Senja Features
Feedback Source (5)
Invitation
Invite customers to respond via SMS, email, or social media
Survey Link
Create a unique survey link to invite respondents
App
Capture video feedback via vendor app
Widget
Invite respondents via in-app or on-site widget
Recruitment Pool
Solicit responses from pre-approved database provided by vendor
Feedback Management (4)
Media Library
Collect and archive video responses in a private media library
Sorting
Tools for tagging, filtering, and searching video responses
Sharing
Publish or share videos privately within the organization or publicly online
Privacy
Features for ensuring privacy compliance
Insights (3)
Human Transcription
Video responses are transcribed by a human
Computer Transcription
Video responses are transcribed by a computer
Analytics
Actionable data generated from user responses
Agentic AI - Demo Automation (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
AI Demo Agent or Avatar
Utilizes an intelligent, conversational agent or avatar that automatically guides through a product demo in real time


