ShortStack Reviews & Product Details

ShortStack Overview

What is ShortStack?

ShortStack is a digital marketing platform built for engagement, lead collection and marketing automation. Create unique contest landing pages and quizzes, run social contests, choose winners, send emails and analyze results - all from one place. From instant win and photo-vote contests to hashtag contests and simple sweepstakes, use our readymade, customizable templates to build mobile-responsive landing pages in minutes.

ShortStack Details
Website
Languages Supported
German, English, French, Italian, Japanese, Spanish
Product Description

Create Facebook apps and build engaging social media marketing campaigns contests, promotions, and much more.

How do you position yourself against your competitors?

ShortStack offers gorgeous, professionally designed and completely customizable templates at a fraction of the cost of our competitors.

Whether you’re a business whose projects require team collaboration or an agency that manages multiple brands, ShortStack works. Features like tagging, and the ability to assign roles for specific campaigns, help your whole team work efficiently.

Choose a template based on what you want to do -- for example, run a contest or sweepstakes, host a quiz or collect responses to a survey. Even free users can use ShortStack templates.

Embed your campaigns on your website, publish them on Facebook, or both!

With ShortStack, you can brand your URL, your campaign, your autoresponders, etc. Your customers and clients never need to know you’re using a third-party tool.

Comprehensive analytics show you who is entering your campaigns, where they’re based, and what kind of device they’re on. In real time.


Seller Details
Seller
ShortStack.com
Company Website
Year Founded
2009
HQ Location
Reno, NV
Twitter
@shortstacklab
7,794 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
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ShortStack Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ease of use, customer service, lots of customization and options, very affordable Review collected by and hosted on G2.com.

What do you dislike?

I've only ever received one package of great ShortStack swag from their customer service department, love my green ShortStack t-shirt. Seriously though I can't think of anyting I really dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try their free trial and speak with their customer service through the online chat if you have any questions, options are almost limitless with ShortStack. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better workflow, shorter development time, better integrity, ease of use, creative design. etc. Review collected by and hosted on G2.com.

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Expansive Brand Thinker - CMO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love how easy and quick you can set up a very professional looking site that allows you to collect important data and re-market to those who enter. There is a bit of a learning curve on all the widgets, but once you figure them out it makes developing your entry site a snap. ShortStack has allowed us to collect entries, survey questions and encourage social media engagement with our brand, resulting in increased awareness and new consumer acquisition opportunities. The ShortStack field points feature makes it easy to award extra entries. With this feature, you choose which fields entrants will receive extra entries for filling out and how many points those fields are worth. When choosing a winner, these extra entries can be applied to increase the chances of winning for those who earned them. Plus, our Earn Extra Points Giveaway template is an easy way to get started. Review collected by and hosted on G2.com.

What do you dislike?

I honestly have not had any big issues or dislikes with ShortStack other than maybe it starts to get a bit pricy when you have to move up plan levels to the Brand Plan (once you exceed over 50,000 entries) but you do have the option to pause the account while not in use and you can also download and clear the number of entries in order to downgrade levels. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you run any kind of sweepstakes or contests online, this should be your go to software! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Gathering soft leads, Brand Awareness, Social Media Engagement (User Generated Content), Re-Marketing Database and opportunity to offer direct purchase promotional offers to help increase sales. Review collected by and hosted on G2.com.

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Digital Marketing Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It truly is definitely very simple to established up a contest or landing site rapidly, with simple to switch templates plus the new topic customization. You could insert your very own codes and scripts to provide you with more characteristics as opposed to the wide range you'll find currently.

Review collected by and hosted on G2.com.

What do you dislike?

Information: retrieval and exportation are rather confined to your tiny amount of applications, as well as the deficiency of an API implies that there is certainly no workaround. My organization utilizes electronic mail and CRM resources which are not supported by Shortstack so all knowledge retrieval needs to be a handbook, which just isn't wonderful if we would like to call entrants ASAP. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are desirous to discover how competitions and contests can do the job on your organization and you've got only obtained a little spending plan, then Shortstack is amazing! Commit a while earning your themes and web page templates in case you are intending to operate several comparable strategies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We started off carrying out competitions eighteen months back whenever we bought Shortstack, and it really is proved to get a useful strategy of direct technology, purchasing alone numerous situations above. It can be permitted us to increase our prospective buyer's databases and achieve shoppers we would not normally have gotten before. It can be also aided us to assemble user-generated information, providing us with much more written content for subsequent advertising and marketing strategies. Review collected by and hosted on G2.com.

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Growth Strategist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We are new to the platform but have been so impressed with their quick, customized customer service. Very responsive and so helpful! Review collected by and hosted on G2.com.

What do you dislike?

There's definitely a learning curve but that's par for the course when you're using something with a high level of capabilities. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

lead generation, nice design Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love how easy it is to build great looking landing pages for our clients. Our web designers can use code to customize a look, but those of us with no coding knowledge can also easily create a nice looking page that get results. With the forms, we are able to seamlessly generate leads for our clients, collect emails through contests and make changes on the go without missing a beat. Review collected by and hosted on G2.com.

What do you dislike?

There's not a whole lot I don't like, but if I had one complaint, it would be that we can't have more than two users without paying a premium. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

ShortStack has been an invaluable tool for our agency. We are able to offer our clients a variety of features through ShortStack that have in turn grown their businesses as well. It's so easy to use and the service and customer support is top-notch. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Shortstack has given us a an easy way to develop a mobile website for a specific campaign without have to code one on our clients website. This saves us so much time, and it's super easy to make changes and updates as we go. It's also been a great tool for email capture and lead generation. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

This product is great for giving you the tools to produce what you want, without a need for extensive CSS or programming knowledge. It is extremely user friendly, and the support team is very helpful and responsive. The widget based platform allows you to more easily visualize what is happening, allowing you to think of what else is possible for future ideas. Review collected by and hosted on G2.com.

What do you dislike?

Although the new template design tools are a major step forward in terms of being user friendly, it can still be difficult to identify what exactly you are changing. It would be very helpful if there was a pop up help icon that gave a brief description and example screenshot of the section the option controls. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a try! You will be shocked at what even the most amateur of users can create with it's intuitive UI. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Shortstack is allowing us to quickly create and run campaigns with little to no involvement from anyone with actual development experience. This saves both time and money in regards to the potential cost of hiring a developer. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

If you learn the ins and outs of the tools available to you, you can actually achieve what you want to achieve in most instances. Review collected by and hosted on G2.com.

What do you dislike?

The interface is fairly confusing and seems perhaps a bit dated. Again, it can be a bit of a learning curve to fully unpack all of the tools in there. Also, the actually public facing element of the database was not terribly flexible or responsive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Updating the interface and making the front end more responsive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Shortstack allowed us to run a video competition across different categories and to hide content on certain dates, plus to allow voting on each category. Very useful indeed. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

If you run a fast based business with multiple social media/marketing channels, and need to run promotions or special content quickly and without much in the way of technical skills, then give ShortStack a go, Review collected by and hosted on G2.com.

What do you dislike?

There's nothing significantly problematic which is in the control of ShortStack, the API's offered by social platforms are sometimes a little lacking, but we can normally figure out a way to achieve what we need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our current web platform doesn't work well on mobile devices and is quick technical to use (we're fixing that!), but right now, ShortStack lets us build content quickly and easily for mobile targeted marketing. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

ShortStack has given our marketing team the ability to create lead generation campaigns without waiting for web development resources. We are agile and can optimize our social channels to grow email marketing lists. Review collected by and hosted on G2.com.

What do you dislike?

I would like to see some live training events or Q&A sessions for users, in addition to self-serve resources. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would involve all team members to brainstorm ways to use ShortStack. We created a "wish list" and also approached ShortStack with custom development questions as a collaborative effort. We also make sure to use Shortstack each month to get the most out of our subscription. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using ShortStack to grow out customer base and email marketing lists. After promoting sweepstakes or other gated content, we have used names collected to see a 30% increase in sales of new products. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

it think the new auto-response function is good. Review collected by and hosted on G2.com.

What do you dislike?

i think there is not much options on the template style. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are tired of using google form, try this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The most important thing is we don't need to rely on IT department or Google to develop form application anymore, with the easy interface and quite a lot of form elements options, everyone in my team can build the campaign. We can focus more on the idea generation instead of the production time. Review collected by and hosted on G2.com.

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Social Media Marketing Director
Sports
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

When I have a problem, they respond at the support desk very quickly and thoroughly. Review collected by and hosted on G2.com.

What do you dislike?

I wish it were a little cheaper, but given the support service they provide I guess that's not possible. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They help you create truly professional looking Facebook tabs, apps and contests, and give all the support one could ever want. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

They have allowed me to publish a number of apps that constitute very popular tabs for Facebook pages, and to run a number of lead generating contests. Review collected by and hosted on G2.com.

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Community Engagement and Social Media Coordinator
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Shortstack can help create a variety of different pages to meet a variety of needs that a company or individual has. A person can have little to no understand of coding yet make a functional and professional looking page for customers or followers to interact with. Review collected by and hosted on G2.com.

What do you dislike?

Wish there were quick video training sessions to help maximize or further my knowledge on Shortstack. Though maybe these already exists and I have yet to find where I can access them while logged into Shortstack. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are providing documents, graphics, and information about new products we release on Facebook using shortstack. This gives us a place to have a different page look to better suit our needs. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The free plan is a great fit for our SMB. Shortstack's campaign templates makes getting started easy and their team members were quick to respond to my questions Review collected by and hosted on G2.com.

What do you dislike?

I wish the builder was a little more user-friendly. It seems pretty simple, like drag and drop but it doesn't really explain what everything is used for. Wish they had tutorial pop-ups that walk you through the features when you build your first campaign. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Would definitely recommend ShortStack for your social media and contest needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I was able to put together a customized Facebook Contest in a day when our other vendor fell through. We were able to automate our follow-up process from gathering entries, to thanking them for entering and to make sure they shared this contest with their friends. ShortStack created relevant touch-points throughout our customer's journey that alleviated the need for a dedicated team member to nurture campaign from start to completion. Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love the tech support they provide when I am working on a contest. You don't have to be a technical person to be able to use the software. They are super helpful whenever I have questions and have always been able to provide solutions to any issues I have had. The contests look beautiful and professional as well. Review collected by and hosted on G2.com.

What do you dislike?

I would like to have more templates available for different themes/holidays. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would totally recommend ShortStack for any company wanting to gain more customers and have more interaction with their customers using contests. You don't have to have a technical background to use their software and there customer service and tech support is top notch. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are getting more engagement with ShortStack through contests. We have gained more subscribers to our email newsletter which has resulted in more sales. We are also building our brand utilizing a year long contest with ShortStack to celebrate our 10 year anniversary. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The platform is very easy to use. I used it primarily for building landing pages on Facebook for content and a few times for contests. The campaign builder is intuitive and easy to manage. The one complicated process, which is actually launching the page on a Facebook page, has a detailed step by step tutorial for creating the Facebook app and launching it.

The tagging system is another plus for organizing campaigns when you start to build out lots of pages. Review collected by and hosted on G2.com.

What do you dislike?

The one time I ran into an issue was adding team members and getting them involved in campaign management. The learning curve was steeper than I would have liked but we were able to manage. This was a year or two ago so things may have changed since then in terms of team setup. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Biggest benefit is the easy creation and launch of landing pages on Facebook. ShortStack makes it very easy to create pages and manage them across multiple Facebook pages. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like how quick and easy it is to build and even customize a form. Review collected by and hosted on G2.com.

What do you dislike?

The ONLY thing I dislike is that adding custom CSS isn't as easy as creating a form with the standard builder. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great solution for those looking for a simple form builder to enhance their own workflow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We often need to collect information and webhook it into our platform. We use ShortStack to create these form. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We use ShortStack for all of our contests. It makes it easy for us to collect entries from forms on our website and from Facebook posts. We also like being able to schedule visibility so that the forms are not visible after a certain timeframe. Review collected by and hosted on G2.com.

What do you dislike?

It would be great if ShortStack integrated with more social media platforms. We would really like to collect likes and comments from other platforms such as Instagram and Twitter. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

By using ShortStack we are are able to better administer our contests. Using web forms gets complicated and tricky. ShortStack is easy and compiles our entries in a easy to use way. Review collected by and hosted on G2.com.

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E-commerce consultant, speaker & author
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Almost immediate support

Many many functionalities

Many templates and tools to use for social media

Ease in navigation

Easy to understand how it works

Very good initial training Review collected by and hosted on G2.com.

What do you dislike?

Nothing to be honest except that it gets a bit expensive at higher levels of usage Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A very useful and value for money tool, excellent support, friendly representatives Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Facebook contest to clients I would need an IT to host Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that Shortstack's offers different and simple to use settings for even a non-programmer to start. Styling is also quite straightforward with its drag and drop functions and the preset theme makes it easier to follow. Also the variety of set-themes. The main reason I recommended this platform to my colleagues was also the easy-to-integrate function on to Facebook. Review collected by and hosted on G2.com.

What do you dislike?

Lack of materials (video, blog post) to follow if I have would like to tweak the functionality of certain actions or widget. Personally, I think more preset themes can be added. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Shortstack help cut down setting up additional sites for our marketing promotions. Review collected by and hosted on G2.com.

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AL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The multi-faceted templates that come standard can actually challenge businesses to come up with ways to use them. Where you might first use them for a contest or dynamic contact form, the easy ability to make an ebook available, etc, is great. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it’s too easy to create errors or break what you’ve built by going too quickly or not testing. That’s obviously on the client but it’d be great to force that into integration to ensure it meets standards before going live. Lower price points for small business would be nice too Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lead generation, asset delivery are two huge items Review collected by and hosted on G2.com.

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CEO
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Shortstack makes it incredibly easy to build customs landing pages for my blog or my social media channels. I can also use it to capture leads for my business. Review collected by and hosted on G2.com.

What do you dislike?

The interface can take some getting used to. It can be confusing when you first get started. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To build landing pages, quizzes, and to capture leads for my business as well as for clients. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We have benefited greatly from the Photo Contest functionality. It does all the heavy lifting needed in order to pull off all the necessary things for a successful contest. Review collected by and hosted on G2.com.

What do you dislike?

At the moment there is nothing I can think of. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to utilize their lead gen and contest functionality has enabled us to quickly and efficiently launch marketing initiatives that otherwise we would not be able to accommodate in our budget. Did I mention how user-friendly it's interface is as well as the accompanying knowledgebase that has been built out! Review collected by and hosted on G2.com.

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AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that I can customize it to fit my brand style guides. That way the users don't realize that they are a actually on a 3rd party site. They think they are still on our homepage. Review collected by and hosted on G2.com.

What do you dislike?

I don't like that the interface for building the forms. Can be confusing when creating a form from scratch. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would highly recommend it, however I think you have to go into it knowing that it is going to take you some time to get it to look right. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using it to build forms on site, without having to go to engineering or product teams. That way we can just build the forms ourselves. Saves us time and resources, as sometimes we can get limited to none. Review collected by and hosted on G2.com.

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AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to use and learn, doesn't require any coding knowledge and offers good selection of design themes to suit our brand. Review collected by and hosted on G2.com.

What do you dislike?

Interface works inconsistently, specifically editing in modal window hasn't worked in recent updates, requiring extra steps to set up campaign. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Shortstack allows us to provide ticket and other giveaway offers to our users through Facebook but also on our website. Has allowed us to expand our email list/contacts and also help clients offering tickets expand their base and reach our to new audiences. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The support team is great and normally gets back to very quickly if you have questions or need help. Plus they have many online tutorials including video. Review collected by and hosted on G2.com.

What do you dislike?

I really can't think of anything I dislike about it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great tool and has different plans to meet your budget Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are providing the application for our client's needs for sweepstakes and contest promotions. So we can offer our clients a quick and inexpensive solution to get them up and running quickly with their promotoin. Review collected by and hosted on G2.com.

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