---
title: SM IT Monitoring Reviews
meta_title: 'SM IT Monitoring Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SM IT Monitoring works for a business like yours.
date_modified: '2026-08-25'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# SM IT Monitoring Reviews
**Vendor:** Seti Srl  
**Category:** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)





- [View SM IT Monitoring pricing details and edition comparison](https://www.g2.com/products/sm-it-monitoring/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-02+17%3A22%3A09+-0500&secure%5Bsession_id%5D=fe2f9534-2c7e-4f6a-ad9d-0988f5470b3f&secure%5Btoken%5D=39e80a84ba76b93269433c1af547aacaa1289f9b5f1f68a5a75f15c834ed4c8c&format=llm_user)

## SM IT Monitoring Features
**Analysis**
- Threat Detection

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management
- IT Asset Management
- Activity Tracking

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management
- Remote Monitoring & Management
- Configuration Management
- Task Management
- License Management
- Capacity Management
- Compliance Management
- Service Level Agreement (SLA) Management
- Incident Management

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Additional Functionality**
- Audit Trail
- Single Sign On
- Security Tools
- Server Monitoring
- Generative AI
- Self Service Portal
- Event Logs
- Maintenance Scheduling
- Data Import/Export
- Personalization and Recommendation
- AI Copilot
- IT Reporting
- Alerts/Notifications
- Access Controls/Permissions
- Issue Auditing
- Dashboard
- API
- Real-Time Notifications
- Real-Time Monitoring
- Workflow Automation

## Top SM IT Monitoring Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,987 reviews)
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,072 reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,307 reviews)