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Send2Press

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4.5 out of 5 stars

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Send2Press Reviews & Product Details

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Send2Press Reviews (16)

Reviews

Send2Press Reviews (16)

4.5
16 reviews

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Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Great service!"
What do you like best about Send2Press?

I love being able to work directly with the owner of the company who is extremely responsive and helpful in getting my press releases out to a wide distribution list. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

There was absolutely nothing to dislike. Review collected by and hosted on G2.com.

John T.
JT
Marketing Specialist
Small-Business (50 or fewer emp.)
"Send2Press is the best press release service"
What do you like best about Send2Press?

Send2Press is the best press release distribution service hands down, and I've tried them all.

There are many reasons, but the chief one is that owner Chris Simmons is a hands-on executive

who attends to every detail that leads to a successful release. Having been in the business for decades, he knows all the big and little things (there are a lot of them) that lead to your release getting submitted to, and picked up by, the right people. It's that personal touch that makes the difference.

If you truly value your business, it's worth your time to partner with someone who knows how to get your message out the right way. Send2Press is the state of the art. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

Nothing. They are the cutting edge in the press release field. Review collected by and hosted on G2.com.

Kimberly L.
KL
Communications Consultant
"Send2Press stomps the competition in the industry of newswire service providers!"
What do you like best about Send2Press?

Send2Press is the BEST newswire service I've ever used. Their services are client-driven and affordable. They KNOW what they are doing in every aspect. I'm so glad that I switched to using their services. The difference in their level of service and quality results is beyond comparison with their competitors. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

As of yet, I have not experienced any downside in using Send2Press services. Review collected by and hosted on G2.com.

Veronica S.
VS
Owner/Sole Content Provider
Small-Business (50 or fewer emp.)
"Absolutely LOVE this service!"
What do you like best about Send2Press?

I am so happy with how Chris at Send2Press helped me with my press release for my children's book Adventure Zone about pediatric therapies. He answered emails promptly and offered kind, knowledgeable advice for improvements. I will always use this service when I launch a new book! Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

There is no part of Send2Press' service that I disliked. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Small-Business (50 or fewer emp.)
"Great Customer Service and support"
What do you like best about Send2Press?

I just published my book, and after long research, I selected send2press. I like the company's expertise, the fact that it supports smaller businesses, and the company story too. I always felt very supported and guided during the whole process. I am very grateful to Send2Press, and I was pleased with the results. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

I don't have anything I didn't like life from this company. On the contrary, Chris didn't hesitate to go the extra mile in support. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Horrible Customer Service, The Good Pricing Is Not Worth It"
What do you like best about Send2Press?

Pricing, and the guy responded quickly. Basically, before they had to work, it went fine. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

The customer service is unprofessional, lazy, and rude.

First, he was basically trying to get me to feel sorry for him because he was supposedly covering for other people and talking about needing coffee and such. (Not the end of the world, but an off-putting way to start a business relationship.)

I let the guy know right off the bat that it was my first press release.

He sent me a link and told me I needed to read the requirements and resubmit. The first item that he listed for correction was needing a headline, which my submission VERY clearly had right at the top, in bold. Despite asking multiple times, I was never given clarification regarding this request. He would just copy/paste from their FAQ page, and all requirements mentioned there were met.

He also stated that my quotes needed to be in the body of the release. They were at the top of the body, so I asked for clarification explaining that I've written articles and such, and basically anything not the headline was the body, so asking if I was missing something. He sent me a long email about how other writing wasn't relevant (I never said it was, just explained my confusion), and again just copied/pasted from his site, which still wasn't clear why the quotes couldn't be featured. Apparently, he wanted them mixed into the body, which I was only able to figure out by scrolling through examples on their site (a ridiculous waste of time).

Every email was smart-assed. Every email was "just read the site", despite me asking for clarification on what I found there.

By the way, he could have just offered to upgrade me, make more money, and write the darn thing, and I would have done it (they offer that service), but he never did! Not once!

We went back and forth and he ignored half of my questions, and just copy/pasted the rest of the time.

Despite me telling him I was reading the site, he accused me several times of just "not being willing to look at the site", which I did several times (while trying to do 50 other things).

When I called him out on being rude (never being rude or insulting myself), and gave him an opportunity to apologize and keep my business, he sent back a snooty "sorry our service didn't work out for you" email (one of those, I'm pretending to be nice while being a total jerk things) and refunded me. So I guess making money just isn't important to him.

To save this situation, all he had to do was send this the FIRST time:

It seems like you're really swamped, and I know this is all new to you. How about I upgrade you and handle these changes myself?

WIN-WIN! He would have made more money and had a repeat customer!

Instead, rudeness and laziness.

I would never recommend doing business with this company. They have no idea how to handle clients, or grow their profit! Review collected by and hosted on G2.com.

Jeri Y.
JY
Founder
Banking
Small-Business (50 or fewer emp.)
"Honest practices and service that goes above and beyond"
What do you like best about Send2Press?

I choose Send2Press over other services because of their integrity, personalized service and problem solving. It feels good to do business with a company that values your business, and that's what I get with Send2Press. That means—they solve problems, take the time to explain things, and conduct themselves in an honest fashion. If there's every an issue with my orders, I get contacted right away. And one time I overpaid and guess what? Chris told me, issued a credit and reminded me to use it with my next order. These guys take their jobs seriously. They're not just pushing press releases out into the ethers. They care about getting you the kind of coverage you're seeking. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

Hmm. Can't think of anything. I'm totally happy with the service. Review collected by and hosted on G2.com.

Response from Christopher Laird Simmons of Send2Press

Wow. That made our day over here! Thank you for those wonderfully kind comments about Send2Press! -- Christopher Simmons, CEO/Send2Press :-)

Loren W.
LW
Senior Brand Strategist
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Learning while promoting with Chris and Send2Press"
What do you like best about Send2Press?

It is learning how a release works beyond just putting one out. Every release allows me to be smarter and have a greater understanding of media distribution. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

Nothing. I have run releases through Chris and Send2Press for 15 years and I have never had an issue, problem or complaint, ever. And I am a complainer! Review collected by and hosted on G2.com.

Joe B.
JB
President
Financial Services
Small-Business (50 or fewer emp.)
"Send2Press is the Best, Most Cost Effective Wire Service I Have Ever Used"
What do you like best about Send2Press?

We literally like everything about Send2Press. From ease of uploading press releases, to the accessibility of their customer support, their contacts with editors within our specific industry, their ability to reach the Social Media, impressive SEO nurturing, ample word release length, to reporting --- we are huge fans of Send2Press and very loyal as a result. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

There isn’t anything whatsoever that we dislike about Send2Press. Review collected by and hosted on G2.com.

Response from Christopher Laird Simmons of Send2Press

THANK YOU for the very kind words and the decade of working together to create earned media opportunities and outreach for your valued clients. We always try to go above and beyond, but that is a partnership, not a one-way street in the PR business. Very glad to be of service! :-)

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Send2Press Makes DepthPR a Better Strategic Client Services Provider"
What do you like best about Send2Press?

Send2Press makes Depth Public Relations and its clients look their best. Review collected by and hosted on G2.com.

What do you dislike about Send2Press?

Having to share S2P expertise and services with others who may not value them as highly as we do Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Send2Press.

ONLINE BASIC

$89.99
With One-Time Purchase

NATIONAL PRO

$249.99
With One-Time Purchase

US STATE PRO

$149.99
With One-Time Purchase
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