--- title: SmartDraw Reviews meta_title: 'SmartDraw Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 390 reviews by the users' company size, role or industry to find out how SmartDraw works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 390 scale: '5' date_modified: '2026-07-21' parent_category: name: Design url: https://www.g2.com/categories/design --- # SmartDraw Reviews **Vendor:** SmartDraw **Category:** [Diagramming Software](https://www.g2.com/categories/diagramming) **Average Rating:** 4.5/5.0 **Total Reviews:** 390 ## About SmartDraw SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity. 1. Easy to Get Expert Results SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results. 2. Start with Existing Imagery While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing. 3. Industry Standard Content Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans. 4. Create Custom Symbol Libraries You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals. 5. Data-Enabled Shapes and Drawings With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation. 6. A Solution for All Your Diagramming Needs Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more. 7. Simple Administration SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security. 8. Enterprise Support As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more. SmartDraw customers range from universities, police departments, fire departments and government agencies to over 85% of the Fortune 500. ## SmartDraw Pros & Cons **What users like:** - Users value the **ease of use** in SmartDraw, enabling quick design adjustments and efficient workflows for floor plans. (54 reviews) - Users love the **ease of use** of SmartDraw, enabling quick creation of professional diagrams efficiently and affordably. (25 reviews) - Users value the **extensive templates** in SmartDraw that enhance usability and streamline project creation. (19 reviews) - Users appreciate the **ease of use and quick setup** of SmartDraw, enhancing productivity for medium-sized businesses. (18 reviews) - Users appreciate the **easy creation** of diagrams in SmartDraw, benefiting from its extensive templates and quick usability. (17 reviews) - Users commend SmartDraw's **exceptional customer support** , noting its responsiveness and helpfulness enhancing their overall experience. (15 reviews) - Ease of Learning (15 reviews) - Time-saving (14 reviews) - Easy Setup (12 reviews) - Intuitive (12 reviews) **What users dislike:** - Users find the **learning curve for advanced features** challenging, as automation tools require significant initial effort to master. (10 reviews) - Users find the **limited shapes** in SmartDraw restrictive, desiring more modern options and 3D capabilities for their projects. (7 reviews) - Users find **limited features** in SmartDraw, especially regarding mobile access and layout options, restricting their creativity. (6 reviews) - Users feel that SmartDraw lacks **essential features** , such as saving indicators, more templates, and better mobile access. (6 reviews) - Users experience **slow loading** issues, especially on mobile, making it frustrating to access and work on diagrams. (6 reviews) - Users report **inaccuracy in dimensions** when adding objects, leading to frustration and potential errors in projects. (5 reviews) - Users report **line issues** , as connections are inconsistent and lines sometimes fail to behave as intended. (5 reviews) - Users find the **steep learning curve** of SmartDraw daunting, especially for advanced features that can be less intuitive. (5 reviews) - Tool Limitations (5 reviews) - Users find **adjustment difficulties** with text orientation and zoom features, impacting their overall productivity and ease of use. (4 reviews) ## SmartDraw Reviews ### 1. SmartDraw Full Review **Rating:** 5.0/5.0 stars **Reviewed by:** Hitesh Sharma 2. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about SmartDraw?** This is the best software to track the progress of the Software and also very helpful to create design structures during the development stages. We regularly use to create DFDs and UML . Also our time division of various SDLC cycle is made with SmartDraw. **What do you dislike about SmartDraw?** I dont think there is anything to bad about SmartDraw. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw is solving the problem of Software Designing and making various models. Like we divide time for our project with waterfall model and used SmartDraw to design a Gantt Chart. Also before implementing we make structure using DFDs and UML with the help of SmartDraw. Its a best software for people engaged in Software related work. ### 2. Superb Entry Level CAD Application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about SmartDraw?** Simple, intuitive and easy to implement as a scale drawing tool is fast. Unless designing for machine 3d fab, this is all I need as a DESIGN ENGINEER. Do not need IT headaches or gliches in wiz bang software. I have about 60 hours of using this now and love it for its simplicity. Flexible on how information is displayed without locking my creative talents in an IT box. Does not penalize the user for experimenting. Customer support responded to me on a weekend and after hours - very nice. One click and application starts then one more click on my project and my design is right where I left it. Use this platform 4-6 times a day. Super simple to save as other file types to get images to others for review. I like to do my calcs on separate applications then paste completed tables into the Smart Draw project so do not want an integrated complicated application. My recommendation to Smart Draw developers is spend time creating objects that are useful to pluck and keep this platform SIMPLE like it is. **What do you dislike about SmartDraw?** No dislikes for what it is which is a simple platform for scale drawings for the common person needing a simple CAD application. Takes maybe 10 minutes to get going and then by experimenting, more skills are naturally developed for each user's needs. **What problems is SmartDraw solving and how is that benefiting you?** Great tool for quickly learning and developing to produce scale drawings of floor plans, elevations, details and sections. ### 3. A needed service to uplevel for our firm's presentations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about SmartDraw?** We appreciate the increased efficiency and ease in creating flowcharts with this tool. It became clear that transitioning away from using Microsoft Office for flowchart creation was a much-needed improvement. The platform simplifies the process, allowing us to design and edit flowcharts with significantly fewer clicks than our previous methods. Additionally, it reduces the frustration of aligning elements and enhances the readability of flowcharts, especially for presentations. **What do you dislike about SmartDraw?** I don't have any significant dislikes to mention. As I mentioned earlier, we transitioned from using Microsoft Office for creating flowcharts, which wasn’t the most efficient tool for the task. If I were to suggest a feature, it would be the ability for the software to automatically insert an arrow to the adjacent box. While this could offer small efficiency gains, I also recognize that it might introduce challenges by making assumptions about the flow of a process. **What problems is SmartDraw solving and how is that benefiting you?** Effiency has to be the best thing about using SmartDraw. I can always create similar looking flow charts on most services, but if a service can save me significant time like SmartDraw then that's already a win for them. ### 4. Smartdraw makes our job easier and looks better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2025 **What do you like best about SmartDraw?** User friendly, and lots of design options. **What do you dislike about SmartDraw?** The Cloud version is not the same as the Windows version **What problems is SmartDraw solving and how is that benefiting you?** We rely on Smartdraw for 97% of our daily task. ### 5. Easy to use and understand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about SmartDraw?** I like that everything is logically and thoughtfully organized. I can add items i or my team will commonly use and share them amongst ourselves. **What do you dislike about SmartDraw?** I haven't really found anything that i dislike as I also feel like I'm still getting better acclimated to all the tools so this could change later. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw is where we are migrating our drafting projects to and is enabling us to share documents without having to email each other. One central location for everything will be nice. ### 6. A complete, easy to use, professional looking drawing software **Rating:** 5.0/5.0 stars **Reviewed by:** Coffey Contracting C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about SmartDraw?** I use SmartDraw to create floor plans for my contracting business to send to clients. The software is easy to use. Easy to learn. And looks professional. It comes with a wide range of symbols to choose from, a variety of lines, shapes, colours and much more. **What do you dislike about SmartDraw?** I havent found anything I dislike about SmartDraw so far. Yes the software was easy to learn but that said depending on how computer savey you are will alter your experience. **What problems is SmartDraw solving and how is that benefiting you?** It helps me create clean attractive floor plan drawings to send to my potential clients ### 7. Unparalleled Customer Service by the CEO himself! **Rating:** 5.0/5.0 stars **Reviewed by:** Lazaro S. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2024 **What do you like best about SmartDraw?** Before I say anything...I must say that I have never had any of my professional tools or apps', customer service respond over a holiday weekend. Specially, since the customer service representative was the CEO of the company! Steve Peterson, is an example for any company and any customer service rep., he is TOP NOTCH in my book. And, he resolved the problem within minutes. Now, a review. One of the things I personally like best about smartdraw, is the ease of use. In comparasion to the typical visio or lucidchart , which I have used in my career, smartdraw, is very easy to use. In addition, it can be utilized across many types of drawings and sectors. "There is a time and place for everything". Smartdraw is my immediate "go-to" for conceptualizing, as well as for creating a quick and easy render of a though process. For me, for years, it has been very useful. I recommend smartdraw to everyone form beginners to professionals. Here are some of the pros of using SmartDraw: Pros: Wide Range of Templates: SmartDraw offers a vast library of templates and examples which can be easily customized. This includes flowcharts, organizational charts, network diagrams, and more, making it versatile for various needs. Intuitive Interface: The tool is designed to be user-friendly, with an intuitive drag-and-drop interface that makes it accessible even for those without a technical background. Integration Capabilities: SmartDraw integrates with other tools such as Microsoft Office, Google Workspace, and more, allowing users to export and share their diagrams easily across platforms. Automatic Formatting: The software automatically adjusts and aligns shapes and texts, facilitating a professional look for diagrams without requiring extensive manual effort. Availability: It is available both as a desktop application and online, offering flexibility depending on user preference or IT constraints. **What do you dislike about SmartDraw?** I wish this question was not asked of me. Specially after leaving Steve an exemplorary stellar review on his SmartDraw apllication. However, it was asked, and candor is my middle name. Cons are: Cost: Compared to some other diagramming tools, SmartDraw can be relatively expensive, especially for small businesses or individual users. Complexity for Advanced Features: While basic functions are easy to use, some advanced features may require a steeper learning curve or might be less intuitive. Limited Customization in Some Areas: While SmartDraw is highly flexible, certain elements might not be as customizable as with some specialized software, which could be a limitation for users with very specific needs. Proprietary File Format: The native file format is proprietary, which might limit sharing and compatibility with users who do not use SmartDraw. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw is primarily solving the problem of visual communication and project planning in my workflow. By allowing me to quickly and effectively create detailed diagrams, flowcharts, and other visual representations, it enhances my ability to convey complex information clearly and efficiently. Key benefits for me include: Efficiency: SmartDraw's extensive range of templates and the intuitive drag-and-drop interface save me significant time in creating visuals. This is particularly useful when I need to draft diagrams quickly for presentations or reports. Clarity in Communication: With SmartDraw, I can produce clear and professional diagrams that are easily understandable by my team and clients. This clarity is crucial for ensuring that complex ideas are well-received and correctly interpreted. Integration: The ability to seamlessly integrate with other tools I regularly use, like Microsoft Office, streamlines my workflow. This means I can incorporate diagrams into documents and presentations without compatibility issues, enhancing my productivity. Consistency: The automatic formatting features ensure that all my visuals maintain a consistent, professional look and feel, which reflects well on my company and me when presenting work to stakeholders. Overall, SmartDraw serves as my go-to tool for graphical representation because it addresses these specific needs effectively, making my day-to-day tasks smoother and allowing me to focus more on content rather than on creating visuals from scratch. ### 8. Simple and Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about SmartDraw?** Very easy application to use. I was able to create high level schematics from scratch with the software alone **What do you dislike about SmartDraw?** The line drawing function sometime unknowingly doesn't "hop" other lines when expected to **What problems is SmartDraw solving and how is that benefiting you?** Technical drawings ### 9. Love it ! **Rating:** 5.0/5.0 stars **Reviewed by:** Ariana C. | Costume Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about SmartDraw?** I like how easy it measures everything, it gives me a scale and number. Its easily converts the inches when I input the numbers. It is also amazing how I can use color to highlight whatever I need. **What do you dislike about SmartDraw?** Some downsides is that I cant do 3D ground plans and print in any perspective I would like. I wish it was not only 2D. **What problems is SmartDraw solving and how is that benefiting you?** I like the low cost and the versatility that it provides me compared to other softwares that have too much different uses when I just need a few specific features. ### 10. Agile and sweet **Rating:** 4.0/5.0 stars **Reviewed by:** Bryan L. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about SmartDraw?** its simple to use and the cost per user is low. **What do you dislike about SmartDraw?** the interface could be improved, to modernize it. **What problems is SmartDraw solving and how is that benefiting you?** centralized diagraming tool. ### 11. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about SmartDraw?** SmartDraw is an excellent diagramming and collaboration tool that stands out for its simple use and comprehensive features. It is cost-effective and easy to implement and hit the ground running. **What do you dislike about SmartDraw?** Customization seems to be lacking while SmarDraw is feature rich compared to other tools. **What problems is SmartDraw solving and how is that benefiting you?** Ease of use and easy implementation. While other tools have a much larger learning curve, SmarDraw is great even for a beginner. ### 12. Satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn B. | Head of School, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about SmartDraw?** Love the templates that make it easy to get a project going quickly and easily. **What do you dislike about SmartDraw?** Nothing I can think of that I dislike about SmartDraw. **What problems is SmartDraw solving and how is that benefiting you?** Developing clear and concise org charts. ### 13. Excellent architectural tool **Rating:** 5.0/5.0 stars **Reviewed by:** Andrei O. | Consulant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about SmartDraw?** Plenty of ready-made shapes and templates/textures. Can go from ideas or photos to an elevation drawing in 2 hours. Different ways to export and print. **What do you dislike about SmartDraw?** Most features work very well, I think the next step for the software is to integrate with AI to recognize elements from a photo, and also integrate with Matterport (unless already there:). **What problems is SmartDraw solving and how is that benefiting you?** Quickly create architectural drawings without installing any software. ### 14. Better when they did an offline application but still good **Rating:** 4.0/5.0 stars **Reviewed by:** Chris R. | Senior Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2025 **What do you like best about SmartDraw?** Familiarity Compatibility with other tools (including the obligatory Visio) **What do you dislike about SmartDraw?** Lack of a downloadable offline app like they used to provide. Allowing such a product allows people to use it and even if it is used without a licence, it makes sense because it encourages new users **What problems is SmartDraw solving and how is that benefiting you?** Communicating processes in the software I am designing and/or coding myself ### 15. Easy to Use and Maneuver **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal W. | PSR , Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2025 **What do you like best about SmartDraw?** The customer service was excellent with my many questions! I am new to the program but was able to learn much easier compared to other subscriptions. **What do you dislike about SmartDraw?** I would like to see a one month or 6 month subscription offered. **What problems is SmartDraw solving and how is that benefiting you?** I had a school assigment to sketch a floor plan with dimensions and a title block and it made the assigment more seamless and fun to do! ### 16. You'll lose your work when you don't renew subscription **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about SmartDraw?** Simple, easy to use drafting software, suitable for a DIY home renovation project, for example. **What do you dislike about SmartDraw?** The two major problems are the annual subscription requirement (no monthly available) and being locked out of existing drawings if you don't renew the annual subscription. I think this is especially a problem considering the software is best suited for more casual uses. And since there isn't a monthly subscription, you can't just renew at a small cost to get your old work back. Make a feature where existing documents can be downloaded as a zip file or something equivalent, or allow a monthly subscription option. **What problems is SmartDraw solving and how is that benefiting you?** Fills market need for very simple architectural drafting **Official Response from Steve Peterson:** > We appreciate your feedback and understand your concerns about the annual subscription requirement. We will definitely take your suggestion for a monthly subscription option and the ability to download existing documents into consideration for future updates. ### 17. Limited use of Import , DWG and not very user friendly with a slow connection **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about SmartDraw?** easy use of library, cloud storage , simple software **What do you dislike about SmartDraw?** Import of Background PDF is not stored on the cloud and when you log out the Background goes back to the Local file. If we loose connection then we loose the changes since last save... sometimes all lost Not suitable for slower or irregular internet services... Does not open DWG standard files for modifications. **What problems is SmartDraw solving and how is that benefiting you?** Making simple building layouts and electrical layouts and electrical diagrams superimposed **Official Response from Steve Peterson:** > Hello, I'm sorry to hear you had a bad experience using SmartDraw. Please reach out to support@smartdraw.zendesk.com and I'll see if we can fix some of the issues you are having. ### 18. Great Warehouse Planner **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about SmartDraw?** I like the ability to drag & drop unlimited items & very big to very little scallability of the workspace on the paid plan. **What do you dislike about SmartDraw?** Subscription is yearly. It does not always load the fastest. **What problems is SmartDraw solving and how is that benefiting you?** Easy to layout shop plans & have demensions available. ### 19. Versatile tool with the best customer support **Rating:** 5.0/5.0 stars **Reviewed by:** James N. | Global Director, Information Technology and Product Manager at VisionSpring, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about SmartDraw?** Customer support is the best. I always receive answers. Very versatile...the tool can be used to draw most things. **What do you dislike about SmartDraw?** Not always obvious how things work, can be a little tricky sometimes. **What problems is SmartDraw solving and how is that benefiting you?** Centralized system and addresses all our drawing requiremets ### 20. Intuitive and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel A. | Inside Wireman, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about SmartDraw?** The ability to easily save my progress and locally in PDF. **What do you dislike about SmartDraw?** There are lots of electric symbols scattered in different places rather than just in one location. This may be a user familiarity situation however. **What problems is SmartDraw solving and how is that benefiting you?** I am an electrician and use SmartDraw to map out wiring in residential homes. ### 21. Easy, intuitive design software **Rating:** 4.5/5.0 stars **Reviewed by:** John B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about SmartDraw?** We use SmartDraw to create design layouts for remodeling projects, room layouts, and just to dream about future projects. It is easy to learn, works pretty well, and is a significant upgrade from our old pencil and graph paper methods. Start-up was incredibly simple and we had useful drawings the first night. We love having the projects on the cloud and accessible from any location. We use it at least weekly. **What do you dislike about SmartDraw?** Every once in a while the loading can be a little glitchy, but that may be our internet connection. Separating walls and items is sometimes hit or miss, but can usually be overcome with a reload. Would love to see some additional options in the furnishings/finishes (barn door?), but generally speaking we can find what we need in the existing libraries. **What problems is SmartDraw solving and how is that benefiting you?** Allows us to create high quality room layouts and design plans. ### 22. Positive recommendation for smartdraw **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about SmartDraw?** The templates, intuitive use and color schema. **What do you dislike about SmartDraw?** While there are many templates, there are times that they do not have the exact one I am looking for. **What problems is SmartDraw solving and how is that benefiting you?** Virtual facilitation and simplified communication. ### 23. Decision Tree Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Vince L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2024 **What do you like best about SmartDraw?** Decision tree shapes that are connected by sticky lines (past use). **What do you dislike about SmartDraw?** Current use: trying to figure out how to replicate sticky lines that keep shapes connexted when you move them around, **What problems is SmartDraw solving and how is that benefiting you?** Sharpen analysis of complicated tax concepts. ### 24. Wonderful customer service, easy to use application **Rating:** 4.5/5.0 stars **Reviewed by:** Chantel D. | Human Resources Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about SmartDraw?** The customer service provided by Zoe Sanders was outstanding. From the first meeting myself and my colleague had with her she proved to be extremely knowledgable about the application, was able to answer all of our questions, and after our free trial was able to troubeshoot any errors we encountered. **What do you dislike about SmartDraw?** Inability to integrate with UltiPro (UKG). **What problems is SmartDraw solving and how is that benefiting you?** It is easy to use and the ability to upload a CSV file and have the org charts built out for us will help make the process for creating them less manual. The application is also user friendly and unlike Visio, when making adjustments to existing org charts the formatting will stay consistent. ### 25. Eclipse Event 2024 **Rating:** 5.0/5.0 stars **Reviewed by:** Gage M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about SmartDraw?** Smartdraw allowed our smaller hub airport to prepare for our traffic layout for the influx of aircraft coming in for the Solar Eclipse on April 8th, 2024. This software gave us the best understanding of how to navigate aircraft through our ramp to perfection and will be used for any and all events moving forward! **What do you dislike about SmartDraw?** No dislikes noted from any end minus the process getting the aircraft downloads added to our software. **What problems is SmartDraw solving and how is that benefiting you?** At our airport, we typically have only 20-30 aircraft parked on the ramp at any given time. During the event, we experienced over 120 aircraft all ariving within a 4 hour period. Smartdraw granted us access to easily diagram what aircraft could go where and how many we could fit in each region. ### 26. Kegan was awesome . **Rating:** 5.0/5.0 stars **Reviewed by:** Don L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about SmartDraw?** I remodel basements for a living. Have teh ablity to present detailed floor plans to my customers is invaluable. We appear more professional than our compition, and we now have the ablilty to do more accurate estimates with our estimating program. **What do you dislike about SmartDraw?** I wish the learning was not as hard. It s mostly regarding the navagation of the where to go and what to click or not to click. kept loosign my work because I was unclear of what not to click. **What problems is SmartDraw solving and how is that benefiting you?** I now have a better presention for my cusomer to visulize what is possible. hte benifit is we will sell more basement remodel job and we have a better platform to retrive the informaion needed to do more accurate estimates. ### 27. Essential Tool for Our Growing Company **Rating:** 5.0/5.0 stars **Reviewed by:** Malachi S. | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about SmartDraw?** We've been relying on SmartDraw daily, and it has become an indispensable asset for our fast-paced and expanding company. SmartDraw has proven its versatility by seamlessly assisting us in various aspects, including CAD designs, emergency exit plans, and organizational structures. Being a GSuite client, the integration with Google Workspace has significantly enhanced our workflow. The ability to effortlessly save our SmartDraw files to the Google Drive and share them with team members, contractors, and other collaborators has streamlined our collaborative efforts. SmartDraw has proven to be an intuitive and efficient tool, meeting the demands of our growing business. The ease of integration with Google Workspace not only simplifies our file management but also fosters a collaborative environment, making it an invaluable resource for our daily operations. Highly recommended for any company looking for a comprehensive and user-friendly solution for CAD designs, emergency planning, and organizational tasks. SmartDraw has certainly played a key role in boosting our productivity and facilitating smooth collaboration within our team. **What do you dislike about SmartDraw?** There is not alot to complain about here. **What problems is SmartDraw solving and how is that benefiting you?** As a growing company, SmartDraw is assisting us with CAD designs. ### 28. Intuitive Diagram Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Nick B. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about SmartDraw?** SmartDraw's intuitive interface stands out as its best feature. It simplifies the process of creating complex diagrams, flowcharts, and other visuals, making it accessible even for those without extensive design experience. The drag-and-drop functionality, along with a vast library of templates and symbols, enhances its user-friendliness and efficiency. **What do you dislike about SmartDraw?** One downside of SmartDraw is that it can be quite resource-intensive, which might lead to slower performance on less powerful computers. Additionally, while it offers a wide range of templates and symbols, some users may find the customization options limited for more specialized or advanced design needs. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw solves the problem of complex diagramming and sketching by offering an easy-to-use platform with a wide range of templates. This significantly boosts productivity and ensures professional-quality visuals, ideal for users without advanced design skills. ### 29. It is such a great tool to have, no matter what you want to do you will find the solution here!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about SmartDraw?** It is very intuitive and has a lot of good functional templates, smart draw was made from someone with experience in the field and not like others just from the desk **What do you dislike about SmartDraw?** So far I don't have dislikes it is all good **What problems is SmartDraw solving and how is that benefiting you?** Diagraming is always ridiculous time consuming with smart draw it is an easy task same with sketching ### 30. Great product, but the web interface is very slow when you have multiple pages on your plan **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about SmartDraw?** I love the ease of use and all the features. **What do you dislike about SmartDraw?** More than 1 page takes forever to load and printing to PDF takes for ever **What problems is SmartDraw solving and how is that benefiting you?** Making permit plans for construction. ### 31. Love this product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about SmartDraw?** We use this product as a team, we are able to have our own stencile library that our company uses vs premade ones. We are able to draw 10 projects a day and submit them for permit in the construction field. As a bonus this product can also do extra stuff like layouts for our home show booths and more. We are likely lifelong users of smartdraw **What do you dislike about SmartDraw?** The stenciles could likely be better, takes a little time to get use to the system but thats nitpicky (its easier than most) **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw is able to effectively draw anything, this is the jack of all trades software and our company is so unique nothing off the shelf can really do what we need it to - until smartdraw, we are now able to use this software to draw construction projects to scale in mass. We are extremely pleased with the software. ### 32. Simple easy to use tool that meets our needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about SmartDraw?** Very user friendly. we mostly as using for warehouse layout. having the ability to make cutomized shapes, move things around with a simple click and drag. layering parts of the drawing. **What do you dislike about SmartDraw?** Lack of ability to do 3D drawings. not able to keep grid marks static whether zooming in or out. Would be nice to have the ability to import CAAD drawings to get shell and columns of building properly laid out as a starting point. Training does not meet my expectations **What problems is SmartDraw solving and how is that benefiting you?** We were using excel, or even pen and paper, for warehouse layouts. we have 30+ sites across north america. it has been a challenge to understand how buildings are laid out without being on site as things were all done on a different scale. Smartdraw will allow us to centralize our drawings to access for moves, resets and mini resets ### 33. Not bad but few things to improve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2023 **What do you like best about SmartDraw?** I like it because it 1000 emp.) **Reviewed Date:** August 07, 2024 **What do you like best about SmartDraw?** Amazing Customer service support and easy to use to use **What do you dislike about SmartDraw?** There is only integrations with CSV file **What problems is SmartDraw solving and how is that benefiting you?** Smartdraw is solving the ability to stop creating manual org charts and saving our company so much time ### 38. Good experience **Rating:** 3.5/5.0 stars **Reviewed by:** Martin S. | Directeur associé gestion de production, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about SmartDraw?** Can share the library, PDF included when I need to print. Able to import Visio plan. **What do you dislike about SmartDraw?** The connector lines don't, sometimes, follow when I snap the object. I have to use polygon lines. I can't do multiple lines, I have to click on the "line'' icon each time I draw a line. The system always returns to the "select" icon. **What problems is SmartDraw solving and how is that benefiting you?** I was with Visio before, I just have to learn how Smartdraw works. I don't have problems for now. ### 39. Excellent Value for your money and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about SmartDraw?** I find Smartdraw to be very user friendly with most users able to just step in and begin diagramming with little learning curve. The featureset is excellent and rivals the other big players. So far we have found their customer support to be excellent, having helped us to make the implementation easy and integration into our tech stack very straight forward. We went from having a subset of our users using our old diagramming tool to saving over 50% while expanding to a site license so anyone in our organization can use it now. You can't beat that. **What do you dislike about SmartDraw?** Really not much to dislike about Smatdraw. I am finding that there are no real moments of "I wish it could do...." so far as I think of anything I could reasonably ask of, it is supported in Smartdraw with a robus template library. **What problems is SmartDraw solving and how is that benefiting you?** This is helping us to document our environment both physical and logical in a quick and easy way. ### 40. Great cad experience, easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Keagan J. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about SmartDraw?** Easy to use. A lot of different other applications to choose from as well. **What do you dislike about SmartDraw?** Sometimes when I'm working on a drawing it will boot me out of it and say someone else is in the drawing and it doesn't seem like there actually is. **What problems is SmartDraw solving and how is that benefiting you?** We use to draw our blue prints on pen and paper and our smartdraw documents look clean and more professional. ### 41. New User to SmartDraw **Rating:** 4.0/5.0 stars **Reviewed by:** Sherie F. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about SmartDraw?** SmartDraw is very easy to use. I love the prebuilt templates available. **What do you dislike about SmartDraw?** It was a little difficult to navigate at first. **What problems is SmartDraw solving and how is that benefiting you?** We are in the midst of revamping our department updating our policies and procedures. SmartDraw will allow me to create workflows to document the flow of how we are doing business. ### 42. Great software and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Ray P. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about SmartDraw?** They have been great through the whole transition process. We have been doing hand drawn plans for years. This program made it so much more efficiant and cleaner. The customer service has been great always answering our questions. **What do you dislike about SmartDraw?** Have not really found anything yet. It has been great. **What problems is SmartDraw solving and how is that benefiting you?** There has been no problems for them to solve. ### 43. Great program for drafting builds **Rating:** 4.5/5.0 stars **Reviewed by:** miles m. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about SmartDraw?** The ability to draft in many ways allowing to put in individuals standards into each draft. And was pretty quick to get the hang of and get moving. **What do you dislike about SmartDraw?** Cant say I've come across any dislikes as of yet **What problems is SmartDraw solving and how is that benefiting you?** it is making our drafts cleaner, easier to read ad much more profesional looking ### 44. SmartDraw Experience: A good software for the price **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SmartDraw?** The spoftware is streamlined and easy to navigate. Perfect software for organizatyional charts. **What do you dislike about SmartDraw?** Login and file type is cumbersome compared to Visio. **What problems is SmartDraw solving and how is that benefiting you?** It helps the Utility quickly produce professional looking org charts. We are using it as a replacement for Visio. ### 45. Good for flowcharts, VSM, and many more with lot of symbols and shapes **Rating:** 4.0/5.0 stars **Reviewed by:** Srikanth B. | Associate Lead, Process Excellence, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about SmartDraw?** Good for flowcharts, VSM, and many more with a lot of symbols and shapes. This helps to project the as-is models of the projects and also re-imagine the new pipeline. **What do you dislike about SmartDraw?** I feel that there is no option for the page borders, instead, there are some alternatives for borders by picking up the shapes and not filling any colour in it. **Recommendations to others considering SmartDraw:** We can start using this software as this is free software. and easy to use. **What problems is SmartDraw solving and how is that benefiting you?** Flowcharts, VSM, swimlane charts, and detailed process maps can be prepared with the help of smartdraw. This helps the business owners or the product owners to see the high level process diagrams. ### 46. Very good, but room for improvement. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about SmartDraw?** Great price and built-in templates and user friendly interface. **What do you dislike about SmartDraw?** The import of Visio files works but some things don't save correctly, like an Org Chart was saving oddly inside of SmartDraw where it was reducing the size of the first page of the multi-page org chart. You also cannot highlight specific parts of the drawing by dragging and selecting over it. **What problems is SmartDraw solving and how is that benefiting you?** it brought the features of diagramming to more people due to the subscription models. ### 47. Very helpful and user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Jorge R. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about SmartDraw?** The tool is very user friendly and has some useful tools for creation of plans, for example **What do you dislike about SmartDraw?** Sometimes I struggle a little bit if there is too many info **What problems is SmartDraw solving and how is that benefiting you?** it is possible now to copie-paste easily images ### 48. Great resource for RPG'rs! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about SmartDraw?** I use it to make modern setting maps for my roleplaying game. It's easy to create line draw maps, that are cheap to print through blueprinting sites! Easy to create a house, hospital or parking garage in a few hours! **What do you dislike about SmartDraw?** Sometime I can't turn off the line snaps, and have to "trick it" to place the lines where I want it! Help content needs work too. **What problems is SmartDraw solving and how is that benefiting you?** Easy map drawing. ### 49. Easy drawing tool with big potential **Rating:** 4.0/5.0 stars **Reviewed by:** Joel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about SmartDraw?** A lot of templates with corresponding library also made for people that don't have a CAD background. **What do you dislike about SmartDraw?** Not easy to be precise. Some bacsic actions due to easy approach become a challenge **What problems is SmartDraw solving and how is that benefiting you?** No need for drawing knowledge ### 50. Great For School **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about SmartDraw?** I can draw along with my professor as we work on projects. **What do you dislike about SmartDraw?** Nothing that I can think of. Hopefully my other classes will get access to Smartdraw soon too. **What problems is SmartDraw solving and how is that benefiting you?** Able to understand the course material easier by walking through it with my professor at the same time. ## SmartDraw Discussions - [how do i get started with free version](https://www.g2.com/discussions/26198-how-do-i-get-started-with-free-version) - 1 comment, 2 upvotes - [Are there ways to make customizable ribbons?](https://www.g2.com/discussions/36811-are-there-ways-to-make-customizable-ribbons) - 1 comment, 1 upvote - [I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.](https://www.g2.com/discussions/36605-i-use-this-program-sold-you-program-to-be-able-to-obtain-yet-you-say-you-cant-verify-my-professional-experience-do-not-ask-me-to-do-another-survey) - 1 comment, 1 upvote - [How do I download SmartDraw for free?](https://www.g2.com/discussions/how-do-i-download-smartdraw-for-free) - 1 comment - [How much is SmartDraw for Mac?](https://www.g2.com/discussions/how-much-is-smartdraw-for-mac) - 1 comment - [View SmartDraw pricing details and edition comparison](https://www.g2.com/products/smartdraw/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+12%3A34%3A31+-0500&secure%5Bsession_id%5D=93456dd3-e682-4b13-bd8a-0567c6099804&secure%5Btoken%5D=79486c75a928790f849ae7d2e882217763187a0e83b3880b5c6d743f142cc266&format=llm_user) ## SmartDraw Integrations - [Adobe Export PDF](https://www.g2.com/products/adobe-export-pdf/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Trello](https://www.g2.com/products/trello/reviews) ## SmartDraw Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Logistics** - Integration - Export - Upload **Collaboration** - Integrated Communications - Native Communications - Board Overview - Screen Sharing **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Hardware** - Required Hardware - Bring Your Own Device **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability ** Security** - Permissions - Single Sign-On (SSO) **Agentic AI - Visual Collaboration Platforms** - Autonomous Task Execution - Natural Language Interaction ## Top SmartDraw Alternatives - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,706 reviews) - [Visio](https://www.g2.com/products/visio/reviews) - 4.2/5.0 (676 reviews) - [Creately](https://www.g2.com/products/creately/reviews) - 4.4/5.0 (1,380 reviews)