-cons#reviews) See Related User Reviews ![Snega S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Snega S.") SS Snega S. Enterprise (\> 1000 emp.) 5.0/5 "Navigating the core functionality of Softeon Warehouse Management System" What do you dislike about Softeon Warehouse Management System? Customization is complex and costly on while possible of making deep and custom changes to the system can be expensive and leadto issues with future u ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent WMS" What do you dislike about Softeon Warehouse Management System? Customizations are expensive and time consuming ##### 2. Missing Features Users find the **missing features** in Softeon, like support for exceptions and load planning, cumbersome at times. [ See 3 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=2310573&qs=pros-and-cons#reviews) See Related User Reviews ![Caleb S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caleb S.") CS Caleb S. Mid-Market (51-1000 emp.) 4.0/5 "Collaboration at its finest!" What do you dislike about Softeon Warehouse Management System? One of Softeon’s greatest strengths can also be a weakness at times. It is a strong system that will force users to follow the established workflows w ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Softeon WMS PH" What do you dislike about Softeon Warehouse Management System? Standard system platform does not account for difference in attributes between DC's ##### 3. Poor Customer Support Users report **poor customer support** , citing mismatched responses and difficulties in obtaining satisfactory answers. [ See 3 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566511&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Very interesting conference learned a lot." What do you dislike about Softeon Warehouse Management System? Lately customer support hasn't been great. We've found many times responses don't match requests or questions and it's been hard to get root cause ans RB Richard B. Enterprise (\> 1000 emp.) 5.0/5 "Softeon is a rapidly growing wms that is working to meet their customers needs" What do you dislike about Softeon Warehouse Management System? Need a better North American customer service team. Especially during the afternoon gap ##### 4. Update Issues Users find the **update process tedious** , making user management and overall experience more challenging than necessary. [ See 3 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1566721&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "The application is flexible and versatile" What do you dislike about Softeon Warehouse Management System? Upgrades process is tedious and difficult, user management is challenging ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Excellent support" What do you dislike about Softeon Warehouse Management System? UI could use a refresh, which seems to be underway in a number of operations/functions. Online help center could use an update/expansion as well, howe ##### 5. Difficult Learning Users find the **difficult learning** curve of Softeon Warehouse Management System frustrating, impacting overall usability and training time. [ See 2 mentions ](https://www.g2.com/products/softeon-warehouse-management-system/reviews?filters%5Bsentiment_snippet%5D=1567141&qs=pros-and-cons#reviews) See Related User Reviews PE Pete E. 5.0/5 "Boosts Inventory Accuracy with Ease" What do you dislike about Softeon Warehouse Management System? A UI would shorten the learning curve and reduce training time. MG Mike G. Small-Business (50 or fewer emp.) 3.0/5 "Softeon is a customer centric company with a keen eye to the future." What do you dislike about Softeon Warehouse Management System? The system is hard to integrate to other extenal systems, every integratiuon seems to get us further from a core product. The system is hard to learn ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 10/9/2024 "Softeon has a solid Warehouse Management System platform." 4/5 What do you like best about Softeon Warehouse Management System? Since we started our partnership with Softeon and their Warehouse Management System (WMS) solution last year, we have been very impressed with their ability to tailor the solution to our needs. As we integrate additional facilities into the platform, we are confident that the solution will support our evolving business. Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? As Softeon continues to grow its Warehouse Management System (WMS) capabilities and customer base, they have an opportunity to better share customizations across their customer base. Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? Softeon's WMS has allowed us to align our paper-based operations more closely with industry standards, making us more efficient and agile in the warehouse. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Mid-Market (51-1000 emp.) 10/16/2024 "Limitless Review" 5/5 What do you like best about Softeon Warehouse Management System? The warerhouse management system has features that are customizable to all different types of customers and can be modified as customers need. Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? It is a little difficult to navigate due to the many areas that you can access the same thing. There are a lot of avenues to get to where you want/need to go. Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? Better organized warehousing system and organizing of products. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") IF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 10/9/2024 "Living with Softeon" 5/5 What do you like best about Softeon Warehouse Management System? I like the easy user interface. It makes training new users simple and effective. Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? There is some features we where not aware of softeon having. I would like softeon to maybe offer more insight on standard best practices or maybe more communication if Softeon feels we are not utilizing the system at 100% of it's capabilities Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? It is helping us advance our productivity in the warehouse Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Andre L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre L.") AL Andre L. Enterprise Database Manager Mid-Market (51-1000 emp.) 10/8/2024 "IT interaction" 4/5 What do you like best about Softeon Warehouse Management System? The flexibilty the software developers are to taylor to our needs Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? The ticket system is antiquated and hard to follow updates Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? Logistics and applying ever changing business processes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RB Richard B. WMS Business Analyst Enterprise (\> 1000 emp.) 10/9/2024 "Softeon is a rapidly growing wms that is working to meet their customers needs" 5/5 What do you like best about Softeon Warehouse Management System? The collaboration with other customers and partners. Shows true growth for this company Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? Need a better North American customer service team. Especially during the afternoon gap Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? Softeon has helped to solve cartonization project for customers who have shipper type restrictions. They have helped integrate our value added service into their system. They have enhanced our case picking to help reduce mis shipments and charebacks Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") EM Verified User in Manufacturing Enterprise (\> 1000 emp.) 3/19/2025 "Excellent WMS" 4.5/5 What do you like best about Softeon Warehouse Management System? Great user experience, simple setup, configurable and scalable Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? Customizations are expensive and time consuming Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? We use Softeon for E-comm distribution. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SR Sheraz R. Small-Business (50 or fewer emp.) 1/24/2024 "Manage and control your inventory." 4.5/5 What do you like best about Softeon Warehouse Management System? The software interface for inventory management and order preparation is very easy to use, it is perfectly understood without any difficulty, it meets the operational needs that we demand in our organization, the main configuration is simple to perform, there were no major problems since its implementation. The system is scalable, at all times the interface gives you full visibility of inventory, it is possible to synchronize with Excel to obtain more complete numerical data. Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? The cost of software maintenance is expensive, at the beginning it can be complex to understand and information about the program is not abundant, it would be very useful if the support team could provide advice, they are very slow to solve problems. Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? We implemented the service mostly to manage the inventory in our organization, the allocation of resources and the distribution of the loads we receive. It is a good program to manage statistics and keep track of storage. It has allowed us to save costs, so we value the tool very much. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tusar kumar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tusar kumar S.") TS Tusar kumar S. Assistant Manager Small-Business (50 or fewer emp.) 9/18/2024 "The platform gives a widerange of idea about warehouse management." 3.5/5 What do you like best about Softeon Warehouse Management System? The techinc they are applying to solving the supply chain ,that's awesome. Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? I think the softeon should look into customers service. Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? Inefficient labour allocation is waste of time . Occured issue about productivity.soften helps me to optimize my labour allocation and cost . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RF Rob F. Operations Manager Mid-Market (51-1000 emp.) 10/9/2024 "Undecided" 3/5 What do you like best about Softeon Warehouse Management System? Can manage the warehouse for operations, etc Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? Outdated, cost to upgrade (should be a regular, free process, and customization/subscriptions are charged) Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? It allows for managing products Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 10/9/2024 "Very interesting conference learned a lot." 4/5 What do you like best about Softeon Warehouse Management System? There's a lot of information/ data that's provided useful for planning and expansions. Pretty flexible when it comes to flows, very helpful for a place like ours that changes so often Review collected by and hosted on G2.com. What do you dislike about Softeon Warehouse Management System? Lately customer support hasn't been great. We've found many times responses don't match requests or questions and it's been hard to get root cause answers Review collected by and hosted on G2.com. What problems is Softeon Warehouse Management System solving and how is that benefiting you? Inventory control mostly. Ordering and directed activity Review collected by and hosted on G2.com. 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