ShortStack Reviews & Product Details

Ease of use, customer service, lots of customization and options, very affordable Review collected by and hosted on G2.com.

I've only ever received one package of great ShortStack swag from their customer service department, love my green ShortStack t-shirt. Seriously though I can't think of anyting I really dislike. Review collected by and hosted on G2.com.

I love how easy and quick you can set up a very professional looking site that allows you to collect important data and re-market to those who enter. There is a bit of a learning curve on all the widgets, but once you figure them out it makes developing your entry site a snap. ShortStack has allowed us to collect entries, survey questions and encourage social media engagement with our brand, resulting in increased awareness and new consumer acquisition opportunities. The ShortStack field points feature makes it easy to award extra entries. With this feature, you choose which fields entrants will receive extra entries for filling out and how many points those fields are worth. When choosing a winner, these extra entries can be applied to increase the chances of winning for those who earned them. Plus, our Earn Extra Points Giveaway template is an easy way to get started. Review collected by and hosted on G2.com.

I honestly have not had any big issues or dislikes with ShortStack other than maybe it starts to get a bit pricy when you have to move up plan levels to the Brand Plan (once you exceed over 50,000 entries) but you do have the option to pause the account while not in use and you can also download and clear the number of entries in order to downgrade levels. Review collected by and hosted on G2.com.

It truly is definitely very simple to established up a contest or landing site rapidly, with simple to switch templates plus the new topic customization. You could insert your very own codes and scripts to provide you with more characteristics as opposed to the wide range you'll find currently.

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Information: retrieval and exportation are rather confined to your tiny amount of applications, as well as the deficiency of an API implies that there is certainly no workaround. My organization utilizes electronic mail and CRM resources which are not supported by Shortstack so all knowledge retrieval needs to be a handbook, which just isn't wonderful if we would like to call entrants ASAP. Review collected by and hosted on G2.com.

We are new to the platform but have been so impressed with their quick, customized customer service. Very responsive and so helpful! Review collected by and hosted on G2.com.

There's definitely a learning curve but that's par for the course when you're using something with a high level of capabilities. Review collected by and hosted on G2.com.

I love how easy it is to build great looking landing pages for our clients. Our web designers can use code to customize a look, but those of us with no coding knowledge can also easily create a nice looking page that get results. With the forms, we are able to seamlessly generate leads for our clients, collect emails through contests and make changes on the go without missing a beat. Review collected by and hosted on G2.com.

There's not a whole lot I don't like, but if I had one complaint, it would be that we can't have more than two users without paying a premium. Review collected by and hosted on G2.com.

This product is great for giving you the tools to produce what you want, without a need for extensive CSS or programming knowledge. It is extremely user friendly, and the support team is very helpful and responsive. The widget based platform allows you to more easily visualize what is happening, allowing you to think of what else is possible for future ideas. Review collected by and hosted on G2.com.

Although the new template design tools are a major step forward in terms of being user friendly, it can still be difficult to identify what exactly you are changing. It would be very helpful if there was a pop up help icon that gave a brief description and example screenshot of the section the option controls. Review collected by and hosted on G2.com.

If you learn the ins and outs of the tools available to you, you can actually achieve what you want to achieve in most instances. Review collected by and hosted on G2.com.

The interface is fairly confusing and seems perhaps a bit dated. Again, it can be a bit of a learning curve to fully unpack all of the tools in there. Also, the actually public facing element of the database was not terribly flexible or responsive. Review collected by and hosted on G2.com.

If you run a fast based business with multiple social media/marketing channels, and need to run promotions or special content quickly and without much in the way of technical skills, then give ShortStack a go, Review collected by and hosted on G2.com.

There's nothing significantly problematic which is in the control of ShortStack, the API's offered by social platforms are sometimes a little lacking, but we can normally figure out a way to achieve what we need. Review collected by and hosted on G2.com.

ShortStack has given our marketing team the ability to create lead generation campaigns without waiting for web development resources. We are agile and can optimize our social channels to grow email marketing lists. Review collected by and hosted on G2.com.

I would like to see some live training events or Q&A sessions for users, in addition to self-serve resources. Review collected by and hosted on G2.com.

it think the new auto-response function is good. Review collected by and hosted on G2.com.

i think there is not much options on the template style. Review collected by and hosted on G2.com.

When I have a problem, they respond at the support desk very quickly and thoroughly. Review collected by and hosted on G2.com.

I wish it were a little cheaper, but given the support service they provide I guess that's not possible. Review collected by and hosted on G2.com.

Shortstack can help create a variety of different pages to meet a variety of needs that a company or individual has. A person can have little to no understand of coding yet make a functional and professional looking page for customers or followers to interact with. Review collected by and hosted on G2.com.

Wish there were quick video training sessions to help maximize or further my knowledge on Shortstack. Though maybe these already exists and I have yet to find where I can access them while logged into Shortstack. Review collected by and hosted on G2.com.

The free plan is a great fit for our SMB. Shortstack's campaign templates makes getting started easy and their team members were quick to respond to my questions Review collected by and hosted on G2.com.

I wish the builder was a little more user-friendly. It seems pretty simple, like drag and drop but it doesn't really explain what everything is used for. Wish they had tutorial pop-ups that walk you through the features when you build your first campaign. Review collected by and hosted on G2.com.

I love the tech support they provide when I am working on a contest. You don't have to be a technical person to be able to use the software. They are super helpful whenever I have questions and have always been able to provide solutions to any issues I have had. The contests look beautiful and professional as well. Review collected by and hosted on G2.com.

I would like to have more templates available for different themes/holidays. Review collected by and hosted on G2.com.

The platform is very easy to use. I used it primarily for building landing pages on Facebook for content and a few times for contests. The campaign builder is intuitive and easy to manage. The one complicated process, which is actually launching the page on a Facebook page, has a detailed step by step tutorial for creating the Facebook app and launching it.

The tagging system is another plus for organizing campaigns when you start to build out lots of pages. Review collected by and hosted on G2.com.

The one time I ran into an issue was adding team members and getting them involved in campaign management. The learning curve was steeper than I would have liked but we were able to manage. This was a year or two ago so things may have changed since then in terms of team setup. Review collected by and hosted on G2.com.

I like how quick and easy it is to build and even customize a form. Review collected by and hosted on G2.com.

The ONLY thing I dislike is that adding custom CSS isn't as easy as creating a form with the standard builder. Review collected by and hosted on G2.com.

We use ShortStack for all of our contests. It makes it easy for us to collect entries from forms on our website and from Facebook posts. We also like being able to schedule visibility so that the forms are not visible after a certain timeframe. Review collected by and hosted on G2.com.

It would be great if ShortStack integrated with more social media platforms. We would really like to collect likes and comments from other platforms such as Instagram and Twitter. Review collected by and hosted on G2.com.

Almost immediate support

Many many functionalities

Many templates and tools to use for social media

Ease in navigation

Easy to understand how it works

Very good initial training Review collected by and hosted on G2.com.

Nothing to be honest except that it gets a bit expensive at higher levels of usage Review collected by and hosted on G2.com.

I like that Shortstack's offers different and simple to use settings for even a non-programmer to start. Styling is also quite straightforward with its drag and drop functions and the preset theme makes it easier to follow. Also the variety of set-themes. The main reason I recommended this platform to my colleagues was also the easy-to-integrate function on to Facebook. Review collected by and hosted on G2.com.

Lack of materials (video, blog post) to follow if I have would like to tweak the functionality of certain actions or widget. Personally, I think more preset themes can be added. Review collected by and hosted on G2.com.

The multi-faceted templates that come standard can actually challenge businesses to come up with ways to use them. Where you might first use them for a contest or dynamic contact form, the easy ability to make an ebook available, etc, is great. Review collected by and hosted on G2.com.

Sometimes it’s too easy to create errors or break what you’ve built by going too quickly or not testing. That’s obviously on the client but it’d be great to force that into integration to ensure it meets standards before going live. Lower price points for small business would be nice too Review collected by and hosted on G2.com.

Shortstack makes it incredibly easy to build customs landing pages for my blog or my social media channels. I can also use it to capture leads for my business. Review collected by and hosted on G2.com.

The interface can take some getting used to. It can be confusing when you first get started. Review collected by and hosted on G2.com.

We have benefited greatly from the Photo Contest functionality. It does all the heavy lifting needed in order to pull off all the necessary things for a successful contest. Review collected by and hosted on G2.com.

At the moment there is nothing I can think of. Review collected by and hosted on G2.com.

I like that I can customize it to fit my brand style guides. That way the users don't realize that they are a actually on a 3rd party site. They think they are still on our homepage. Review collected by and hosted on G2.com.

I don't like that the interface for building the forms. Can be confusing when creating a form from scratch. Review collected by and hosted on G2.com.

Easy to use and learn, doesn't require any coding knowledge and offers good selection of design themes to suit our brand. Review collected by and hosted on G2.com.

Interface works inconsistently, specifically editing in modal window hasn't worked in recent updates, requiring extra steps to set up campaign. Review collected by and hosted on G2.com.

The support team is great and normally gets back to very quickly if you have questions or need help. Plus they have many online tutorials including video. Review collected by and hosted on G2.com.

I really can't think of anything I dislike about it. Review collected by and hosted on G2.com.