It saved us a lot by preventing big fake orders from going through. We were facing some sort of attack—not sure exactly what it was—but we were getting hundreds of fake orders per hour and didn’t realize it immediately. When customer requests started coming in bulk, asking for refunds, we realized what was happening. We had to block our site from taking any orders for 3 days before we tried Sensfrx, and bam—it completely stopped the attack. After setting it live, we noticed the volume of fake orders being flagged, along with reasoning for why they were considered fraud. This helped us understand some signals, and we were then able to set up some rules to use it more effectively for our needs. Review collected by and hosted on G2.com.

Haven't really faced any issues yet. It seemed pretty straightforward. Their support team reached out when I signed up, walked me through a couple of things to help tailor it to my issue and keeps checking periodically to make sure it's working fine. Sometimes, they also reach out to share new insights the tool learned about our traffic and stuff Review collected by and hosted on G2.com.

We've been using Sensfrx for several months now, and it's become an essential part of our online risk management stack. The platform is incredibly easy to integrate, and the insights it provides are both actionable and accurate. What stood out to us most is how lightweight but powerful the system is — it catches suspicious behavior in real time without slowing down user experience. Review collected by and hosted on G2.com.

Nothing major — would love to see more native integrations with CRMs in the future. Review collected by and hosted on G2.com.

It's good at spotting suspicious activity during user registration. We've seen fewer fake accounts signing up for our referral bonuses. Review collected by and hosted on G2.com.

Don't really dislike anything but all the profiling data sometimes feels overwhelming especially during peak spam activity which actually though is extremely useful for someone wanting to dig deeper Review collected by and hosted on G2.com.

I've had a problem of bots/fraud registrations to my product, and they were able to eliminate it Review collected by and hosted on G2.com.

The product documentation and information on the website could be improved. But overall it's a good product. Review collected by and hosted on G2.com.

The transaction-level scoring has been reliable for identifying riskier payments. Review collected by and hosted on G2.com.

It took me some time to set it up in the best way for my business. Their team helped showcase value and tbh I am glad I spent that extra time interacting and improving setup with them. Review collected by and hosted on G2.com.

The bot detection works in the background without affecting site speed. We’ve seen a 40% drop in junk traffic eating up bandwidth. Review collected by and hosted on G2.com.

Initial setup was not intuitive to us. We needed help from support to fine-tune the bot rules. Review collected by and hosted on G2.com.

Their support team is really nice, on-point and prompt. When I accidentally blacklisted legitimate customers, they helped me adjust the rules in few mins. They even followed up to make sure everything worked. Review collected by and hosted on G2.com.

Nothing, the tool works as expected and the team is quite prompt. Review collected by and hosted on G2.com.

Sensfrx aggregates fraud typologies observed across the platforms. They analyze patterns like bot behavior, account takeover attempts, fake signups, and payment fraud etc. Review collected by and hosted on G2.com.

Test with all popular payment provider so confirm whether it work effectively with them or not. Review collected by and hosted on G2.com.

This tool blocks bots without me doing anything. Fake accounts and spam orders dropped by 80% immediately. It just works. Review collected by and hosted on G2.com.

A few real customers got flagged initially, but adjusting the sensitivity fixed it. Review collected by and hosted on G2.com.

It picks up on the behavioural signals that aren't obvious with the rule-based filters. Review collected by and hosted on G2.com.

UI loads slowly sometimes when digging into historical data. Review collected by and hosted on G2.com.