Senja Features

Invite customers to respond via SMS, email, or social media

Create a unique survey link to invite respondents

Capture video feedback via vendor app

Invite respondents via in-app or on-site widget

Solicit responses from pre-approved database provided by vendor

Collect and archive video responses in a private media library

Tools for tagging, filtering, and searching video responses

Publish or share videos privately within the organization or publicly online

Features for ensuring privacy compliance

Video responses are transcribed by a human

Video responses are transcribed by a computer

Actionable data generated from user responses

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation