--- title: SmartDraw Reviews meta_title: 'SmartDraw Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 391 reviews by the users' company size, role or industry to find out how SmartDraw works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 391 scale: '5' date_modified: '2026-07-21' parent_category: name: Design url: https://www.g2.com/categories/design --- # SmartDraw Reviews **Vendor:** SmartDraw **Category:** [Diagramming Software](https://www.g2.com/categories/diagramming) **Average Rating:** 4.5/5.0 **Total Reviews:** 391 ## About SmartDraw SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity. 1. Easy to Get Expert Results SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results. 2. Start with Existing Imagery While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing. 3. Industry Standard Content Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans. 4. Create Custom Symbol Libraries You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals. 5. Data-Enabled Shapes and Drawings With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation. 6. A Solution for All Your Diagramming Needs Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more. 7. Simple Administration SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security. 8. Enterprise Support As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more. SmartDraw customers range from universities, police departments, fire departments and government agencies to over 85% of the Fortune 500. ## SmartDraw Pros & Cons **What users like:** - Users value the **ease of use** in SmartDraw, enabling quick design adjustments and efficient workflows for floor plans. (54 reviews) - Users love the **ease of use** of SmartDraw, enabling quick creation of professional diagrams efficiently and affordably. (25 reviews) - Users value the **extensive templates** in SmartDraw that enhance usability and streamline project creation. (19 reviews) - Users appreciate the **ease of use and quick setup** of SmartDraw, enhancing productivity for medium-sized businesses. (18 reviews) - Users appreciate the **easy creation** of diagrams in SmartDraw, benefiting from its extensive templates and quick usability. (17 reviews) - Users commend SmartDraw's **exceptional customer support** , noting its responsiveness and helpfulness enhancing their overall experience. (15 reviews) - Ease of Learning (15 reviews) - Time-saving (14 reviews) - Easy Setup (12 reviews) - Intuitive (12 reviews) **What users dislike:** - Users find the **learning curve for advanced features** challenging, as automation tools require significant initial effort to master. (10 reviews) - Users find the **limited shapes** in SmartDraw restrictive, desiring more modern options and 3D capabilities for their projects. (7 reviews) - Users find **limited features** in SmartDraw, especially regarding mobile access and layout options, restricting their creativity. (6 reviews) - Users feel that SmartDraw lacks **essential features** , such as saving indicators, more templates, and better mobile access. (6 reviews) - Users experience **slow loading** issues, especially on mobile, making it frustrating to access and work on diagrams. (6 reviews) - Users report **inaccuracy in dimensions** when adding objects, leading to frustration and potential errors in projects. (5 reviews) - Users report **line issues** , as connections are inconsistent and lines sometimes fail to behave as intended. (5 reviews) - Users find the **steep learning curve** of SmartDraw daunting, especially for advanced features that can be less intuitive. (5 reviews) - Tool Limitations (5 reviews) - Users find **adjustment difficulties** with text orientation and zoom features, impacting their overall productivity and ease of use. (4 reviews) ## SmartDraw Discussions - [how do i get started with free version](https://www.g2.com/discussions/26198-how-do-i-get-started-with-free-version) - 1 comment, 2 upvotes - [Are there ways to make customizable ribbons?](https://www.g2.com/discussions/36811-are-there-ways-to-make-customizable-ribbons) - 1 comment, 1 upvote - [I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.](https://www.g2.com/discussions/36605-i-use-this-program-sold-you-program-to-be-able-to-obtain-yet-you-say-you-cant-verify-my-professional-experience-do-not-ask-me-to-do-another-survey) - 1 comment, 1 upvote - [How do I download SmartDraw for free?](https://www.g2.com/discussions/how-do-i-download-smartdraw-for-free) - 1 comment - [How much is SmartDraw for Mac?](https://www.g2.com/discussions/how-much-is-smartdraw-for-mac) - 1 comment - [View SmartDraw pricing details and edition comparison](https://www.g2.com/products/smartdraw/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+16%3A40%3A34+-0500&secure%5Bsession_id%5D=e6e54aae-5d95-4a03-bf41-fba437dc1d1f&secure%5Btoken%5D=5ead95f34a1f45e356367fc2a33b54bc0295a82dd55827f84e8048d96343a441&format=llm_user) ## SmartDraw Integrations - [Adobe Export PDF](https://www.g2.com/products/adobe-export-pdf/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Trello](https://www.g2.com/products/trello/reviews) ## SmartDraw Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Logistics** - Integration - Export - Upload **Collaboration** - Integrated Communications - Native Communications - Board Overview - Screen Sharing **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Hardware** - Required Hardware - Bring Your Own Device **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability ** Security** - Permissions - Single Sign-On (SSO) **Agentic AI - Visual Collaboration Platforms** - Autonomous Task Execution - Natural Language Interaction ## Top SmartDraw Alternatives - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,706 reviews) - [Visio](https://www.g2.com/products/visio/reviews) - 4.2/5.0 (676 reviews) - [Creately](https://www.g2.com/products/creately/reviews) - 4.4/5.0 (1,380 reviews)