What do you like best about Sigma?
Sigma has been very easy to set up and use for both advanced and less technical data users. Power users can work directly with SQL, while newer users can take advantage of the built-in help and AI features to quickly understand the data and get productive.
One feature that has been especially beneficial for us is Sigma’s spreadsheet-style interface. A lot of our users are Excel power users, and spreadsheets are deeply embedded in how our company operates. Giving people an interface that looks and feels familiar has made it much easier to bring them onto the platform. It lowers the barrier to adoption while also helping us move away from manual, spreadsheet-driven processes.
The Sigma team has also been outstanding. We’re not a huge customer, but the level of support we’ve received has been exceptional. From initial implementation through onboarding and training, the team has been responsive, knowledgeable, and great to work with.
We use Sigma as our primary reporting interface on top of our Snowflake data warehouse, and the integration has been seamless and easy to configure. Performance has also been impressive. The platform feels fast and responsive, and building workbooks is straightforward. The few performance issues we’ve encountered have generally come back to how we structured the data on our side rather than Sigma itself.
We’re migrating from Power BI and legacy reporting tools such as Jasper and Crystal Reports, and Sigma has made it significantly easier to create, share, manage, and maintain dashboards and workbooks. Just as importantly, the end-user experience is fast and responsive.
One of the most exciting things has been seeing how Sigma is changing the way people across the organization think about data and reporting. In the past, a combination of limited access to data and the time and effort required to build reports and dashboards often limited what teams even thought was possible. As people see how quickly they can get things up and running in Sigma, that mindset is starting to change.
Our initial rollout focused on our business teams, but as more people have been exposed to Sigma, we’re seeing growing interest from HR, Finance, and Operations as well. There’s a real sense of excitement around what teams can now do with their data. That kind of organic interest and adoption would have been much harder for us to achieve without a tool like Sigma and the support of the Sigma team.
We’ve also been impressed by the pace at which Sigma continues to release new capabilities. Their willingness to work with us and provide early access to certain features has been a great experience.
Sigma isn’t the cheapest option on the market, but when we factor in the support, performance, ease of use, and overall experience, we believe it’s well worth the investment. Review collected by and hosted on G2.com.
What do you dislike about Sigma?
I think the biggest issue for us has been the lack of more configurable UI pieces. The UI component library that’s available is functional, but it’s pretty basic. Right now there’s no way to add your own components, so you’re limited in what you can build. We’ve found ways to make things work, but sometimes that has meant rethinking our approach and simplifying our dashboards. This isn't necessarily a bad thing, but it is a little bit of friction that we were not expecting.
We were also initially limited because write-back table functionality didn’t work easily or reliably across workbooks. However, as I mentioned in my initial review, the Sigma team is moving quickly and adding features. The new Sigma Tables feature resolved our write-back issues.
Even though we still feel some limitations around things like the UI component library, the addition of tools like Sigma CLI and their new Sigma Build MCP has allowed us to bring AI tools like Claude into the picture. That’s made it easier for us to find workarounds and keep moving forward despite the inherent constraints. Review collected by and hosted on G2.com.
