Generated from real user reviews
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
4.0/5
"such an easy quick experience1 so useful"
What do you like about SmugMug?
ease of use. really helpful, and very easy to integrate. good support agents.
See Related User Reviews
Ross A.
Small-Business (50 or fewer emp.)
0.0/5
"They make it impossible to Cancel Subscription"
What do you like about SmugMug?
The price was low and the galleries are customizable.
See Related User Reviews
Verified User
Enterprise (> 1000 emp.)
4.0/5
"such an easy quick experience1 so useful"
What do you like about SmugMug?
ease of use. really helpful, and very easy to integrate. good support agents.
See Related User Reviews
Dmitry S.
Small-Business (50 or fewer emp.)
5.0/5
"I created a platform for building a business selling photos from football matches"
What do you like about SmugMug?
For me, the speed of the website, the possibility of selling, and good photo display were important
See Related User Reviews
Dmitry S.
Small-Business (50 or fewer emp.)
5.0/5
"I created a platform for building a business selling photos from football matches"
What do you like about SmugMug?
For me, the speed of the website, the possibility of selling, and good photo display were important
See Related User Reviews
Dmitry S.
Small-Business (50 or fewer emp.)
5.0/5
"I created a platform for building a business selling photos from football matches"
What do you dislike about SmugMug?
The difficulty of the interface, the complexity of batch file processing, the interface is not intuitive. But you can get used to everything
See Related User Reviews
Ross A.
Small-Business (50 or fewer emp.)
0.0/5
"They make it impossible to Cancel Subscription"
What do you dislike about SmugMug?
Impossible to figure out how to cancel subscription. Should be a simple setting but like a lot of software companies nowadays, they make it difficult
See Related User Reviews
Dmitry S.
Small-Business (50 or fewer emp.)
5.0/5
"I created a platform for building a business selling photos from football matches"
What do you dislike about SmugMug?
The difficulty of the interface, the complexity of batch file processing, the interface is not intuitive. But you can get used to everything
See Related User Reviews
Ross A.
Small-Business (50 or fewer emp.)
0.0/5
"They make it impossible to Cancel Subscription"
What do you dislike about SmugMug?
Impossible to figure out how to cancel subscription. Should be a simple setting but like a lot of software companies nowadays, they make it difficult
See Related User Reviews
Dmitry S.
Small-Business (50 or fewer emp.)
5.0/5
"I created a platform for building a business selling photos from football matches"
What do you dislike about SmugMug?
The difficulty of the interface, the complexity of batch file processing, the interface is not intuitive. But you can get used to everything
It is easy to manage and change things around. Its also great for photo storage. Review collected by and hosted on G2.com.
It never remembers my log in details even though I also tick for it to! Review collected by and hosted on G2.com.
The price was low and the galleries are customizable. Review collected by and hosted on G2.com.
Impossible to figure out how to cancel subscription. Should be a simple setting but like a lot of software companies nowadays, they make it difficult to see anything but upgrading your plan. When I went to click the only intuitive option, close my account, they literally deleted all my data and all of my logins etc despite still having months left on my subscription. Great budget option for your photo hosting but cancelling your account seems pretty dirty and consumers like me are tired of being treated like this. Review collected by and hosted on G2.com.
It is easy to upload photos to albums and bulk rename photos. You can also hide galleries from public view. Review collected by and hosted on G2.com.
The search function is faulty, you can not search by name. Tags applied in SmugMug do not get added to metadata so you lose them when you download the photos. You can not download an entire folder, you have to download albums individually. Review collected by and hosted on G2.com.
For me, the speed of the website, the possibility of selling, and good photo display were important Review collected by and hosted on G2.com.
The difficulty of the interface, the complexity of batch file processing, the interface is not intuitive. But you can get used to everything Review collected by and hosted on G2.com.
ease of use. really helpful, and very easy to integrate. good support agents. Review collected by and hosted on G2.com.
I can't think of one - genuinely only dislik is not using sooner. Review collected by and hosted on G2.com.
Easy to upload photos and view them on a screen. Review collected by and hosted on G2.com.
Very difficult to organize photos and searching doesn't work. Review collected by and hosted on G2.com.
I love that I can have my mobile device sync the photos taken to my SmugMug account so that I am never worried that I will lose my photos Review collected by and hosted on G2.com.
I wish that it had the technology to tag people's faces and that it would make albums based on that data. Review collected by and hosted on G2.com.
The best benefit to SmugMug is the ease of accessibility for 3rd party users, and the excellent gallery features that allow for asset showcasing in a pleasing and efficient manner. Review collected by and hosted on G2.com.
I find the limited asset "type" on SmugMug to be frustrating. It is mainly a photo-sharing website, which is excellent, however, this leaves a lot to be desired in terms of functionality. Review collected by and hosted on G2.com.
Smugmug provides a stable platform to host high resolution photography while maintaining speed. Review collected by and hosted on G2.com.
I love being able to customize websites though the lack of javascript makes it difficult to fully design the website to my brand. The addition of CSS and HTML is nice to customize the site but javascript is needed for certain design choices. Review collected by and hosted on G2.com.
I love the fact that I can keep my clients' photos private. I love that I can design the front page. It is simple to use and holds a lot storage wise. I have been using it for many years now. Review collected by and hosted on G2.com.
I don't like the cost. It seems to continually go up. I may have to drop some important features just to afford it. Also, the preset folders are awesome but have limits, so my preset folder isn't entirely saved as a preset. Review collected by and hosted on G2.com.
