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G2 recognized Smarty
Smarty

By Smarty

4.6 out of 5 stars

How would you rate your experience with Smarty?

Smarty Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Smarty's ease of use exceptional, allowing quick integration and efficient address validation. (44 mentions)
Users appreciate the easy-to-use address validation of Smarty, boosting accuracy and streamlining address formatting. (40 mentions)
Users commend the data accuracy of Smarty, finding it essential for efficient address processing and verification. (23 mentions)
Users commend Smarty for its easy integration, appreciating the fast setup and excellent documentation for seamless use. (20 mentions)
Users praise Smarty's exceptional customer support for its quick response time and effective troubleshooting assistance. (17 mentions)
Users face challenges with address recognition issues, leading to inconsistencies in shipping and address suggestions. (11 mentions)
Users find the high cost of Smarty a concern, especially for small businesses looking for affordability. (8 mentions)
Users report API issues with communication and address validation, affecting overall satisfaction with Smarty’s service. (6 mentions)
Users struggle with integration issues, finding the setup process and complexity to be cumbersome for optimal functionality. (5 mentions)
Users find Smarty's feature limitations in the standard plan hinder complex needs and detailed usage tracking. (4 mentions)
Users find the pricing issues frustrating, especially with recent increases and lack of pay-as-you-go options. (4 mentions)

Top Pros or Advantages of Smarty

1. Ease of Use
Users find Smarty's ease of use exceptional, allowing quick integration and efficient address validation.
See 44 mentions

See Related User Reviews

AG W.
AW

AG W.

Small-Business (50 or fewer emp.)

5.0/5

"Smarty was a phenomenal development experience"

What do you like about Smarty?

Smarty has some of the best documentation I've ever seen, and the debugging tools are really mature. We were up and running in a matter of minutes.

SQ

Stefan Q.

Enterprise (> 1000 emp.)

5.0/5

"I needed a simple address validation tool and Smart Street delivered."

What do you like about Smarty?

Accurate Results: Provides accurate results which helps reduce delays in shipping. Easy to Use: Batch validation tool is simple to use. Fast P

2. Address Validation
Users appreciate the easy-to-use address validation of Smarty, boosting accuracy and streamlining address formatting.
See 40 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy and Conveniet"

What do you like about Smarty?

Our POS system does not verify addresses, so we are using Smarty to get better data. We send out mail postcards once a year, and it was nice to be ab

Verified User
I

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Still Best in Market Address Verification APIs"

What do you like about Smarty?

Easy to use address verification with an extensive knowledge base to assist our development team with implementation.

3. Data Accuracy
Users commend the data accuracy of Smarty, finding it essential for efficient address processing and verification.
See 23 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy and Conveniet"

What do you like about Smarty?

Our POS system does not verify addresses, so we are using Smarty to get better data. We send out mail postcards once a year, and it was nice to be ab

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"10 years later, still loving Smarty (Streets)!"

What do you like about Smarty?

I have been using Smarty or as it was previously called, Smarty Streets for over a decade. As a school operations manager, it has created so much effi

4. Easy Integration
Users commend Smarty for its easy integration, appreciating the fast setup and excellent documentation for seamless use.
See 20 mentions

See Related User Reviews

AG W.
AW

AG W.

Small-Business (50 or fewer emp.)

5.0/5

"Smarty was a phenomenal development experience"

What do you like about Smarty?

Smarty has some of the best documentation I've ever seen, and the debugging tools are really mature. We were up and running in a matter of minutes.

Daniel M.
DM

Daniel M.

Mid-Market (51-1000 emp.)

5.0/5

"Smart Address Verification Solution"

What do you like about Smarty?

I discovered Smarty in 2013 and looked at the tools they provided for address verification and providing clean addresses. They had tools for integrat

5. Customer Support
Users praise Smarty's exceptional customer support for its quick response time and effective troubleshooting assistance.
See 17 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Prompt and accurate address formatting"

What do you like about Smarty?

Smarty is a great tool for quickly and accurately formatting a large group of addresses. With US addresses in particular, it's very easy to grab the z

Jonathan P.
JP

Jonathan P.

Small-Business (50 or fewer emp.)

5.0/5

"Great Customer Service"

What do you like about Smarty?

I was working with the US and International autocomplete API and I got stuck. I hopped on chat and within 10 seconds I was connected with Justin, who

Top Cons or Disadvantages of Smarty

1. Address Issues
Users face challenges with address recognition issues, leading to inconsistencies in shipping and address suggestions.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Prompt and accurate address formatting"

What do you dislike about Smarty?

Some countries rarely retrieve precise address results, although that is usually a result of the national mail system itself rather than any error on

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"USPS database approved addresses"

What do you dislike about Smarty?

Unfortunately, some of our customers are deployed and USPS does not always recognize the DPO, FPO or APO address that our customer submits as their sh

2. High Cost
Users find the high cost of Smarty a concern, especially for small businesses looking for affordability.
See 8 mentions

See Related User Reviews

AG W.
AW

AG W.

Small-Business (50 or fewer emp.)

5.0/5

"Smarty was a phenomenal development experience"

What do you dislike about Smarty?

The only downside would be the cost, which isn't that much. It's easy to justify with the maturity of the product and how easy it is to integrate.

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Address data is tough. Smarty just gets it right."

What do you dislike about Smarty?

It's tough to express a dislike. From a business perspective, I wish it were less expensive, but I say that about every service provider/platform we u

3. API Issues
Users report API issues with communication and address validation, affecting overall satisfaction with Smarty’s service.
See 6 mentions

See Related User Reviews

Ekta S.
ES

Ekta S.

Mid-Market (51-1000 emp.)

4.0/5

"Smarty is a really good tool we are using to have an address autocomplete feature"

What do you dislike about Smarty?

we don't get proper result based on address 2 field (15th floor). Address suggestion given by both APIs is not as per our expectation. However if we t

TC

Ted C.

Mid-Market (51-1000 emp.)

5.0/5

"US Address API - a reliable service with quality data that provided for our exact address data needs"

What do you dislike about Smarty?

I think the only main thing I saw the verification API struggle with was state route addresses. Other than that, I don't have any major dislikes of th

4. Integration Issues
Users struggle with integration issues, finding the setup process and complexity to be cumbersome for optimal functionality.
See 5 mentions

See Related User Reviews

JM

Joshua M.

Small-Business (50 or fewer emp.)

4.0/5

"The capabilities of SmartyStreets is pretty good and has valuable applicable features"

What do you dislike about Smarty?

The integration was not easy, multiple calls for one thing google maps does in one call.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accurate, Reliable, and Easy to Use – Smarty is Excellent!"

What do you dislike about Smarty?

One thing I dislike about Smarty is that its standard plan functionality can be a bit limited for highly customized needs. While it excels at standard

5. Feature Limitations
Users find Smarty's feature limitations in the standard plan hinder complex needs and detailed usage tracking.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I mange our subscriptions in smarty and using it in our application"

What do you dislike about Smarty?

We don't have dashboard to see daily/monthly usage to our subscriptions

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accurate, Reliable, and Easy to Use – Smarty is Excellent!"

What do you dislike about Smarty?

One thing I dislike about Smarty is that its standard plan functionality can be a bit limited for highly customized needs. While it excels at standard

6. Pricing Issues
Users find the pricing issues frustrating, especially with recent increases and lack of pay-as-you-go options.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Far simpler than using Google APIs"

What do you dislike about Smarty?

Pricing is not ideal, but that is mostly because our usecase only needs like 1 state of data.

DO

David O.

Small-Business (50 or fewer emp.)

4.5/5

"Easy integration to obtain just the limited address information that we need."

What do you dislike about Smarty?

I did find that some of their pricing seemed inconsistent. Purchasing a larger plan actually turned out to be more expensive per call than a cheaper

Smarty Reviews (315)

Reviews

Smarty Reviews (315)

4.6
315 reviews
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G2 reviews are authentic and verified.
JH
AVP of Product Development
Mid-Market (51-1000 emp.)
"Easy to use and integrate with"
What do you like best about Smarty?

Ability to quickly verify addresses of users -- Ability to auto-complete addressed for usability enhancements Review collected by and hosted on G2.com.

What do you dislike about Smarty?

newer APIs were released and there was a lack of communication surrounding them. Review collected by and hosted on G2.com.

Response from Sawyer Hendrickson of Smarty

Hey Justin, we’re happy to hear that using our products has been easy to use and easy to integrate with! We’re sorry to hear that there has been some confusion with our new licensing structure!

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Far simpler than using Google APIs"
What do you like best about Smarty?

If you just need address validation or address autocomplete, its performant, lightweight, and simple to implement. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

Pricing is not ideal, but that is mostly because our usecase only needs like 1 state of data. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business (50 or fewer emp.)
"Smarty works, and works well!"
What do you like best about Smarty?

Smarty makes address validation easy for a number of our products. And their customer service is excellent. They recently noticed that we were paying for a service we not even using, so we canceled that service and saved some money. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

Nothing that we really dislike. Smarty has delivered everything we've needed so far. Review collected by and hosted on G2.com.

Response from Davin Perkins of Smarty

Thanks for your feedback. We think our support is pretty great too. And we are glad our address validation is working well for you!

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"We have been with SmartyStreets for 9 Years and counting"
What do you like best about Smarty?

It works, its quick, it been nearly always available. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

There isn't much not to like. Perhaps options for longer term contracts allowing for price breaks. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Updated all my zip codes - added the 4 digit code"
What do you like best about Smarty?

It acuratly added the 4 digit code to the thousends of addresses in my database so we can create easy delivery routes. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

Be careful with streeet names containing south, east, etc. as Smarty seperates it. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review! We're happy you got the ZIP+4 for your addresses.

Verified User in Insurance
AI
Mid-Market (51-1000 emp.)
"I mange our subscriptions in smarty and using it in our application"
What do you like best about Smarty?

Great SLA

Good values for us as a company that needs checking real addresses,

Good customer support Review collected by and hosted on G2.com.

What do you dislike about Smarty?

We don't have dashboard to see daily/monthly usage to our subscriptions Review collected by and hosted on G2.com.

Seth J.
SJ
CEO
Small-Business (50 or fewer emp.)
"Increase conversion rate"
What do you like best about Smarty?

Smarty increased my landing page conversion rate. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

I had to hire someone to install it on my website. Review collected by and hosted on G2.com.

Verified User in Libraries
AL
Mid-Market (51-1000 emp.)
"Easy street!"
What do you like best about Smarty?

From the time I inquired to the time we implemented, it was such a breeze. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

Having subaccounts will be a great feature to manage customers. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"A Reliable Address Verification and Geolocation Solution provider."
What do you like best about Smarty?

One of the standout features of Smarty is its accuracy in address validation and geolocation. The rooftop precision is crucial. Review collected by and hosted on G2.com.

What do you dislike about Smarty?

I do not dislike anything in particular but I would like to see them expand internationally as well. Review collected by and hosted on G2.com.

Response from Andrew Townsend of Smarty

Thanks for your review! We're continually growing our international products and hope you'll find what you're looking for in the future.

Bill G.
BG
CEO
Small-Business (50 or fewer emp.)
"Great tool!"
What do you like best about Smarty?

We have been using smart for years, we couldn't operate without it Review collected by and hosted on G2.com.

What do you dislike about Smarty?

Nothing really, very easy to use the updates Review collected by and hosted on G2.com.

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