
Shelf has completely transformed how we manage equipment in our Cinema Department at Los Angeles City College. After testing other platforms like Snipe-IT and Cheqroom, Shelf stood out as the perfect balance of features, fair pricing, and flexibility without the risk of being locked into a vendor that could raise prices year after year.
What I value most is how much the team cares about their users. Carlos has been amazing at listening to feedback and rolling out updates quickly. Bugs I have reported were often fixed in a day or two, which is rare for any software platform.
On the functional side, importing assets through CSV was simple and the team even provided pre-assigned QR IDs, allowing us to design our own custom equipment tags. That alone saved us thousands of dollars compared to buying pre-made tags, and gave us the ability to include helpful details like contact information, item names, and serial numbers.
The availability view has been a game changer for day-to-day operations. We went from having zero clarity about what gear was in circulation to being able to see exactly when items are due back through a simple calendar interface. It has made communicating with students about equipment availability so much easier. Review collected by and hosted on G2.com.
The main area that could be improved is the student-facing checkout experience. Right now, assets are listed individually, which means if we have 20 Canon T7 cameras, they appear 20 times instead of once with a quantity of 20. It works, but it is not the most intuitive experience for students.
I would love to see the front end evolve into more of a “storefront with a cart” approach, where students could select gear more naturally and reserve it themselves. I have already spoken with Carlos about this idea, and knowing how responsive the team is, I am optimistic that improvements like this are on the horizon. Review collected by and hosted on G2.com.
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