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G2 recognized Smarty
Smarty

By Smarty

4.6 out of 5 stars

How would you rate your experience with Smarty?

Smarty Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Smarty's ease of use exceptional, allowing quick integration and efficient address validation. (44 mentions)
Users appreciate the easy-to-use address validation of Smarty, boosting accuracy and streamlining address formatting. (40 mentions)
Users commend the data accuracy of Smarty, finding it essential for efficient address processing and verification. (23 mentions)
Users commend Smarty for its easy integration, appreciating the fast setup and excellent documentation for seamless use. (20 mentions)
Users praise Smarty's exceptional customer support for its quick response time and effective troubleshooting assistance. (17 mentions)
Users face challenges with address recognition issues, leading to inconsistencies in shipping and address suggestions. (11 mentions)
Users find the high cost of Smarty a concern, especially for small businesses looking for affordability. (8 mentions)
Users report API issues with communication and address validation, affecting overall satisfaction with Smarty’s service. (6 mentions)
Users struggle with integration issues, finding the setup process and complexity to be cumbersome for optimal functionality. (5 mentions)
Users find Smarty's feature limitations in the standard plan hinder complex needs and detailed usage tracking. (4 mentions)
Users find the pricing issues frustrating, especially with recent increases and lack of pay-as-you-go options. (4 mentions)

Top Pros or Advantages of Smarty

1. Ease of Use
Users find Smarty's ease of use exceptional, allowing quick integration and efficient address validation.
See 44 mentions

See Related User Reviews

AG W.
AW

AG W.

Small-Business (50 or fewer emp.)

5.0/5

"Smarty was a phenomenal development experience"

What do you like about Smarty?

Smarty has some of the best documentation I've ever seen, and the debugging tools are really mature. We were up and running in a matter of minutes.

SQ

Stefan Q.

Enterprise (> 1000 emp.)

5.0/5

"I needed a simple address validation tool and Smart Street delivered."

What do you like about Smarty?

Accurate Results: Provides accurate results which helps reduce delays in shipping. Easy to Use: Batch validation tool is simple to use. Fast P

2. Address Validation
Users appreciate the easy-to-use address validation of Smarty, boosting accuracy and streamlining address formatting.
See 40 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy and Conveniet"

What do you like about Smarty?

Our POS system does not verify addresses, so we are using Smarty to get better data. We send out mail postcards once a year, and it was nice to be ab

Verified User
I

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Still Best in Market Address Verification APIs"

What do you like about Smarty?

Easy to use address verification with an extensive knowledge base to assist our development team with implementation.

3. Data Accuracy
Users commend the data accuracy of Smarty, finding it essential for efficient address processing and verification.
See 23 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy and Conveniet"

What do you like about Smarty?

Our POS system does not verify addresses, so we are using Smarty to get better data. We send out mail postcards once a year, and it was nice to be ab

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"10 years later, still loving Smarty (Streets)!"

What do you like about Smarty?

I have been using Smarty or as it was previously called, Smarty Streets for over a decade. As a school operations manager, it has created so much effi

4. Easy Integration
Users commend Smarty for its easy integration, appreciating the fast setup and excellent documentation for seamless use.
See 20 mentions

See Related User Reviews

AG W.
AW

AG W.

Small-Business (50 or fewer emp.)

5.0/5

"Smarty was a phenomenal development experience"

What do you like about Smarty?

Smarty has some of the best documentation I've ever seen, and the debugging tools are really mature. We were up and running in a matter of minutes.

Daniel M.
DM

Daniel M.

Mid-Market (51-1000 emp.)

5.0/5

"Smart Address Verification Solution"

What do you like about Smarty?

I discovered Smarty in 2013 and looked at the tools they provided for address verification and providing clean addresses. They had tools for integrat

5. Customer Support
Users praise Smarty's exceptional customer support for its quick response time and effective troubleshooting assistance.
See 17 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Prompt and accurate address formatting"

What do you like about Smarty?

Smarty is a great tool for quickly and accurately formatting a large group of addresses. With US addresses in particular, it's very easy to grab the z

Jonathan P.
JP

Jonathan P.

Small-Business (50 or fewer emp.)

5.0/5

"Great Customer Service"

What do you like about Smarty?

I was working with the US and International autocomplete API and I got stuck. I hopped on chat and within 10 seconds I was connected with Justin, who

Top Cons or Disadvantages of Smarty

1. Address Issues
Users face challenges with address recognition issues, leading to inconsistencies in shipping and address suggestions.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Prompt and accurate address formatting"

What do you dislike about Smarty?

Some countries rarely retrieve precise address results, although that is usually a result of the national mail system itself rather than any error on

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"USPS database approved addresses"

What do you dislike about Smarty?

Unfortunately, some of our customers are deployed and USPS does not always recognize the DPO, FPO or APO address that our customer submits as their sh

2. High Cost
Users find the high cost of Smarty a concern, especially for small businesses looking for affordability.
See 8 mentions

See Related User Reviews

AG W.
AW

AG W.

Small-Business (50 or fewer emp.)

5.0/5

"Smarty was a phenomenal development experience"

What do you dislike about Smarty?

The only downside would be the cost, which isn't that much. It's easy to justify with the maturity of the product and how easy it is to integrate.

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Address data is tough. Smarty just gets it right."

What do you dislike about Smarty?

It's tough to express a dislike. From a business perspective, I wish it were less expensive, but I say that about every service provider/platform we u

3. API Issues
Users report API issues with communication and address validation, affecting overall satisfaction with Smarty’s service.
See 6 mentions

See Related User Reviews

Ekta S.
ES

Ekta S.

Mid-Market (51-1000 emp.)

4.0/5

"Smarty is a really good tool we are using to have an address autocomplete feature"

What do you dislike about Smarty?

we don't get proper result based on address 2 field (15th floor). Address suggestion given by both APIs is not as per our expectation. However if we t

TC

Ted C.

Mid-Market (51-1000 emp.)

5.0/5

"US Address API - a reliable service with quality data that provided for our exact address data needs"

What do you dislike about Smarty?

I think the only main thing I saw the verification API struggle with was state route addresses. Other than that, I don't have any major dislikes of th

4. Integration Issues
Users struggle with integration issues, finding the setup process and complexity to be cumbersome for optimal functionality.
See 5 mentions

See Related User Reviews

JM

Joshua M.

Small-Business (50 or fewer emp.)

4.0/5

"The capabilities of SmartyStreets is pretty good and has valuable applicable features"

What do you dislike about Smarty?

The integration was not easy, multiple calls for one thing google maps does in one call.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accurate, Reliable, and Easy to Use – Smarty is Excellent!"

What do you dislike about Smarty?

One thing I dislike about Smarty is that its standard plan functionality can be a bit limited for highly customized needs. While it excels at standard

5. Feature Limitations
Users find Smarty's feature limitations in the standard plan hinder complex needs and detailed usage tracking.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I mange our subscriptions in smarty and using it in our application"

What do you dislike about Smarty?

We don't have dashboard to see daily/monthly usage to our subscriptions

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accurate, Reliable, and Easy to Use – Smarty is Excellent!"

What do you dislike about Smarty?

One thing I dislike about Smarty is that its standard plan functionality can be a bit limited for highly customized needs. While it excels at standard

6. Pricing Issues
Users find the pricing issues frustrating, especially with recent increases and lack of pay-as-you-go options.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Far simpler than using Google APIs"

What do you dislike about Smarty?

Pricing is not ideal, but that is mostly because our usecase only needs like 1 state of data.

DO

David O.

Small-Business (50 or fewer emp.)

4.5/5

"Easy integration to obtain just the limited address information that we need."

What do you dislike about Smarty?

I did find that some of their pricing seemed inconsistent. Purchasing a larger plan actually turned out to be more expensive per call than a cheaper

Smarty Reviews (315)

Reviews

Smarty Reviews (315)

4.6
315 reviews
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G2 reviews are authentic and verified.
Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Easy to use and accurate"
What do you like best about Smarty?

The ease of use and low pricing for their API Review collected by and hosted on G2.com.

What do you dislike about Smarty?

None I could find, wish they had address comparison functionality. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review!

AR
Data Analyst
Mid-Market (51-1000 emp.)
"Easy for quick verification."
What do you like best about Smarty?

I like the ease of use when trying to validate bulk address data Review collected by and hosted on G2.com.

What do you dislike about Smarty?

There is a lot of data to comb through in the output Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Enterprise (> 1000 emp.)
"Accurate and Easy address lookups"
What do you like best about Smarty?

I like the address completion service. Customers only need to begin typing the address and suggestions appear quickly. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

There are a few instances where a real address is not found in Smarty requiring us to manually manipulate data. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review! We're glad you're enjoying our autocomplete product.

Verified User in Education Management
AE
Enterprise (> 1000 emp.)
"Smarty review"
What do you like best about Smarty?

Ease of the API. We use the API nearly every day. The API is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

Have not encounted an issue as yet. I have no recommendations on improvement. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Small-Business (50 or fewer emp.)
"Excellent Product"
What do you like best about Smarty?

Easy to integrate and use, consistent accurate and very quick results are returned. Great service and easy to use and understand the API. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

Zero negative. I have not used services other than bing and google that I can compare Smarty against but zero complaints. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review! We're glad you're enjoying Smarty's address tools.

Verified User in Health, Wellness and Fitness
EH
Small-Business (50 or fewer emp.)
"Excellent service, easy to use at a great price."
What do you like best about Smarty?

Easy setup and implementation for developers. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

The website user interface is not intuitive. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review! We're glad you found it easy to implement.

Matt R.
MR
Small-Business (50 or fewer emp.)
"High quality data and API"
What do you like best about Smarty?

I've been using Smarty for several years as a fundamental data provider for our SaaS company. The data is very reliable and high quality. The API is very robust and fast. I use the Address Validation, Geocoding, Reverse Geocoding, and Address Autocomplete services and they have all been fantastic. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

The pricing doesn't seem to scale with volume. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for the review! Keeping our pricing transparent and making it easy to get the best deal is one of our top priorities. Working with our Account Executives should help anyone find the right price for the needed volume.

Verified User in Leisure, Travel & Tourism
UL
Small-Business (50 or fewer emp.)
"Great customer service, easy to use, with great results"
What do you like best about Smarty?

SDK was very simple to use - results are fast and accurate. Customer service team is excellent. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

Have not found anything to dislike yet, honestly Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Good Product"
What do you like best about Smarty?

We appreciate being able to pay based on usage. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

Took some work to get the API integration up and running. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review! We're glad you're finding the API useful.

TA
Small-Business (50 or fewer emp.)
"Great Address Lookup Service!"
What do you like best about Smarty?

We integrated Smarty address lookup into our SaaS-based CONNECT product, which aids oncology nurse navigators to care for patients through cancer treatment and into survivorship. It is fully integrated underneath the covers. Wherever our user is located, when they begin typing an address, Smarty provides a dropdown of addresses to choose from. When they click an address, it fills in the individual fields on our screen. The process is accurate, reliable, and fast! We highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about Smarty?

No problems encountered. The integration was straightforward. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for the review! We're glad the integration is working for you.

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