ShopWorks Reviews & Product Details

ShopWorks is a robust and comprehensive Workforce Management Software powered by cutting-edge AI and Machine Learning. As a vital part of your best-of-breed solutions, ShopWorks is expertly designed to optimise your workforce, maximising revenue and automating management tasks. Experience the power of true automation, labour and cost optimisation, and efficient staff management that boosts engagement and drives bottom-line benefits. Trust ShopWorks to revolutionise your business, making it smarter, faster, and more efficient.

Seller

ShopWorks Software

Discussions

ShopWorks Community

Languages Supported

Arabic, Bulgarian, Czech, Welsh, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Spanish, Chinese (Traditional)

Overview by

Eli Georgieva

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

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User Insights

Average based on 25 real user reviews.

Implementation Time

3 months

Verified User in Gambling & Casinos

Enterprise (> 1000 emp.)

11/15/2023

"Great tool for keeping your multisite business running smoothly."

4.5/5

What do you like best about ShopWorks?

It is clear and simple to use, and it has an option for staff accounts. It would be helpful if recent notifications regarding new requests were generated. Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

Reports in exel sheet format should be generated in a better format. Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

Thanks for your positive review! We're always keen to hear feedback from users as well as things that can be improved upon. With regards to recent notifications about new requests, this can vary based on the configuration of each platform. If you would like us to look into this for you please email us at help@theshopworks.com

See how ShopWorks improved

Verified User in Gambling & Casinos

Enterprise (> 1000 emp.)

7/25/2023

"Great forecasting and AI autoscheduling"

4.5/5

What do you like best about ShopWorks?

Accurate AI demand forecasting and autoscheduling that staff are required to work. It helped us grow our revenue. Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

We had to integrate it into other systems - it doesn't come with HR and payroll already integrated Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

We're glad to hear that you are finding our AI demand forecasting and autoscheduling helpful in growing your revenue. We understand the integration challenge and are continuously working to improve our system's compatibility with other HR and payroll systems.

Verified User in Hospitality

Enterprise (> 1000 emp.)

12/20/2023

"The Planning Rota"

5/5

What do you like best about ShopWorks?

Generating different report absent reports loan working reports etc. Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

I like most of the options I don't have anything I dislike. Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

Always great to hear that there is nothing you dislike about the ShopWorks Platform! Thank you for taking the time to review!

See how ShopWorks improved

Leo G.

Mid-Market (51-1000 emp.)

9/28/2023

"Only platform that does everything..."

5/5

What do you like best about ShopWorks?

Lots of functionality, good support, gets results, easy to use, staff love it Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

Doesn't offer HR functionality or payroll Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

Thank you for taking the time out to leave us a 5 star review! Unfortunately as we are not a payroll provider we are only able provide the required data files for payroll purposes. We may offer further HR functionality in future relases!

See how ShopWorks improved

Verified User in Hospitality

Mid-Market (51-1000 emp.)

11/17/2023

"just ok"

3.5/5

What do you like best about ShopWorks?

user friendly, that's all. nothing more to say Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

sometimes it gets slow when theres too much data and also fails to do what it should automatically. Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

Hi and thanks for your review! We're keen to look into the slowing down of the platform you have experienced. If you could please send an email to help@theshopworks.com we'd happily look into this for you!

See how ShopWorks improved

Melanie T.

Mid-Market (51-1000 emp.)

7/25/2023

"Is generally good but has could have some useful pages to assist with annual leave requests etc."

3.5/5

What do you like best about ShopWorks?

how the rota looks on the management screen Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

no option to decline a shift offer, would be helpful to see if someone could decline the shift and place them as unavailable in its place Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

Thank you for sharing how ShopWorks is benefiting you by providing an all-access view of the rota and helping staff monitor and control their annual leave and availability. We're committed to continuously improving our platform to meet the needs of our users.

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

9/24/2023

"Quick and easy….saves time"

4/5

What do you like best about ShopWorks?

One stop shop for all timekeeping and annual leave needs Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

Nothing, very good system and platform for my work Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

Thank your leaving a great review! Happy to hear you have saved time whilst using the ShopWorks Platform!

See how ShopWorks improved

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/27/2023

"Efficient."

5/5

What do you like best about ShopWorks?

It's easy to formulate a rota. I like how employee hours are calculated for me. Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

Nothing. I think it works perfectly for me. Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

Thanks for taking time out to leave us a positive review! Great to see you have been finding the software easy to use, and it is saving you time!

Verified User in Retail

Small-Business (50 or fewer emp.)

10/24/2023

"Time Saving - More Accuracy"

5/5

What do you like best about ShopWorks?

Rosters & Work Log - Having reports on hand Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

How times are created when doing a roster Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

Lovely to hear that the ShopWorks Platform is saving you time and providing accurate data! Thank you for taking time out to leave us a great review!

See how ShopWorks improved

Verified User in Warehousing

Mid-Market (51-1000 emp.)

10/4/2023

"Not bad"

3/5

What do you like best about ShopWorks?

Ease of Use, Number of Features, Ease of Implementation, comms to all employees Review collected by and hosted on G2.com.

What do you dislike about ShopWorks?

Not as easy to allocate rotas and change the teams Review collected by and hosted on G2.com.

Response from Mujtaba Shah of ShopWorks

edit

Thanks for taking the time to leave us a review! There are a few different methods for rota creation, we may be able to guide you to changing teams and rota allocation - please send us an email to help@theshopworks.com

See how ShopWorks improved

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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Categories on G2

Time & Attendance Workforce Management Employee Scheduling

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