SmartDeploy Reviews (152)

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SmartDeploy Reviews (152)

View 2 Video Reviews
4.7
152 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of SmartDeploy, highlighting how it simplifies the imaging process across various devices. Many appreciate the comprehensive driver packs that streamline deployments, allowing for quick setup and minimal downtime. However, some users note that the initial setup can be time-consuming, and there are occasional issues with driver updates.

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Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"I enjoy using SmartDeploy"
5/5
What do you like best about SmartDeploy?

The user interfaces and wizards are intuitive. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

Periodically, I have to delete and recreate the license. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"It's fickle and has failed with every use (twice). Not user friendly."
1.5/5
What do you like best about SmartDeploy?

If it worked consistently it would be nice. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

The Updates completely screw the deployments. It would be nice to have flowchart check lists in addition to videos where vitally important content is rattled off very quickly. Review collected by and hosted on G2.com.

AA
Adam A.
Systems Administrator
Small-Business (50 or fewer emp.)
"Easy!"
5/5
What do you like best about SmartDeploy?

Easy and full imaging suite. It hits all the checkmarks for imaging software similar to MDT back in the day Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

Nothing. The price can seem a little high sometimes, but really it saves so much time and headache with PC setups, it's worth it Review collected by and hosted on G2.com.

Sami R.
SR
Sami R.
Computer Technician
Mid-Market (51-1000 emp.)
"Amazing service and product that continues to improve"
4.5/5
What do you like best about SmartDeploy?

I love the ability to push out apps and update drivers. Renaming the laptop and desktops is excellent. Cloud feature is fantastic too. I still have to use it, but I had seen a colleague of mine use it when we were remote. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

Sometimes it's a drag when the person doesn't have the right client installed, so I have to push it out or manually put it on with a flash drive. Platform packs are not always the newest and latest. I notice driver and bios updates sometimes still need updating after the image has been pushed to the client. Review collected by and hosted on G2.com.

ST
Stephen T.
Systems Engineer
"Excellent!"
5/5
What do you like best about SmartDeploy?

I like that you can image computers remotely through cloud storage. I also like that you guys provide all of the driver packs so that users don't have to track them down. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

Consider scripting the creation of your driver packs via PowerShell. You could identify which drivers are actually being used and not already natively provided by Windows. After doing this you could then place them in neat little folders based off of the class type. Next, you could compress all of these relevant folders into a .cab file for archiving. The company I work for already built a script for this. We'd be happy to sale it to you guys! ;) Review collected by and hosted on G2.com.

Verified User in Education Management
IE
Verified User in Education Management
Enterprise (> 1000 emp.)
"SmartDeploy"
5/5
What do you like best about SmartDeploy?

The ease of imaging now. I love not having to create images for every single model we have. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

The instructions are a little vague and trying to tell someone to read them for training doesn't work well. Review collected by and hosted on G2.com.

Clay S.
CS
Clay S.
Audio Engineer
Small-Business (50 or fewer emp.)
"Great for imaging!"
5/5
What do you like best about SmartDeploy?

Being able to create offline imaging media is my favorite Smart Deploy Feauture. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

When I upgraded from V2 to V3, My instance became un-usable. I called support, and they had me back up and working in under an hour. Review collected by and hosted on G2.com.

DL
Dave L.
IT Lead | Business Applications and Desktop Support
Mid-Market (51-1000 emp.)
"SmartDeploy: Easy Imaging Solution"
5/5
What do you like best about SmartDeploy?

It makes the imaging process very easy, intuitive, and the automation reduces setup time greatly. Their support has also been great and quick to respond, as well as being active in their forum community. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

The app packs are still not super reliable, it may also be how Smartdeploy communicates across the network...especially with so many remote workers currently. The computer management doesn't always pick up all the computers so we can't rely on it for pushing software or updates. Definitely has potential though, especially when it works as planned! Review collected by and hosted on G2.com.

TB
Thomas B.
Consultant
Mid-Market (51-1000 emp.)
"Been using SD since 2010 has saved 100's of hours of deploying OS from Windows 7 to Windows 10."
5/5
What do you like best about SmartDeploy?

I love the single usb deployment option - boot it and grab a coffee, come back and it is at the login screen. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

The capture process is taking a long time since the image needs to be split. If a single image could be created and copied to a usb, when I update my image I could just copy over rather than having to recreate the entire usb deployment Review collected by and hosted on G2.com.

CC
Chris C.
IT Coordinator
Mid-Market (51-1000 emp.)
"Insanely quick and easy way to deploy workstations."
4.5/5
What do you like best about SmartDeploy?

The simplicity is what I liked best about SmartDeploy. I've been using it for 5+ years and it has saved me hours of work when deploying to new machines. Plus their pre-built Platform Packs makes deploying to different types of machines so simple. The nice thing is if you noticed their Platform Pack is out of date you just run a quick WMI script and upload it to them. A few days later there's an updated version of the Platform Pack to download.

Also, you now have the ability to deploy images/platform packs/etc via a cloud source for machines remote. Review collected by and hosted on G2.com.

What do you dislike about SmartDeploy?

Nothing so far. They keep adding new features that have been extremely beneficial to enhancing the product. Review collected by and hosted on G2.com.