# Sendblue Reviews **Vendor:** Sendblue **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.8/5.0 **Total Reviews:** 65 ## About Sendblue Sendblue is the first iMessage integration for your CRM Our customers experience a 2x increase in response rate leading to higher contact rates, appointments, and show up rates to sales calls. We have direct integrations with - Salesforce - Hubspot - Close - Go High Level - Follow up boss + a click to text and dial chrome extension that works in any CRM ## Sendblue Pros & Cons **What users like:** - Users commend the **excellent customer support** of Sendblue, ensuring prompt resolution of issues and seamless integration. (25 reviews) - Users admire the **ease of use** of Sendblue, appreciating its intuitive interface and seamless integration for efficient communication. (17 reviews) - Users value the **ease of automation** in Sendblue, enhancing responsiveness and improving lead conversion significantly. (16 reviews) - Users find Sendblue's **integration capabilities** exceptional, enhancing team efficiency and streamlining communication with existing systems. (14 reviews) - Users value the **automation features** of Sendblue, significantly enhancing their campaign setup and lead response efficiency. (13 reviews) - Users find the **easy setup** of Sendblue incredibly beneficial, leading to enhanced communication and response rates. (13 reviews) - Features (11 reviews) - Efficiency (10 reviews) - Helpful (9 reviews) - Quick Setup (8 reviews) **What users dislike:** - Users find Sendblue to be **expensive** , which may deter some, despite its benefits for scaling businesses. (5 reviews) - Users face **significant limitations** with Sendblue, including restricted messaging and lack of essential group chat features. (4 reviews) - Users experience **unexpected bugs and message syncing issues** with Sendblue, leading to disruptions in communication. (3 reviews) - Users report **integration issues** with Sendblue, noting bugs that affect CRM message syncing and overall reliability. (3 reviews) - Users experience **quality issues** with incoming images, finding them less crisp compared to the images they send out. (2 reviews) - Users find the **automation complexity** challenging, suggesting a need for a simpler workflow builder for ease of use. (1 reviews) - Complex Setup (1 reviews) - Users find **filtering issues** in Sendblue, indicating a need for enhancements in this area for better usability. (1 reviews) - Inadequate Reporting (1 reviews) - Users find the **lack of integrations** a limitation, hindering seamless connectivity with other tools and platforms. (1 reviews) ## Sendblue Reviews ### 1. Tiny bubbles, BIG Impact **Rating:** 5.0/5.0 stars **Reviewed by:** Robert A. | Communications Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Sendblue?** I’ll admit it: at first, the price made me blink a few times and quietly reconsider my life choices. But once you see what SendBlue can actually do, you quickly realize it’s an incredible value. This is not your basic SMS system. And with dedicated short codes often costing $1,000+ per month, SendBlue is an alternative that actually works. My company, Media Blanket, provides creative IT support and helps mission-driven teams turn messy technology into clear storytelling systems that move the work forward. I’m a big believer in owning your audience instead of endlessly trying to win back attention from platforms that change the rules every 11 minutes. Being able to communicate directly through blue bubbles is a game changer. And yes, we tested it with our green-bubble friends on Android too. It works there as well. Peace in our time. We needed a reliable, simple way for people to sign The Central Florida Pledge, a regional movement to treat others with dignity and respect … ESPECIALLY when we disagree. SendBlue worked beautifully. We connected it through Zapier to Salesforce, and the whole process was smooth, clean, and far more effective than what we had tried before. In the past, we experimented with QR codes that sent people to forms. It worked, technically. In the same way assembling IKEA furniture “works” if you enjoy questioning your character for 45 minutes. SendBlue is so much easier. This is not a tool for blasting current and potential customers with generic messages. If that’s what you’re looking for, this probably is not your tool. But if you want to make real connections with new contacts in a way that feels personal, immediate, and surprisingly powerful, SendBlue is hard to beat. I’m a huge fan. Oh, and the sales team is great too — actual helpful humans, not just a help center article wearing a trench coat. **What do you dislike about Sendblue?** Nothing. Truly, nothing. It has surpassed my expectations. **What problems is Sendblue solving and how is that benefiting you?** A frictionless way for Central Floridians to sign The Central Florida Pledge. An alternative to clumsy forms. ### 2. The easiest messaging API integration we've done with the most attributable results... Period. **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle H. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Sendblue?** We adopted Sendblue across our entire CRM messaging surface from outbound outreach, transactional notifications, two-way customer support, to group campaigns and the impact was visible within the first week. iMessage delivery (blue bubbles) materially lifted reply rates compared to the SMS-only providers we’d used before, and our customers respond faster and more naturally because the conversation looks like every other thread in their inbox. The API was the easiest integration of any messaging vendor we’ve worked with; we had production traffic flowing in hours instead of the two weeks we’d budgeted. Deliverability has been a standout as well and messages that used to get filtered by carriers on plain SMS routes actually land. Overall, the net effect is a tighter customer workflow, fewer dropped threads, faster resolution, and a noticeably shorter sales cycle on outbound. For a platform that touches every customer touchpoint we have, it’s been one of the highest-leverage tools we’ve added. **What do you dislike about Sendblue?** Honestly, nothing. We’ve been on the platform for about a month across multiple use cases and haven’t run into any real blockers worth complaining about. The API does what the docs say it does, deliverability holds up, and their team has been responsive whenever we’ve reached out with direct lines of communication via Slack. For now it’s a rare no issues tool in our stack. **What problems is Sendblue solving and how is that benefiting you?** Sendblue consolidated what used to be a fragmented messaging stack for us. Before adopting it, outbound CRM outreach, transactional notifications, two-way customer support, and group campaigns were each fighting their own battle with carrier filtering, deliverability, and an inconsistent customer experience across different SMS providers. With Sendblue, we can handle all four use cases through a single API, which has reduced a lot of integration overhead on our end and gives our customers one consistent thread they can reply to. ### 3. Will help you scale your agency **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Sendblue?** We’ve had a really strong experience using Sendblue. The biggest advantage for us was speed. We were able to get rolling immediately without waiting through the typical A2P SMS compliance approval process. For an agency that needs to launch quickly, that matters. Another huge benefit is the ability to provision numbers in almost any area code. Being able to match the local area code for our clients makes outreach feel much more personal and increases trust right away. Response rates have also been noticeably better compared to traditional SMS. iMessage simply performs stronger. On top of that, the ability to write in a more natural, conversational texting style makes messages feel human instead of robotic. That difference shows in engagement. Overall, it’s been a powerful channel for us and a strong addition to our communication stack. **What do you dislike about Sendblue?** If I had to point out one downside, it’s the price. It’s not the cheapest option on the market. That said, you get what you pay for. The pricing reflects the professionalism of the service and the speed at which you’re able to launch. For us, the ability to scale faster and generate better engagement more than justifies the investment. **What problems is Sendblue solving and how is that benefiting you?** Increasing response rate from leads ### 4. Great SMS API, Needs Web Interface Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Hudson L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Sendblue?** I like that Sendblue is simple and setting it up took just a day. I appreciate the API because it seems pretty standard and works really well. What also stands out for me is that it provides me with a business number, allowing me to programmatically send text messages and respond, as well as get transcripts from calls to pull into my CRM. **What do you dislike about Sendblue?** The web interface for Sendblue isn't very intuitive and seems like it works better in the context of an existing CRM. So I'd like to have some improvements there. **What problems is Sendblue solving and how is that benefiting you?** Sendblue gives me a business number to programmatically send text messages and respond. I can also get call transcripts and pull them into my CRM. ### 5. Sendblue: Natural Communication Enhancer with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Abrahan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Sendblue?** I like the fact that Sendblue has different features like FaceTime, emojis, and media. It makes interactions with customers more natural. Being able to send emojis, like a thumbs up, during a text message reply is really useful. For our call center, we use it to send media that explains what to expect during appointments, which is really helpful. The initial setup was pretty simple, you just have to upload the app on the CRM marketplace and sign in, which made it easy for us to integrate it with our CRM. **What do you dislike about Sendblue?** I think it would be good to have a dashboard where you have many options to create reports for internal use. **What problems is Sendblue solving and how is that benefiting you?** Sendblue enhances communication, increasing customer replies to texts and confirmations. ### 6. A Promising Start That Ultimately Wasn’t the Right Fit **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Sendblue?** My initial experience during the sales process was positive. The sales representative I worked with was professional, responsive, and knowledgeable about the product. Based on our early conversations, the service sounded like it would be a strong solution for my business needs. **What do you dislike about Sendblue?** After completing the required onboarding and beginning the setup process, I realized the platform was not aligned with what I had expected. The training revealed several key requirements and limitations that would have been helpful to understand before committing to a one-year agreement. For example, I learned that I would not be able to continue using my existing business phone number unless I ported it out, which was not something I wanted to do. The alternative phone numbers available were outside of my state, making them impractical for my local business operations. I also discovered that integrating the system with my CRM would require purchasing and installing additional third-party software, which had not been clearly communicated beforehand. Another challenge was that I was not given the opportunity to see a live demonstration of the platform prior to signing the contract. Having access to a demo would have helped me better understand both the technical setup and day-to-day functionality. When I later raised these concerns, I was told this information would typically be covered during a demo, but unfortunately I had never been offered one. Ultimately, I determined that the service was not a good fit for my business and requested a refund. Since I never fully implemented or used the platform, it was disappointing to learn that I am still contractually obligated to pay approximately $2,000 for the full term. While I understand the purpose of contracts, it would be beneficial to see more flexibility in cases where the service has not been used. I believe the company could improve the customer experience by providing greater transparency during the sales process and offering a trial or evaluation period. This would allow potential customers to test the platform and make a more informed decision before entering into a long-term commitment. **What problems is Sendblue solving and how is that benefiting you?** None at this time ### 7. Premium, Fast Implementation That Maximizes Leads and Ad Spend **Rating:** 5.0/5.0 stars **Reviewed by:** Blaine B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Sendblue?** The time to implementation is amazing, it feels premium and the team is very reliable. A necessity for any business who cares about getting the most out of their leads and ad spend. **What do you dislike about Sendblue?** There is nothing I don't like about sendblue. **What problems is Sendblue solving and how is that benefiting you?** It's solving response rate in my funnel, and it is crushing the expectations. ### 8. Game-Changer for Customer Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Tomás T. **Reviewed Date:** December 17, 2025 **What do you like best about Sendblue?** I like that Sendblue has a support team that's with you all the way and basically helps with everything you need, not only implementing the software, but also with best practices and more. The support team is super helpful because we were able to set everything up in days with their assistance. They checked our copywriting, hopped on calls when needed, ensured we had everything we needed to implement it, and helped us fix bugs in the workflows. **What do you dislike about Sendblue?** If anything, if I had to pinpoint something that could be better, maybe just facilitating the implementation when it comes to doing the automations. You have, like, an easier workflow builder, especially for who don't have a tech team. **What problems is Sendblue solving and how is that benefiting you?** Sendblue dramatically increases the number of people responding to our sequences, helping them consume our resources before each step in the sales funnel. It boosts our top-of-funnel metrics, getting more people to webinars and sales calls. ### 9. Effortless Automation and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Calvin K. **Reviewed Date:** December 03, 2025 **What do you like best about Sendblue?** I find Sendblue incredibly beneficial for its ease of use, making it simple for me and my team to navigate and respond efficiently. The user interface is intuitive, which allows multiple team members to utilize it effectively without any hassle. I particularly appreciate the automation features that Sendblue offers, as they have greatly improved our ability to set up nurturing campaigns quickly and respond swiftly to leads and inquiries. The support team has consistently provided great service, ensuring that any issues we encounter are resolved promptly and with care. The initial setup of Sendblue was straightforward and smooth, which made transitioning to it a pleasant experience. Additionally, the capability to integrate with iMessage has been a great advantage, fitting seamlessly with our existing systems for a win-win setup. Overall, I'm very happy with the experience, and I was so satisfied that I rated it a perfect 10 when asked about recommending it to others. **What do you dislike about Sendblue?** I don't have any major complaints about Sendblue. However, it would be beneficial to receive more frequent recommendations on areas for improvement or feedback on our automation processes. While I acknowledge that a lot of this responsibility is on us, additional insights from the platform would enhance our overall experience further. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to set up nurturing campaigns and automations, speeding up responses to leads and inquiries. It integrates well with iMessage and is easy for my team to use, significantly enhancing our communication. ### 10. Boosted Response Rates with Easy Messaging **Rating:** 4.0/5.0 stars **Reviewed by:** Ricky S. **Reviewed Date:** December 02, 2025 **What do you like best about Sendblue?** I like the ease of use that Sendblue provides, making it very straightforward to navigate and operate, which significantly aids in managing my sales team’s communication with prospects. The level of support is commendable, ensuring any issues are addressed promptly, adding efficiency to our workflow. Moreover, Sendblue's fast-paced functionality allows me to swiftly complete sales activities, saving both time and money, which is crucial for optimizing our operations. The ability to use blue iMessage significantly increases our response rates, making our communication more effective and helping drive more deals forward. This also helps to boost our business revenue as we can swiftly respond to communications and reach more prospects in a shorter amount of time, ultimately focusing more on revenue-generating activities. Switching from Aircall to Sendblue has improved our results due to its simplicity and effectiveness, confirming that our choice to transition was beneficial. Additionally, the initial setup process for Sendblue was very easy, further enhancing its appeal as a user-friendly solution for our needs. **What do you dislike about Sendblue?** I wish that the HubSpot integration worked a little bit better. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to combat low response rates from mass SMS tools by leveraging the blue iMessage, increasing responses. It streamlines my sales activities, saving time and money, and it helps drive deals forward and boosts revenue by allowing faster communication. ### 11. Smooth Onboarding, But Integration Frustrations **Rating:** 4.0/5.0 stars **Reviewed by:** Sam L. **Reviewed Date:** December 01, 2025 **What do you like best about Sendblue?** I love the exceptional onboarding process provided by Sendblue, which makes getting started incredibly easy and simple. The customer service managers are outstanding, ensuring a smooth transition and offering support that truly stands out. This ease of onboarding allows me to focus on building personal relationships with our app members through iMessages, which Sendblue notably facilitates. The platform enables me to initiate conversations from a position of familiarity and safety, which is crucial when engaging with a newer audience. I appreciate how Sendblue allows creating personal connections right off the bat, which has proven to be very helpful for our needs. **What do you dislike about Sendblue?** I don't love that Sendblue has to work through GoHighLevel, as GoHighLevel is challenging to work with. This creates a hurdle for my business and adds extra time to accomplish tasks. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to instantly start personal conversations with new members via iMessages, fostering familiarity and safety, which helps build relationships effectively. ### 12. Easy Integration, Boosts Client Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Peter A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Sendblue?** I like Sendblue because it's so easy to use and integrates well with the tools we already use, making it very easy without a steep learning curve. The initial setup was super easy and seamless. **What do you dislike about Sendblue?** I'd like it if I didn't have to use a Chrome extension. And if it's just integrated even more tightly with GHL's native controls instead of having to use the pop up or pop out. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to connect with clients, boosting their engagement and enrollment. ### 13. Seamless Integration with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Adam N. **Reviewed Date:** November 29, 2025 **What do you like best about Sendblue?** I’ve really appreciated how responsive the support team at Sendblue has been. Whenever I encounter a technical issue, they are quick to provide assistance. Additionally, I find that the software works very seamlessly and integrates well with my CRM, enhancing my productivity. The initial setup process was straightforward, which made it easy to get started. These aspects collectively improve my overall use of the platform and contribute positively to my workflow. **What do you dislike about Sendblue?** The iPhone app recently introduced by Sendblue lacks certain features that I consider important, such as proper support for group chats. While the app's existing functionality works fairly well, the absence of these features impacts my ability to utilize the app fully, particularly when it comes to managing iMessage group chats. Although I have been informed that these features are in development and will be available soon, their absence is currently a limitation. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to increase my show-up and response rates, making communications feel more personal. It integrates with my CRM seamlessly, enhancing engagement with prospective clients for prospecting, lead nurturing, and follow-ups. ### 14. Efficient Automation with Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Mike P. | Lead Automation Engineer **Reviewed Date:** November 26, 2025 **What do you like best about Sendblue?** I primarily use Sendblue for conversational texting and I find the automations incredibly beneficial. I really appreciate the powerful automation capabilities that allow me to reach clients instantly and streamline operations. The automation features are superb, especially when setting up custom workflows through integrations with Zapier or n8n. This flexibility in automation has significantly improved how my business functions. Furthermore, I find Sendblue's API capabilities to be excellent, which enhances the overall efficiency and connectivity with other tools. Additionally, the initial setup process with Sendblue was very straightforward, and their support team was incredibly helpful in getting us started, making the transition smooth and stress-free. **What do you dislike about Sendblue?** Sometimes, during conversations, the numbers switch unexpectedly, which can be disruptive. Additionally, I find the limitation on the number of messages that can be sent from one line to be restrictive. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue for instant client communication with automations and onboarding new hires via texting without TCR registration, making our processes smoother. ### 15. Effortless Communication Boost with Sendblue **Rating:** 5.0/5.0 stars **Reviewed by:** Josh R. **Reviewed Date:** November 25, 2025 **What do you like best about Sendblue?** I appreciate how Sendblue has significantly increased our client show-up rates through its effective automation features. The service is very simple to use, allowing for personal communication with our clients. The automations are easy to build, and the collaborative team at Sendblue was extremely helpful in assisting us with setting them up. Additionally, I found the initial setup process with Sendblue to be very straightforward and easy, allowing our operations team to get it up and running in just a few days. **What do you dislike about Sendblue?** I dont have much to add here, there have not been any major red flags. One of the limitation is that all our texts come from one line, which I understand given the way in which SendBlue works, and it just takes additional management, which is ok. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue for text engagement, boosting our show-up rates with effective automations. Its user-friendly service allows personal communication, especially to iPhone users, complemented by a supportive team for building automations. ### 16. Exceptionally Supportive and Easy to Integrate **Rating:** 5.0/5.0 stars **Reviewed by:** Justin D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Sendblue?** I really appreciate how Sendblue seamlessly integrates with GHL, which makes it incredibly convenient for my marketing agency operations. The out-of-the-box integration and straightforward onboarding process were super helpful, and they even guide you through it. I enjoy using their templates, which are easy to repurpose for responses and reminders, saving me time and effort. The customer support is phenomenal, as they respond almost within the day and often within the hour, ensuring that I receive guidance and support to monitor my numbers effectively. This strategic support allows me to continue forward confidently rather than feeling abandoned after sign-up, which is why I am loyal to Sendblue and keen to promote it to others. The support experience has been a big part of why I stick around because not many companies provide such proactive help. Their feature of answering questions in real-time instead of leaving me waiting days is invaluable, enabling me to move quickly and set up my systems efficiently. **What do you dislike about Sendblue?** The main issue I have with Sendblue is the limitation on sending messages. You can only send 50 messages a day to a new contact. While I understand these limitations might be in place to adhere to real-world restrictions and best practices related to iPhones or iMessages, it still feels restrictive. However, I acknowledge that these limitations might be necessary to maintain system integrity. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to enhance response rates for leads by standing out with SMS, avoiding spam issues, and getting higher engagement, which supports scaling my clients and my agency. ### 17. Boosts Lead Engagement and Team Support **Rating:** 5.0/5.0 stars **Reviewed by:** Landon M. | Founder and CEO **Reviewed Date:** November 24, 2025 **What do you like best about Sendblue?** I find Sendblue amazing because it allows me to send iMessages through my CRM effortlessly, which is a standout feature for me. This capability is not just functional but adds a personal touch to communication, making recipients feel as though a real person is reaching out to them. This significantly improves response rates, leads to more conversations, and ultimately contributes to an increased number of leads in the pipeline. The automation feature is incredibly useful as it sends out automated iMessages to new leads instantly, allowing me to engage with them directly. It's fascinating how seamlessly it integrates with my CRM, GoHighLevel. I also have to commend the Sendblue team; they feel more like partners committed to our success, going above and beyond in every aspect, from the demo and onboarding to assisting with setup and beyond. Their support eases the initial setup, especially since they even logged into my CRM to ensure everything was perfectly arranged, establishing templates needed and thus, exceeding my expectations. This level of service and the platform's capability to yield high response rates and more leads are invaluable. Given these positives, I would easily recommend Sendblue to others. **What do you dislike about Sendblue?** It doesn't really have anything to do with Sendblue. It's more on the CRM side of things. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to send iMessages via my CRM, making our outreach feel more personal and increasing response rates. This automation enhances lead engagement, simplifying communication and boosting our sales pipeline efficiency. ### 18. Responsive Support with Continuous Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Adam B. **Reviewed Date:** November 20, 2025 **What do you like best about Sendblue?** I appreciate how Sendblue provides a dedicated space for our sales team to manage leads, make calls, and grow our business effectively. I like that they keep improving the software as obstacles arise, showing a commitment to growth and customer satisfaction. Sendblue's responsiveness in fixing issues quickly is valuable to us, ensuring a seamless operation for our team. Additionally, the initial setup of Sendblue was very easy, making the transition smooth and hassle-free. I am impressed by their dedication to continually improving the platform based on customer feedback, which demonstrates they take their development seriously. These aspects of Sendblue significantly enhance our workflow and give us confidence in the stability and support of their service. **What do you dislike about Sendblue?** The software is new, and things break from time to time. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to provide a dedicated space for our sales team to manage leads, call leads, and expand our business. It keeps improving and fixes issues quickly, ensuring efficient lead management and business growth. ### 19. Rapid Setup and Response, Perfect for Coaches **Rating:** 5.0/5.0 stars **Reviewed by:** Michael D. **Reviewed Date:** November 18, 2025 **What do you like best about Sendblue?** I love Sendblue for its quick response times and the awesome Customer Success Management (CSM) team. Their prompt responses ensure that any issues or concerns are addressed in a timely manner, which is crucial for maintaining the efficiency and productivity of my coaching business. The CSM team specifically stands out as they have made API integrations super efficient, getting everything up and running smoothly even after initial hiccups. This has been a significant advantage, allowing me to focus more on my core business activities without getting bogged down by technical difficulties. Additionally, the initial setup of Sendblue was incredibly user-friendly, taking only about 30 minutes, which I appreciate as it minimizes downtime and allows for immediate utilization of their services. The fact that I do not need to integrate Sendblue with other tools speaks volumes about its comprehensive feature set and its ability to fulfill all my business needs on its own. Lastly, my willingness to highly recommend Sendblue to others, rating it a perfect 10, underscores my satisfaction with its overall performance. **What do you dislike about Sendblue?** NOTHING **What problems is Sendblue solving and how is that benefiting you?** Sendblue improves response rates with its quick support team and efficient API integrations, resolving former messaging limits. ### 20. Automation That Boosts Texting and Conversions Across the Funnel **Rating:** 5.0/5.0 stars **Reviewed by:** Bryce A. | VP of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Sendblue?** love how it helps automate texting and improve conversion rates across our funnel **What do you dislike about Sendblue?** the platform is still a bit buggy but the value is def there **What problems is Sendblue solving and how is that benefiting you?** automating follow ups for my SDRs to ensure proper nurture ### 21. Seamless Integration, Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Scott B. **Reviewed Date:** November 27, 2025 **What do you like best about Sendblue?** I deeply appreciate Sendblue for its seamless integration capabilities. This makes the transition and ongoing operation effortless, allowing me to smoothly run multiple sales teams online without any hiccups. The standout feature for me, however, is their exceptional customer support. The team is always ready and available whenever any assistance is needed. Their proactive engagement in providing updates and helping with implementation makes everything function so well, contributing significantly to the efficiency of my operations. The ease of setup was another highlight, making the initial adoption process extremely straightforward. Moreover, Sendblue has effectively resolved show rate issues, thereby enhancing engagement and conversion rates, which has led to a substantial increase in revenue and better interactions in every conversation, including follow-ups. **What do you dislike about Sendblue?** N/a **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to solve show rate issues, leading to more revenue, better engagement, and improved conversions across my sales teams. ### 22. Seamless Integration, Instant Client Connections **Rating:** 5.0/5.0 stars **Reviewed by:** Ben T. **Reviewed Date:** January 06, 2026 **What do you like best about Sendblue?** I like the ease and integration that Sendblue offers, allowing me to text from my phone or GoHighLevel or wherever I need. This makes it valuable for me because everything is about speed to lead, so the faster I'm able to respond to a client or customer, the better. Plus, the initial setup of Sendblue was extremely easy. **What do you dislike about Sendblue?** I don't like that Sendblue has just added integration and experiences inside of Go High Level to work with all of their automations natively. I'd love for Go High Level's AI to be able to respond through a Sendblue line. **What problems is Sendblue solving and how is that benefiting you?** Sendblue helps me achieve a higher response rate by integrating texting capabilities, making communication with clients faster and more efficient. ### 23. SendBlue - The Best Of The Best **Rating:** 5.0/5.0 stars **Reviewed by:** Chad W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Sendblue?** I like that Sendblue is reliable and consistent. Their run time and uptime are phenomenal. I've used them for probably three years now and only had one instance of downtime. Their results are impeccable, and their communication is great. The services just work, and they're consistent. They're also adding new features, which has helped my sales organization a ton. **What do you dislike about Sendblue?** Absolutely nothing. I wouldn't change a single thing. **What problems is Sendblue solving and how is that benefiting you?** Sendblue allows me to continue using SMS in my company after getting kicked off a 10DLC, restoring my SMS capabilities. It's been a huge help. ### 24. Effortless Lead Engagement with Sendblue **Rating:** 5.0/5.0 stars **Reviewed by:** Daavi G. **Reviewed Date:** November 20, 2025 **What do you like best about Sendblue?** I love using Sendblue for its incredible ease of use and effectiveness. It has significantly enhanced our communication with new leads and increased our response rate by at least four times. This improvement has also positively impacted our show rate. The platform makes texting new leads and confirming appointments straightforward and efficient, which is crucial for maintaining effective contact and engagement. Moreover, the onboarding process, though it initially took some time, was made smooth and supportive thanks to the helpful Sendblue team, who willingly participated in onboarding calls. This level of support further emphasizes the user-friendly nature of Sendblue, making it an invaluable tool for our operations. **What do you dislike about Sendblue?** NA **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to increase our lead response rate and appointment confirmations, enhancing our customer engagement with ease and efficiency, while also boosting our show rate significantly. ### 25. Personable Client Engagement with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Asher W. **Reviewed Date:** November 26, 2025 **What do you like best about Sendblue?** I love how Sendblue has significantly enhanced our capability to increase show rates and allows us to be more personable with clients. This personal touch has been vital for my business. I appreciate the excellent customer success support and the assistance from STACEY, which really help in guiding us through the full capabilities and power of the product. Without Stacey, the initial setup might have been very challenging, but with her guidance, it became manageable, showing the importance of capable customer support in adopting new tools. **What do you dislike about Sendblue?** I feel that the notifications via the app could be improved to allow me to see everything on the go. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue to increase show rates and enhance personal marketing, guided by its powerful capabilities with the support of STACEY. ### 26. Sendblue Supercharges Engagement with Personal iMessage Outreach **Rating:** 5.0/5.0 stars **Reviewed by:** Tài P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Sendblue?** Sendblue has significantly increased my pick-up rates for both VSL funnels and application funnels. The iMessage delivery gives my outreach a personal touch that SMS simply cannot match, which translates directly to higher engagement and more booked calls. **What do you dislike about Sendblue?** Honestly, I have no complaints. The platform delivers exactly what I need. **What problems is Sendblue solving and how is that benefiting you?** I've used other calling and SMS systems like Aloware, but none of them could reach my prospects through iMessage. Sendblue is the only solution that lets me land directly in my customers' iMessage inbox, which feels far more personal and trustworthy than standard SMS. This has been a game-changer for my response rates and overall funnel performance. ### 27. Facilitated Lead Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Callum M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Sendblue?** I appreciate that Sendblue ensures my messages are delivered as blue messages, which gives me confidence in their successful delivery. I use it for messaging my leads within my CRM, and it effectively increases the number of conversations generated and the frequency with which more calls show up. Additionally, I found the initial setup of Sendblue to be easy, making the onboarding process smooth and efficient. **What do you dislike about Sendblue?** I find the customer experience with Sendblue problematic, especially when it comes to cancellations. There have been communication issues which, while ultimately resolved, caused some frustration. **What problems is Sendblue solving and how is that benefiting you?** I use Sendblue for messaging my leads, generating more conversations, and ensuring more calls show up. ### 28. The Personal Touch Industry Disruptor for CRM Integration! **Rating:** 5.0/5.0 stars **Reviewed by:** Lance W. | Director of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Sendblue?** We love the authentic experience SendBlue delivers for iPhone users. It genuinely feels like you're communicating with a real person. The software is easy to set up, integrates seamlessly with our CRM (GHL), and the dashboard is both intuitive and informative. It gives us clear visibility into key metrics like response rates, which has been incredibly valuable. Working with the SendBlue team has been a great experience. Lily has been fantastic, and the developer support has been consistently responsive and helpful. We've even heard directly from the co-founder, which really shows their dedication to customer success. **What do you dislike about Sendblue?** Our main frustration with SendBlue isn't actually with the platform itself, but rather a limitation imposed by iMessage. The restriction of only being able to send 50 messages per phone line per day has made it difficult to fully utilize certain features we were hoping to implement, such as sending reminder texts to clients for upcoming events like webinars. **What problems is Sendblue solving and how is that benefiting you?** SendBlue solves a major pain point for iPhone users: the dreaded green text bubble when messaging non-iPhone devices. For businesses and sales reps, that green bubble often signals to recipients that the message is automated or impersonal. SendBlue eliminates that perception by maintaining the look and feel of a native iMessage conversation. As a result, we’ve seen a noticeable increase in our response rates and overall engagement. ### 29. Easy to Use iMessage Marketing with Reliable Delivery and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mateo M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Sendblue?** Sendblue is a solid iMessage marketing platform with straightforward setup and reliable delivery. The interface is clean, onboarding was easy, and support was responsive when we had questions. Overall, a good option for teams looking to test iMessage outreach. **What do you dislike about Sendblue?** Analytics have improved significantly since we started, thanks to Sendblue’s responsiveness to our feedback. **What problems is Sendblue solving and how is that benefiting you?** Sendblue significantly improved our SMS deliverability leading to higher engagement for our sales team. ### 30. Increases Response Rate **Rating:** 5.0/5.0 stars **Reviewed by:** N . **Reviewed Date:** December 27, 2025 **What do you like best about Sendblue?** I suppose Sendblue increases response rate pretty effectively, allowing me to get more contact out of the leads I've paid for or worked so hard for. Their services are very good. **What do you dislike about Sendblue?** The cost is pretty high. It was a little difficult to set up, requiring some tech savviness to set up automations and things in Go High Level. **What problems is Sendblue solving and how is that benefiting you?** Sendblue increases the response rate effectively, allowing more contact with leads through our CRM. ### 31. Outstanding Conversion Rates That Exceed Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett L. | Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Sendblue?** How well the software commands extremely good conversion rates. I've never seen a system be so **What do you dislike about Sendblue?** The cost is pretty brutal. However, I like the discounts you all give for multiple lines and the ones you give for a yearlong contract. **What problems is Sendblue solving and how is that benefiting you?** Converting high intent leads at a very high level. ### 32. Exceptional Service and Product **Rating:** 5.0/5.0 stars **Reviewed by:** Colum F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Sendblue?** Sendblue's customer service is some of the best in the industry. That paired with their outstanding product is definitely a difference maker for our business. **What do you dislike about Sendblue?** Haven't been able to find something that I don't enjoy about this platform! **What problems is Sendblue solving and how is that benefiting you?** Sendblue is creating a great channel for me to reach out to my customers and create the feeling of connection. Sending from a blue line has generated a huge increase in customer responses, which in turn has led to more conversions on our end. ### 33. Very useful product with a great customer support experience **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Sendblue?** I like my CSM Rayan who helped me build out great automations and set me up on Go High Level. The product has worked really well, but not perfect. However, after every error the team has quickly resolved the issue! We use it very often and have noticed a strong imporvement in appointment shows. **What do you dislike about Sendblue?** Its more expensive than I would like. Occasionally our automations get broken but thats not their fault. **What problems is Sendblue solving and how is that benefiting you?** Higher response rates, and pre call automations ### 34. Effortless, Personalized Communication at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Sendblue?** What i really like about Sendblue is how efficiently helps us manage communication at scale, while keeping messages personalized. It truly elevates client experience and allows us to connect in a more authentic way. **What do you dislike about Sendblue?** Nothing to dislike so far, I'm very satisfied with the service and how it supports our communications needs. **What problems is Sendblue solving and how is that benefiting you?** Sendblue has helped us build a more effective and meaningful process with our clients. it allows us to connect in a way that aligns with our values and communications goals, while also sharing resources and receiving excellent feedback to continuously improve. ### 35. THEE best imessage software for your CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Todd J. | Chief Technology Officer/Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Sendblue?** That we're able to use imessage from our CRM. It's so dope being able to text from my computer and have all of the available infrastructure from my CRM. Using automations to make sure we're following up properly. The other thing thats great is FULL RESOLUTION MEDIA... game changer! Also the integration allows you to use EFFECTS inside of imessage! Llike sending LOUD or confetti or Fireworks. And finally their support, Jack is the MAN! He's got all the answers and can help ASAP. **What do you dislike about Sendblue?** Integration is a little buggy sometimes. Sometimes the call back to our CRM doesn't bring some messages sent over. They have sent and customers/leads reply, but sometimes the messages we send won't sync back. It's rare but it does happen. **What problems is Sendblue solving and how is that benefiting you?** It's allowing us to reach our customers and overcome the BBB. (blue bubble bias). People respond to texts more readily when they send blue bubbles. I don't make the rules, that's just the world we live it. It immediately brings a higher level of trust. ### 36. The best thing since Landing Pages **Rating:** 5.0/5.0 stars **Reviewed by:** Christian M. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Sendblue?** SendBlue has replaced the need for standard landing pages and instead offers a personalize option for a conversation seemingly from a real person. Leads are able to opt in through a simple lead form and immediately get texts, videos, and audio messages that seem custom but are part of a sequence. This has helped us convert more leads into paid appointments faster. **What do you dislike about Sendblue?** Its a new software, so some features are not quite there but they are constantly adding more and more. **What problems is Sendblue solving and how is that benefiting you?** SendBlue adds credibility through blue messaging. It's allowed us to have more personal communication with our leads which helps show the value we provide immediately. ### 37. I love using SendBlue! **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha T. | Patient Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Sendblue?** Set up and onboarding was super easy with Jack and Alex! I always receive a quick response with any questions that come up and can easily communicate with them via slack, text, or email and always get a timely response. I've been loving using SendBlue, it's super easy to navigate between our multiple accounts. Jack is awesome with suggestions on getting our response rate up and giving us new ideas and tips too. **What do you dislike about Sendblue?** My only con is the quality of incoming images. Any images that I've sent out are amazing quality (I've tested this with my own iphone too) But images that our leads send to us aren't crisp. **What problems is Sendblue solving and how is that benefiting you?** Getting our response rate up! This is huge for our business and I can't imagine a business that wouldn't benefit from this! ### 38. An overnight increase in engagement! Worth every penny! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher H. | Sales Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Sendblue?** I love that I can send videos and voice memos directly to our leads. Our response rates 3X overnight. Our lead engagement is on a completely different level. The entire team has been excellent to work with. The on boarding process was simple, and we were up and running very quickly. I use this every day to engage with our leads. Integrating this into HubSpot was seamless. **What do you dislike about Sendblue?** This system is not a robust dialer, and it doesn't claim to be. It is not a replacement for our dialing system, however what it does it does extremely well. It's hard to dislike anything about it. **What problems is Sendblue solving and how is that benefiting you?** Sendblue increases our SMS response rates. More calls are showing onto our closers calendars, and our engagement with our prospects is on a completely different level. ### 39. Excellent Product, Great Support (Extremely Responsive). An absolute pleasure to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Shekhar D. | Data Scientist - Consultant, Omnia AI, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Sendblue?** Sendblue is a great product which solves a lot of outbound problems, and the team and support is stellar, they are able to answer all questions, and are extremely prompt at solving any issues. Product has been easy to use, and integrate with GHL and our stack. We use it everyday for our customer relations, and are working on AI integrations. **What do you dislike about Sendblue?** Its a thing of its own, so it requires double checking, and an extra interface for settings and config, but its very straightforward, so the time investment hasn't been that much. **What problems is Sendblue solving and how is that benefiting you?** Sendblue helps us do outbound and inbound messaging with bluetext, and with AI, which is huge for us. ### 40. Made our manual lead outreach automated with a 60%+ response rate **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Sendblue?** Love the ability to communicate like a human would in an automated fashion and then handle the rest manually when someone engages. Green bubbles suck. **What do you dislike about Sendblue?** Overall the platform is great but the areas for improvement would be around CRM, integrations, filtering. **What problems is Sendblue solving and how is that benefiting you?** Lead outreach ### 41. The Best iMessage Marketing Platform – Nothing Else Comes Close **Rating:** 5.0/5.0 stars **Reviewed by:** Yash D. | Chief Executive Officer & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2025 **What do you like best about Sendblue?** As the founder of FanBasis.com, a platform that helps creators and businesses sell digital products and services, I’ve used Sendblue extensively and referred dozens of clients. Every single one has seen an immediate boost in engagement, with response rates increasing by 20% within the first week. No other platform in the space has the same level of features or delivers these kinds of results. The platform is incredibly intuitive, making it easy to launch and automate iMessage campaigns that feel personal and drive real engagement. Deliverability is outstanding, ensuring messages actually get seen, and automation tools allow for seamless customer interactions at scale. The pricing structure is fair and scalable, and the customer support team is always helpful and responsive. If you’re serious about leveraging iMessage for marketing, Sendblue is the only platform that truly delivers. I highly recommend it. **What do you dislike about Sendblue?** There is not bad experience I’ve had. The set up process without customer support can be tricky but their support is phenomenal! **What problems is Sendblue solving and how is that benefiting you?** It completely fixed my response rate and no show rate ### 42. You're sleeping if you're not using Sendblue (3x response rate increase) **Rating:** 5.0/5.0 stars **Reviewed by:** Braeden B. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Sendblue?** I increased my response rate from 20% to 60% overnight in my setting process after implementing Sendblue. That's what I like about it lol. Literally 3xd my sales process output overnight. The team and support is also great. Simple UI and integrations, nice analytics. **What do you dislike about Sendblue?** It is a little bit pricey, and I would also love a power dialer feature for older lead lists. Other than that, nothing bad to say about it. **What problems is Sendblue solving and how is that benefiting you?** It increased my response rate which led to more booked calls and sales. ### 43. Highly recommend Sendblues product & Team ! **Rating:** 5.0/5.0 stars **Reviewed by:** Inaki U. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Sendblue?** We've had an amazing experience with Sendinblue. Sam has been great, and Jack Tsaur has been *especially* awesome to work with—his help with automation has been a game changer. Unlike so many SaaS companies that disappear after you sign up, the Sendinblue team actually delivers real support. They’ve gone above and beyond—even doing things that aren’t necessarily in their scope of work. Super rare these days. Huge thanks to the team! **What do you dislike about Sendblue?** Theres a level of necessary experience needed working with webflows if you want to do it yourself, luckily the team has helped us through all of this. **What problems is Sendblue solving and how is that benefiting you?** Fostering leads to demos, confirming demos to calls. ### 44. Excellent for our inbound lead followup **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy B. | Sr. Director of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Sendblue?** SendBlue lets you send blue iMessage text to text recipients. It's the perfect tool for our inbound lead follow-up process. Their support team is excellent as well. **What do you dislike about Sendblue?** Nothing to dislike. It's a little pricey but well worth it. **What problems is Sendblue solving and how is that benefiting you?** Helping us perform mass outbound follow-up texts to inbound Textla signups at scale and with blue bubbles - increasing conversion rates and response rates. ### 45. These guys really care **Rating:** 5.0/5.0 stars **Reviewed by:** Rohail S. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Sendblue?** Honestly Customer Service is the best part of being with Sendblue Jack Tsaur literally wants nothing more then to make sure I’m successful with Send Blue. He’s quick to respond and always helpful. If he’s tied up I could hit up Alex Rosario and he’d help or connect me with someone who can. Thanks again! **What do you dislike about Sendblue?** Not many downsides there are maybe some restrictions out of their control but it’s the best you’ll get for what’s available and allowed. Lots of regulations in this space. **What problems is Sendblue solving and how is that benefiting you?** Increase response rate ### 46. Outperforms the competition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Sendblue?** Sendblue has provided a comprehensive solution for all of our outbound sales processing. Utilizing their platform we have been able to remove third party dependancies, and seen significant stability improvements, and optimized our workflows. **What do you dislike about Sendblue?** Our cost has increased from some competitors however, this was offset by significant performance improvements. Optimal performance does come with an overhead to be considered. **What problems is Sendblue solving and how is that benefiting you?** Our workflow has two critical components. First, Sendblue provides a high performing stable solution to send outbound iMessages to qualified recipients. We've largely automated this entire process and seen incredible results. Second, Sendblue provides a solution to perform outbound calling from the associated lines used for messaging. In this case the end user has a seemless experience chatting with a mobile number we remotely access, organizing a time to speak, and calling from that same mobile number. ### 47. Game Changer for my Service Based Business **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Sendblue?** I used an alternative to Sendblue for about a year with about 50 conversations happening with customers on a daily basis with automated follow up. I can honestly say that the implementation of thus versus using an alternative with opt out language and via SMS has been a game changer for converting leads in my business. You can tell how much more comfortable the customers are. **What do you dislike about Sendblue?** I haven’t really incurred any downsides. If a bug comes up the team is super responsive. **What problems is Sendblue solving and how is that benefiting you?** It increases response rate coupled with great automated follow up to increase conversion of leads to customers. ### 48. SendBlue is AMAZING!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Sendblue?** SendBlue is INCREDIBLE! We now have 60% TEXT BACKS!!!! THAT IS INSANE!!! We went from 20% response rate to 60% response rate with SENDBLUE ALONE!!!!! Hats off to the team for helping me with all of the integration!!!! If you ever have doubts call me I will vouch for SendBlue! **What do you dislike about Sendblue?** I don’t dislike ANYTHING! SendBlue is the best software since sliced bread. **What problems is Sendblue solving and how is that benefiting you?** My response rate was super slow at 20% and now IT IS AT AN ASTOUNDING 60%!!!! That has increased my clients show rate my clients response rate my revenue everything ### 49. By Far The BEST Messaging platform if you sell products online **Rating:** 5.0/5.0 stars **Reviewed by:** Taijaun R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Sendblue?** I love how quick and easy it is to get an account setup, but not just that - how we have increased our reply back rate to over 80% **What do you dislike about Sendblue?** No downsides that I've encountered as of yet. **What problems is Sendblue solving and how is that benefiting you?** It is solving the problem of leads not responding because they feel like they are talking to an automated responder and/or a VA ### 50. Dope product. Best messaging platform for scaling your business! **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Sendblue?** This is by far the best text messaging platform I have ever used. It has helped me grow my business incredibly due to the high response rate when reaching it to potential leads. Perfect product for warm and hot leads! **What do you dislike about Sendblue?** No downsides yet. Team is always on go ready to help out! **What problems is Sendblue solving and how is that benefiting you?** Response rate. - [View Sendblue pricing details and edition comparison](https://www.g2.com/products/sendblue/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+09%3A03%3A18+-0500&secure%5Bsession_id%5D=eeafd369-6395-4eb2-b1cd-7eefe27c42cb&secure%5Btoken%5D=5ebeca11b83cb8f5f31858379428f501bb3ac30252c4e8b7f17eb4c474789710&format=llm_user) ## Sendblue Integrations - [Attio](https://www.g2.com/products/attio/reviews) - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) ## Sendblue Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles ## Top Sendblue Alternatives - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,368 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,941 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,589 reviews)