SILQ Reviews & Product Details

Hi there,

Thank you for your review of SILQ. We are thrilled to hear that you find the book time entries feature easy to use, plus that the invoicing feature is reliable.

Regarding Trust reconciliation, we are happy to provide you with further complimentary training to ensure that the process is straightforward. We know how challenging it can be to achieve peace of mind that your Trust is compliant. Please reach out to our helpful Support team: support@silq.com.au or call 1300 55 66 89 and they can set up a mutually beneficial time to ensure that Trust reconciliation is a seamless workflow for you. With training, plenty of our clients have reported that completing Trust accurately via SILQ saves them time and offers peace of mind.

Thanks again for your kind review!

Hi,

Thank you for taking the time to provide SILQ with your feedback. We are delighted that SILQ manages all aspects of your legal practice, from time costing, to invoicing and more, and that you find the software offers you an efficiency boost.

With regard to your feedback about SILQ’s integration with Outlook, we have done significant work recently to improve our integration. Should you need more assistance, or if you have any further suggestions to improve the integration further, please contact our Support team on 1300 55 6689 or support@silq.com.au. Our team are happy to ensure your setup is optimised to make the most of the integration.

Thanks again for your 5-star review.

Hi there,

Thank you for taking the time to leave us a review. We're delighted that SILQ has been a comprehensive solution for your practice, and that you've had a smooth experience so far.

Thanks again for your 5-star review!

Hi there,

Thank you for taking the time to leave us a review. We're so pleased to hear you're finding SILQ easy to use, particularly for time entries and file management, and that our support team has been a highlight for you.

On your point about onboarding, we do provide free onboarding and support for all our clients, so please don't hesitate to reach out to our friendly support team at support@silq.com.au if you'd like a hand getting more familiar with the features available to you.

Thanks again for your review, we really appreciate it.

Hi there,

Thank you for taking the time to leave us a G2 review. We're thrilled to hear that you're finding SILQ user-friendly, quick and simple, and that it's helping automate your firm's workflow so tasks get done without hassle.

Thanks again for your 5-star review, we appreciate it.

Hi Adrian,

Thank you for taking the time to leave a review. We appreciate your feedback and your loyalty. A SILQ user for 20+ years – wow!

With regard to your feedback around upgrades not always being an improvement – we understand it can be challenging to adjust when changes are made to our software. We don’t always release new features, often our upgrades are fixes. We are dedicated to feedback-driven development and want our clients to feel heard when issues arise. You are always welcome to contact our Support team support@silq.com.au if you would like one-on-one guidance when a new release is launched so your user experience is not slowed down when there are changes.

Thank you again Adrian for your continued trust and support.

Hi there,

Thank you for taking the time to leave a G2 review. We are happy to hear that SILQ’s client information and document creation functionality are working well for you.

With regard to your feedback about software updates, we do take all feedback for fixes and new features on board. We are a small team and choose what to update based on urgency and maximum client impact. We have recently overhauled our document generation and reviewing functionality, but if you are still finding issues, our local Support team are more than happy to help. Contact support@silq.com.au or 1300 55 66 89.

Thanks again for your review!

Hi there and thank you for taking the time to leave SILQ a G2 review. We are happy to hear you find SILQ easy to use and nicely laid out, with easy report generation and export.

Thank you for your feature request around recurring payments. We have taken your feedback on board. Should you wish for any other improvements, we are always happy to hear what else you require and how we can help.

We are thrilled that SILQ saves you time and benefits you in reducing data entry by not needing to continually import Solicitor details. Thanks again for your review.

Hi Peter,

Thank you for taking the time to leave us a G2 review. We appreciate your warm feedback, especially around our excellent support and ease of use. SILQ functions in a feedback-led development environment so we are happy to hear that our recent updates have helped you use our software better.

With regard to your feedback about accessing advanced features, SILQ is highly customisable and if there is a particular feature you need access to or are having trouble using, our Support team can help. Reach out to them on 1300 55 66 89 or support@silq.com.au

Thanks again, Peter, for your review. We are thrilled SILQ is a great solution to your Trust accounting obligations – being certified by the NSW Law Society, we know this brings many clients, like you, peace of mind.