SmartDraw Reviews (389)

Reviews

SmartDraw Reviews (389)

4.5
389 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of SmartDraw, which allows them to create professional diagrams quickly without extensive training. Many appreciate the variety of templates available, making it suitable for diverse applications like flowcharts and floor plans. However, some users note that certain features can be challenging to navigate, particularly when customizing templates.

Pros & Cons

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GG
Gaylord G.
Civil Engineer
Small-Business (50 or fewer emp.)
"Clean, Easy-to-Use Interface That Streamlines Team Collaboration"
4.5/5
What do you like best about SmartDraw?

The clean interface and overall ease of use make it very straightforward to get started without any formal training. The drag-and-drop toolset runs smoothly, and the native cloud storage options built in let us save schematic layouts directly into our shared folders without hassle. Overall, it takes a lot of friction out of our team’s day-to-day collaboration. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Honestly, I haven’t run into any major downsides or frustrating bugs in our day-to-day use. If I had to point out something minor, it’s that the sheer number of specialized template categories can sometimes feel a little overwhelming to sift through when you’re simply trying to find a straightforward, standard layout. Review collected by and hosted on G2.com.

MS
Milinda S.
Civil Engineer
Small-Business (50 or fewer emp.)
"Fast Onboarding and Templates That Make Complex Workflow Mapping Easy"
4.5/5
What do you like best about SmartDraw?

The template directory is extremely helpful because it quickly points me to the exact layout I need for a specific task. The initial onboarding takes less than five minutes, and I’m fully configured. I mainly use it to map out complex workflows, and the pre-labeled shape sets paired with the automated connector system remove almost all of the manual alignment hassle. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

The drag-and-drop system can start to feel a bit repetitive when you’re mapping out really large structures. It would be a big workflow improvement if they added keyboard shortcuts, so you could quickly link adjacent nodes with the arrow keys instead of constantly clicking and dragging lines across the canvas. Review collected by and hosted on G2.com.

DM
Doug M.
Event Coordinator
Small-Business (50 or fewer emp.)
"Seamless Workflow Integration with Effortless Drag-and-Drop Management"
4.5/5
What do you like best about SmartDraw?

The application is extremely easy to navigate, and I find myself using it three to four times each week. Integrating it into our workflow was seamless, and the drag-and-drop file management works beautifully. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

There are times when retrieving a specific saved project template or locating an older asset version takes a bit more manual clicking than it should, which slows down the initial startup process when you're in a rush. Review collected by and hosted on G2.com.

DG
Danny G.
Operations Coordinator
Mid-Market (51-1000 emp.)
"Effortless Event Planning with SmartDraw"
4/5
What do you like best about SmartDraw?

I like the ease of use of SmartDraw. I use SmartDraw 3-4 times a week. The ease of implementation and use draging new files over is extremely easy to do. I can find items quickly to put into a space, and the ability to cut, paste, and merge is very handy. Certain drawings and diagrams work very well, and being able to lock them down so others can't change them is a big plus. The ease of use really saves me time and makes it efficient to open up documents, change them, add things, and send them to others to use. Creating and altering spaces for event setups becomes quite straightforward. Overall, these features make SmartDraw very valuable to me. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Sometimes saving the documents or finding them can be difficult. Review collected by and hosted on G2.com.

Brad H.
BH
Brad H.
Recovering (aka Retired) Engineer and Business Exec
Small-Business (50 or fewer emp.)
"Intuitive Floor Plan Design Made Easy with SmartDraw"
4.5/5
What do you like best about SmartDraw?

I used SmartDraw to draft floor plans for a custom home design. It was intuitive to learn, and it made it convenient to adapt and incorporate modifications as the design evolved. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

When I used the measurement tool, it measured the distance between the nearest grid lines rather than the specific points I selected on my drawing. Review collected by and hosted on G2.com.

EW
Ebonie W.
Mid-Market (51-1000 emp.)
"Organized and User-Friendly Yet Needs Improvement"
4/5
What do you like best about SmartDraw?

I like that SmartDraw is relatively easy to use and user friendly, although I occasionally experience some difficulty moving things the way I want. I enjoy the ability to add pictures and include detailed information for our org charts, making it simple for others to have all the information, including names, titles, and pictures, right in front of them. This features make it easier to understand the organizational structure and eliminate the need for additional questions. I also found the initial setup to be pretty easy. The support from our account manager, Tyler Ryan, has been an exceptional help resource. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I sometimes find it difficult to move some things the way I want, like maneuvering the org chart blocks and squares. It's also frustrating when I can't add additional lines because they don't automatically connect. Review collected by and hosted on G2.com.

"Transforms Graphing with Easy Connectivity"
5/5
What do you like best about SmartDraw?

I use SmartDraw for flow charts, and it makes graphing so much easier. I really like the shapes being labeled and how easy it is to connect my topics together. Although I haven't explored the whole application yet, it has really helped me with my projects. I like the different templates because they let me know what type of chart I will need. The initial setup was super quick; I was set up within 4 minutes. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Maybe they could make it where the arrows on your keyboard allow to attach shapes together instead of dragging. Review collected by and hosted on G2.com.

Brent C.
BC
Brent C.
Small-Business (50 or fewer emp.)
"Effortless Layout Design, Minor Saving Glitches"
5/5
What do you like best about SmartDraw?

I really enjoy the ease of use of SmartDraw; it's fantastic. It saves time and helps provide a very useful diagram to our stores, contractors or to architects. The initial setup was actually really easy, and working with the team was great—they were very hands-on and helpful throughout the process. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

There's a little bit of confusion with saving features like the sizes of assets. It's kind of buggy, where it doesn't always translate well. The saving process is confusing, and I've accidentally saved over files, but the smartdraw team was eager to help and once i got past the learning curve, it's been very smooth. Review collected by and hosted on G2.com.

Dirk B.
DB
Dirk B.
Small-Business (50 or fewer emp.)
"Effortless Customization, Needs Precision Enhancement"
4/5
What do you like best about SmartDraw?

I like how with SmartDraw I can simply place custom components like doors, windows, and stairs easily, which has been really convenient compared to scripting in LibreCAD. The initial setup of SmartDraw was easy, making it simple to get started quickly. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Placement is not exact - I need more control to adjust everything more precisely. Review collected by and hosted on G2.com.

Nick R.
NR
Nick R.
District Manager
Small-Business (50 or fewer emp.)
"Essential Tool for Effortless Blueprint Creation"
5/5
What do you like best about SmartDraw?

I had a positive experience with SmartDraw because it was easy to use and provided all the tools I needed to create the blueprints I needed. I also found that SmartDraw allowed me to quickly generate the prints for my project, saving me a significant amount of money I would have had to pay otherwise by hiring someone else. I strongly recommend SmartDraw because it provides all the necessary tools to do the job and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

none Review collected by and hosted on G2.com.