Sift Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Sift, finding it user-friendly and efficient for searching contacts. (115 mentions)

Users value the ease of navigation in Sift, helping them connect with colleagues effortlessly and securely. (52 mentions)

Users appreciate the helpful search capabilities of Sift, enabling easy connections and information sharing among teammates. (34 mentions)

Users appreciate the ease of searching and org chart feature, enhancing connectivity and peer knowledge. (33 mentions)

Users value the team collaboration features of Sift, enhancing connections and understanding among colleagues across departments. (33 mentions)

Users find the search functionality inadequate, struggling to obtain accurate results and experiencing app bugs. (12 mentions)

Users feel Sift is missing key features like better org charts and an integrated direct messaging system. (11 mentions)

Users desire more customization options in Sift for personalizing their experience and enhancing usability. (8 mentions)

Users experience navigation difficulty due to clunky UX/UI and slow information updates, making initial use challenging. (8 mentions)

Users find the design inadequate, noting issues with usability and difficulties in printing org charts. (8 mentions)

5 Pros or Advantages of Sift

1. Ease of Use

Users appreciate the ease of use of Sift, finding it user-friendly and efficient for searching contacts.

See 115 mentions

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Verified User

5.0/5

"Effortless Organizational Visualization, Needs More Analytics"

What do you like about Sift?

I like that Sift has a really fluid user interface that works on my phone as well as on my computer. It makes it really clear who reports to whom and

Ian W.

5.0/5

"Visually Appealing and Satisfying, Yet Not Critical"

What do you like about Sift?

I like the search bar visuals and find them to be cool features. It's also easy to update my new position in the firm, which is convenient. These aspe

2. Navigation Ease

Users value the ease of navigation in Sift, helping them connect with colleagues effortlessly and securely.

See 52 mentions

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Verified User

Enterprise (> 1000 emp.)

3.5/5

"Need to find a fax number for someone not in my office"

What do you like about Sift?

Easy to use, was able to utilize the search bar to make my find quicker.

Anita A.

Mid-Market (51-1000 emp.)

5.0/5

"Makes it easy to look up in the company."

What do you like about Sift?

I like the way it is organized and able to look up different people in the company.

3. Helpful

Users appreciate the helpful search capabilities of Sift, enabling easy connections and information sharing among teammates.

See 34 mentions

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Aubrey A.

Enterprise (> 1000 emp.)

5.0/5

"Super Helpful for Finding Everything in the Building"

What do you like about Sift?

Its helpful for locating where everything is in the building.

Verified User

Enterprise (> 1000 emp.)

4.0/5

"An easy look into Sift"

What do you like about Sift?

I appreciate how easily I can access the Org Chart and view the chain of command relevant to my position. It's also helpful that I can see the rest of

4. Org Chart

Users appreciate the ease of searching and org chart feature, enhancing connectivity and peer knowledge.

See 33 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Empowers Effective Team Connections with Intuitive Org Charts"

What do you like about Sift?

I like using Sift for its organization chart feature, which allows me to click on various parts of the chart and see everyone's responsibilities and t

Robert G.

Enterprise (> 1000 emp.)

4.0/5

"Comprehensive Org Chart Visualization Enhances Clarity"

What do you like about Sift?

I like being able to see the full organizational chart

5. Team Collaboration

Users value the team collaboration features of Sift, enhancing connections and understanding among colleagues across departments.

See 33 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Sift helps to know everyone!"

What do you like about Sift?

I love the directory as I can put the faces of teammates to their names. This feature helps me to learn who is who and I can address them by name when

Michelle P.

Mid-Market (51-1000 emp.)

4.5/5

"Sift Review"

What do you like about Sift?

I really enjoy using Sift to learn about our reporting structure. I like the profile function so that employees can share what projects they are worki

5 Cons or Disadvantages of Sift

1. Search Functionality

Users find the search functionality inadequate, struggling to obtain accurate results and experiencing app bugs.

See 12 mentions

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Amanda W.

Enterprise (> 1000 emp.)

4.5/5

"Rich Personal Details Make Profiles More Useful"

What do you dislike about Sift?

Sometimes there are lack of edits, I would like to be able to narrow searches more like start date by original title

Robert G.

Enterprise (> 1000 emp.)

4.0/5

"Comprehensive Org Chart Visualization Enhances Clarity"

What do you dislike about Sift?

It needs more abilities to allow for data searching (i.e. how many alum from a certain university work at the company)

2. Missing Features

Users feel Sift is missing key features like better org charts and an integrated direct messaging system.

See 11 mentions

See Related User Reviews

Nikola J.

Small-Business (50 or fewer emp.)

3.5/5

"SIFT app"

What do you dislike about Sift?

It should be updated more often. Some buildings have double addresses, like 132W 21st Street: 132W. 21st St & 132W 21st Street. Also, some buildin

Matt L.

Enterprise (> 1000 emp.)

5.0/5

"Hyper efficient tool to that help skyrocket your internal communication and collaboration."

What do you dislike about Sift?

There is nothing I dislike, it's more so "I wish" it did this or that. Like I wish it plugged into other systems we had, like headcount or open seats

3. Limited Customization

Users desire more customization options in Sift for personalizing their experience and enhancing usability.

See 8 mentions

See Related User Reviews

Kaisar K.

4.0/5

"Empowers Networking and Skill Building, Needs More Customization"

What do you dislike about Sift?

I believe customization could be improved. While using AI, there should be some control mechanisms from the user. Not all AI output is acceptable for

Matt L.

Enterprise (> 1000 emp.)

5.0/5

"Hyper efficient tool to that help skyrocket your internal communication and collaboration."

What do you dislike about Sift?

There is nothing I dislike, it's more so "I wish" it did this or that. Like I wish it plugged into other systems we had, like headcount or open seats

4. Navigation Difficulty

Users experience navigation difficulty due to clunky UX/UI and slow information updates, making initial use challenging.

See 8 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Easy way to find people and org details"

What do you dislike about Sift?

Sometimes the information is not updated regularly, and a few pages takes time to load. Also it takes a little time to understand where everything is

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Intuitive and User-Friendly Experience"

What do you dislike about Sift?

IOS platform is clunky and it is difficult to slide the screen to get the detail in view that you are looking for.

5. Poor Design

Users find the design inadequate, noting issues with usability and difficulties in printing org charts.

See 8 mentions

See Related User Reviews

raynan w.

Mid-Market (51-1000 emp.)

5.0/5

"love sift"

What do you dislike about Sift?

i think sift could use an update on design

Katie K.

Enterprise (> 1000 emp.)

3.5/5

"Good - could be great."

What do you dislike about Sift?

The actual org charts aren't set up the best. It's more functional as a directory.

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Verified User in Construction

Mid-Market (51-1000 emp.)

2/18/2025

"Sift helps to know everyone!"

5/5

What do you like best about Sift?

I love the directory as I can put the faces of teammates to their names. This feature helps me to learn who is who and I can address them by name when seeing them. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I haven't found anything that I do not like. It might be helpful if Sift reminded members to update their profiles periodically. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/7/2026

"Organization Chart Makes Company Structure Crystal Clear"

4/5

What do you like best about Sift?

The organization char is the most useful tool from the employee perspective. It helps having a clear understand of the organization structure where other tools usually fail. Review collected by and hosted on G2.com.

What do you dislike about Sift?

There is nothing I dislike in particular, although I think the profile could be more useful if it presented customizable sections. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/7/2026

"Best-in-Class Organization Chart for Tracking Company Structure"

5/5

What do you like best about Sift?

The organization chart is the most useful tool to keep track of the organization structure. It suceeds where most other tools fails. Review collected by and hosted on G2.com.

What do you dislike about Sift?

There is nothing I dislike in particular, but profiles could use some customizable sections. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

7/25/2026

"Great Visibility Across Teams, States, and Departments"

5/5

What do you like best about Sift?

I like being able to see different members of my team, across different states and departments. Review collected by and hosted on G2.com.

What do you dislike about Sift?

It can be confusing to sort different people by department, especially when the names overlap in different states but they are two separate departments Review collected by and hosted on G2.com.

Melissa T.

Senior Human Resources Manager

Mid-Market (51-1000 emp.)

7/20/2026

"Clear, Easy-to-Read Interface That Just Works"

4.5/5

What do you like best about Sift?

Its clear and easy to understand and read. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I have to manually upload info each week Review collected by and hosted on G2.com.

Response from Alyssa Burgol of Sift

edit

Hi Melissa! I'm happy to hear that you've been having good success sharing transparency and visibility of your org structure at your company.

That's a bummer with manually uploading your info each week. We might have a workaround for helping to automate this, depending on your data source. Please reach out to Tim at support@justsift.com and we can better assist you to reduce this workload and free up your time. Let's make this magic happen!

Happy Sifting!

Elizabeth L.

Agency Integration Lead

Mid-Market (51-1000 emp.)

5/22/2026

"Keeps Everyone Connected with Quick, Helpful Support"

5/5

What do you like best about Sift?

Keeps everyone connected and easy to use. the support is very quick and helpful! Review collected by and hosted on G2.com.

What do you dislike about Sift?

My biggest strain is having to manually update/reupload a csv file for birthdays. I cannot use birthdays from API due to HR/legal policies. The workaround works, but the file (of course) does not update as users are added, and I have to keep reuploading new files as we have new employees. I would love a more seamless and less hands-on solution to this!!! Review collected by and hosted on G2.com.

Lily K.

Clinician

Enterprise (> 1000 emp.)

9/30/2026

"Great Connections and Clear Co-Worker Details"

5/5

What do you like best about Sift?

connection between the company workers and seeing details about other co-workers Review collected by and hosted on G2.com.

What do you dislike about Sift?

none i think everything is great and I would not change it Review collected by and hosted on G2.com.

Verified User in Research

Mid-Market (51-1000 emp.)

8/26/2026

"Organized, User-Friendly UI Makes the Website a Joy to Use"

4.5/5

What do you like best about Sift?

I enjoy the UI and how organized the website is. Review collected by and hosted on G2.com.

What do you dislike about Sift?

I dislike how it doesn't show what specific office a person is at sometimes. Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

7/23/2026

"Clear Org Structure and Hierarchy at a Glance"

5/5

What do you like best about Sift?

You can clearly see the organizational structure and hierarchy, as well as what each person does. Review collected by and hosted on G2.com.

What do you dislike about Sift?

It doesn't get too specific about sharing a person's job functions Review collected by and hosted on G2.com.

Verified User in Program Development

Enterprise (> 1000 emp.)

7/17/2026

"Convenient Organization and Role Lookup—Would Love Group Company Integration"

4/5

What do you like best about Sift?

It's convenient that you can easily look up organizations, positions, and responsibilities. Review collected by and hosted on G2.com.

What do you dislike about Sift?

There are no particular issues. It would be even better if it could also integrate group companies. Review collected by and hosted on G2.com.

Response from Alyssa Burgol of Sift

edit

Hello there fellow Sifter! We love hearing that you've been having good success with Sift in your role at your company. We'd also love to learn more about being able to integrate into group companies within your organization. If you could reach out to us at support@justsift.com, we can try to arrange that for you and your teams.

Happy Sifting!