# Send2Press Reviews **Vendor:** NEOTROPE **Category:** [Press Release Distribution Software](https://www.g2.com/categories/press-release-distribution) **Average Rating:** 4.5/5.0 **Total Reviews:** 16 ## About Send2Press Send2Press Newswire, a service of Neotrope, offers targeted Direct-to-Editors™ News and press release distribution in the U.S., international syndication online, social media targeting and professional press release writing. Send2Press® was launched in 1997 as a spin-off of Neotrope's corporate PR services, offered since 1983. Neotrope® is an Inc 5000 listed company (2009), memberGS1, and has 25+ year A+ rating with BBB. Send2Press offers personalized customer service managed by accredited PR and editorial staff. We do NOT offer software or self-serve blog posting services or news spam. Plans start at $89 with no monthly or annual membership fees. :-) ## Send2Press Reviews ### 1. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Send2Press?** I love being able to work directly with the owner of the company who is extremely responsive and helpful in getting my press releases out to a wide distribution list. **What do you dislike about Send2Press?** There was absolutely nothing to dislike. **What problems is Send2Press solving and how is that benefiting you?** Send2Press makes it easy to send out press releases to specific distribution lists and via email. This is a quick way to get a release out to a wide distribution list. ### 2. Send2Press is the best press release service **Rating:** 5.0/5.0 stars **Reviewed by:** John T. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Send2Press?** Send2Press is the best press release distribution service hands down, and I've tried them all. There are many reasons, but the chief one is that owner Chris Simmons is a hands-on executive who attends to every detail that leads to a successful release. Having been in the business for decades, he knows all the big and little things (there are a lot of them) that lead to your release getting submitted to, and picked up by, the right people. It's that personal touch that makes the difference. If you truly value your business, it's worth your time to partner with someone who knows how to get your message out the right way. Send2Press is the state of the art. **What do you dislike about Send2Press?** Nothing. They are the cutting edge in the press release field. **What problems is Send2Press solving and how is that benefiting you?** They help us tell the world about the beneficial aspects of AI. ### 3. Send2Press stomps the competition in the industry of newswire service providers! **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly L. | Communications Consultant **Reviewed Date:** January 18, 2022 **What do you like best about Send2Press?** Send2Press is the BEST newswire service I've ever used. Their services are client-driven and affordable. They KNOW what they are doing in every aspect. I'm so glad that I switched to using their services. The difference in their level of service and quality results is beyond comparison with their competitors. **What do you dislike about Send2Press?** As of yet, I have not experienced any downside in using Send2Press services. **What problems is Send2Press solving and how is that benefiting you?** Send2Press provides excellent personal assistance and expertise that's especially helpful for small nonprofits. Their reports are detailed yet easy to understand and have proved beneficial to my work as a communications consultant in the nonprofit sector. ### 4. Absolutely LOVE this service! **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica S. | Owner/Sole Content Provider, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2021 **What do you like best about Send2Press?** I am so happy with how Chris at Send2Press helped me with my press release for my children's book Adventure Zone about pediatric therapies. He answered emails promptly and offered kind, knowledgeable advice for improvements. I will always use this service when I launch a new book! **What do you dislike about Send2Press?** There is no part of Send2Press' service that I disliked. **Recommendations to others considering Send2Press:** Be prepared and review the press release requirements before your submission. **What problems is Send2Press solving and how is that benefiting you?** I was able to get a nationwide press announcement about my new children's book! It was amazing and really helped the book gain traction. ### 5. Great Customer Service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Send2Press?** I just published my book, and after long research, I selected send2press. I like the company's expertise, the fact that it supports smaller businesses, and the company story too. I always felt very supported and guided during the whole process. I am very grateful to Send2Press, and I was pleased with the results. **What do you dislike about Send2Press?** I don't have anything I didn't like life from this company. On the contrary, Chris didn't hesitate to go the extra mile in support. **What problems is Send2Press solving and how is that benefiting you?** None. My book was able to have great media reach. ### 6. Horrible Customer Service, The Good Pricing Is Not Worth It **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2021 **What do you like best about Send2Press?** Pricing, and the guy responded quickly. Basically, before they had to work, it went fine. **What do you dislike about Send2Press?** The customer service is unprofessional, lazy, and rude. First, he was basically trying to get me to feel sorry for him because he was supposedly covering for other people and talking about needing coffee and such. (Not the end of the world, but an off-putting way to start a business relationship.) I let the guy know right off the bat that it was my first press release. He sent me a link and told me I needed to read the requirements and resubmit. The first item that he listed for correction was needing a headline, which my submission VERY clearly had right at the top, in bold. Despite asking multiple times, I was never given clarification regarding this request. He would just copy/paste from their FAQ page, and all requirements mentioned there were met. He also stated that my quotes needed to be in the body of the release. They were at the top of the body, so I asked for clarification explaining that I've written articles and such, and basically anything not the headline was the body, so asking if I was missing something. He sent me a long email about how other writing wasn't relevant (I never said it was, just explained my confusion), and again just copied/pasted from his site, which still wasn't clear why the quotes couldn't be featured. Apparently, he wanted them mixed into the body, which I was only able to figure out by scrolling through examples on their site (a ridiculous waste of time). Every email was smart-assed. Every email was "just read the site", despite me asking for clarification on what I found there. By the way, he could have just offered to upgrade me, make more money, and write the darn thing, and I would have done it (they offer that service), but he never did! Not once! We went back and forth and he ignored half of my questions, and just copy/pasted the rest of the time. Despite me telling him I was reading the site, he accused me several times of just "not being willing to look at the site", which I did several times (while trying to do 50 other things). When I called him out on being rude (never being rude or insulting myself), and gave him an opportunity to apologize and keep my business, he sent back a snooty "sorry our service didn't work out for you" email (one of those, I'm pretending to be nice while being a total jerk things) and refunded me. So I guess making money just isn't important to him. To save this situation, all he had to do was send this the FIRST time: It seems like you're really swamped, and I know this is all new to you. How about I upgrade you and handle these changes myself? WIN-WIN! He would have made more money and had a repeat customer! Instead, rudeness and laziness. I would never recommend doing business with this company. They have no idea how to handle clients, or grow their profit! **What problems is Send2Press solving and how is that benefiting you?** No benefits. They don't like working and are rude. ### 7. Honest practices and service that goes above and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Jeri Y. | Founder, Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Send2Press?** I choose Send2Press over other services because of their integrity, personalized service and problem solving. It feels good to do business with a company that values your business, and that's what I get with Send2Press. That means—they solve problems, take the time to explain things, and conduct themselves in an honest fashion. If there's every an issue with my orders, I get contacted right away. And one time I overpaid and guess what? Chris told me, issued a credit and reminded me to use it with my next order. These guys take their jobs seriously. They're not just pushing press releases out into the ethers. They care about getting you the kind of coverage you're seeking. **What do you dislike about Send2Press?** Hmm. Can't think of anything. I'm totally happy with the service. **What problems is Send2Press solving and how is that benefiting you?** Send2Press provides me with varied press release distribution at a reasonable price — I've gotten great coverage and my clients are happy. **Official Response from Christopher Laird Simmons:** > Wow. That made our day over here! Thank you for those wonderfully kind comments about Send2Press! -- Christopher Simmons, CEO/Send2Press :-) ### 8. Learning while promoting with Chris and Send2Press **Rating:** 5.0/5.0 stars **Reviewed by:** Loren W. | Senior Brand Strategist, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2019 **What do you like best about Send2Press?** It is learning how a release works beyond just putting one out. Every release allows me to be smarter and have a greater understanding of media distribution. **What do you dislike about Send2Press?** Nothing. I have run releases through Chris and Send2Press for 15 years and I have never had an issue, problem or complaint, ever. And I am a complainer! **Recommendations to others considering Send2Press:** Your message has to come out but also has to stay out there. This is the right way to message for the immediate and long term results. **What problems is Send2Press solving and how is that benefiting you?** The endurance optimization of the releases go well beyond the release day. You can easily post a release on the Internet and send to media pros, but with Send2Press, these releases show up and stay up in the searches. Also in making clear statements and quotes in these releases, they optimize online and show a greater authority with dates and times to share who said it and who said it first. Stop going after the whole, I said this at this time and look, I was right.... switch that out for having a release where it is proven you said it and when you said it! This is a key benefit among many others! ### 9. Send2Press is the Best, Most Cost Effective Wire Service I Have Ever Used **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | President, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Send2Press?** We literally like everything about Send2Press. From ease of uploading press releases, to the accessibility of their customer support, their contacts with editors within our specific industry, their ability to reach the Social Media, impressive SEO nurturing, ample word release length, to reporting --- we are huge fans of Send2Press and very loyal as a result. **What do you dislike about Send2Press?** There isn’t anything whatsoever that we dislike about Send2Press. **Recommendations to others considering Send2Press:** USE THEM. They are the BEST! Period. **What problems is Send2Press solving and how is that benefiting you?** We have a need to get our clients as much coverage as possible, for obvious reasons. Send2Press significantly extends the reach that we have with the editors in our industry. They are a critical part of our public relations service offering. It augments what we are unable to do on our own and delivers immense value for our clients, who are very happy with Send2Press. **Official Response from Christopher Laird Simmons:** > THANK YOU for the very kind words and the decade of working together to create earned media opportunities and outreach for your valued clients. We always try to go above and beyond, but that is a partnership, not a one-way street in the PR business. Very glad to be of service! :-) ### 10. Send2Press Makes DepthPR a Better Strategic Client Services Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2019 **What do you like best about Send2Press?** Send2Press makes Depth Public Relations and its clients look their best. **What do you dislike about Send2Press?** Having to share S2P expertise and services with others who may not value them as highly as we do **Recommendations to others considering Send2Press:** Quality is integral to credibility so if you are willing to distribute a slapdash piece of mediocrity then you must not care that much about your reputation. Send2Press will not only try to protect your reputation by getting it right, but it protects its own reputation on behalf of all its other clients, who do care. **What problems is Send2Press solving and how is that benefiting you?** Quality control is a challenge in high volume news release environment, but having access to Send2Press expertise is like having an expert QC department to catch errors, maximize impact, avoid mediocrity and delight our clients. I will never tire of telling the world that Send2Press has helped me build DepthPR and its reputation ### 11. Send2Press Has Meant So Much to Our Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Dan B. | Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2019 **What do you like best about Send2Press?** The service. Whenever we submit a project, Chris responds to us within minutes to let us know that he's on it. We receive advice and suggestions on how to optimize our press releases and we know we can always count on Send2Press to help us meet deadlines, even on very short notice. **What do you dislike about Send2Press?** Nothing! Send2Press has been invaluable to our small non-profit **Recommendations to others considering Send2Press:** Send2Press is an outstanding service. I'd recommend it to everyone! **What problems is Send2Press solving and how is that benefiting you?** Send2Press allows us to promote food drives and fundraising events in markets outside of our own. As a non-profit organization, we don't have a very large budget. Send2Press has provided us with the ability to reach people that we simply would not have been able to otherwise. **Official Response from Christopher Laird Simmons:** > Wow! Thank you for that really nice review! :-) We've tried hard to support worthy causes since we spun off Send2Press from our corp. PR business 20 years ago. As it's my company, I do try to personally oversee every project like we're a wedding cake maker and not a burger flipper; thanks for noticing and appreciating the extra efforts we go to, regardless of cost. -- Christopher Simmons, CEO Neotrope, co-founder Send2Press. :-) ### 12. It is very helpful and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2019 **What do you like best about Send2Press?** Uploading press releases is very easy thanks to Send2Press, the publications have a great impact on social media. **What do you dislike about Send2Press?** The price is quite high, so it may be difficult for a small company to afford, however, I couldn't say anything bad about Send2Press. Whenever you have any questions or problems, their excellent customer service is there to help you. They are fantastic, and this is very helpful in a company. **Recommendations to others considering Send2Press:** Do it! Using Send2Press is the best option, it saves a lot of time and your clients will be more than satisfied to see the impact that the publications, press releases have... The customer service guys are fantastic and will help you with any questions you have. **What problems is Send2Press solving and how is that benefiting you?** By using Send2Press, you save yourself from having to rely on a team dedicated exclusively to public relations for our clients/advertising, which translates into greater work efficiency and much more time to carry out our tasks. ### 13. Great product, great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny M. | Marketing & Communications Specialist, Public Relations and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Send2Press?** Send2Press offers a great product and even better service. We use them for all our press releases and have never had an issue getting something out on time. S2P does everything we need and more, as they have caught a typo or two. They don't just post what you send them, they have your back to make sure it's all good. **What do you dislike about Send2Press?** I have absolutely no complaints about Send2Press. **What problems is Send2Press solving and how is that benefiting you?** By using Send2Press, we are able to disseminate our press releases quicker and to a broader audience than we could on our own for the same cost and benefit. S2P has an extensive network that has led to an increase in our clients' SEO. ### 14. Send2Press - A customer's opinion **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2019 **What do you like best about Send2Press?** It is simple to use, and I like the latest updates which make our work easier to do. **What do you dislike about Send2Press?** It is a bit expensive and also not much known in the circles. It needs to be promoted. **Recommendations to others considering Send2Press:** It is one of the best products which makes our work simple to do. **What problems is Send2Press solving and how is that benefiting you?** We use it to record the statements made by the clients periodically after every release of their specific products and send them to the team so that they understand what the client's requirements are. ### 15. Could be something great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2018 **What do you like best about Send2Press?** using this resource because of the pricing it seems to be competitive comparatively with other services on the market that offers the same features and benefits. **What do you dislike about Send2Press?** The customer service was extremely subpar. The representative was completely unprofessional and not helpful in its very first reply to my organization **Recommendations to others considering Send2Press:** This could be a great product as long as they work on their customer service. The service they provided to my company is what made us no longer use their product. I **What problems is Send2Press solving and how is that benefiting you?** Send2Press has provided and delivers better results, and had appeared to be very cost effective to our facility. The customer service drove us away though **Official Response from Christopher Laird Simmons:** > Hello. Since the person doing the review was paid to write the review via gift card, it should be taken with 'grain of salt' as to validity. With 20+ years of 5-star reviews for Send2Press' stellar customer support (check the Neotrope/Send2Press BBB page and Google!), we never treat customers rudely unless they do so first. We go out of our way to provide free suggestions for improving news copy, fix photo/logo problems, and we build a custom social sharing campaign for every client. We are taken aback by the 'rude' comment, as we have no other reviews on the entire web in 20 years stating that; in fact, entirely the opposite. ### 16. Review of Send2Press which helps in targeted press publication **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2018 **What do you like best about Send2Press?** Used for personalized online press releases at targeted media outlets **What do you dislike about Send2Press?** I feel its relatively expensive and less advertised. **Recommendations to others considering Send2Press:** Make it less expensive and advertise it more **What problems is Send2Press solving and how is that benefiting you?** I acquire Chemicals and Plastics News from Send2Press Newswire, there's also newswire related to Eductaion and schools which is helpful for us **Official Response from Christopher Laird Simmons:** > Hello. Kind of surprised by this review since we offer plans starting at $89, so not sure why we would ever be considered "expensive." We also advertise on Google, Bing, Facebook, Twitter, and were in Entrepreneur for 20 years. Send2Press.com has been online for 20 years (verifiable via archive.org), and has a stellar reputation for affordable pricing with a range of both budget and premium plans, including discounts for charities and quantity discounts for agencies and regular clients. Actually visiting our website it's very clear we offer affordable plans for every budget, while still providing great reach and visibility online and to traditional media and social. Thank you for sharing your concern. ## Send2Press Discussions - [What is Send2Press used for?](https://www.g2.com/discussions/what-is-send2press-used-for) - [View Send2Press pricing details and edition comparison](https://www.g2.com/products/send2press/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A26%3A27+-0500&secure%5Bsession_id%5D=9f336daa-22af-4dcc-b900-f6837411123f&secure%5Btoken%5D=2b66d9db4c03a15985c466a9a1b0ce882f9866ebb7e8ebfcec822941b216b9b7&format=llm_user) ## Send2Press Features **Content Creation** - Press Release Creation - Multimedia - Newsrooms - SEO **Agentic AI - Press Release Distribution** - Natural Language Interaction - Proactive Assistance **Content Distribution** - Distribution - Contact List - Social Sharing - Analytics ## Top Send2Press Alternatives - [PR Newswire](https://www.g2.com/products/pr-newswire/reviews) - 3.9/5.0 (757 reviews) - [Newswire](https://www.g2.com/products/newswire/reviews) - 4.4/5.0 (697 reviews) - [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews) - 4.1/5.0 (391 reviews)