SearchStax is proving to be a great search platform and allows for customization on how to set up rankings and returned results. We haven't had the chance to fully dive in on all of the settings yet, but initial results look strong. Review collected by and hosted on G2.com.

Set up was difficult, but I believe this was mostly due to knowledge gaps on our developer side. SearchStax staff was great at handholding and getting our set up configured correctly. Review collected by and hosted on G2.com.

Service - workth with SS the people have been extremely approachable, quick to fix issues and provide feedback. Development and integration of AI tools in the work (RAG). Quick results and the reporting Review collected by and hosted on G2.com.

Search Studio is not a mature product. It is not fully separate from SearchStx (solr). Could have more functions (ie merge google analytics data and re analyze) The Drupal implementation could be more fine tuned to make it easier for the Admin to do it all from the platform they understand. More detailed walk throughs, or wizards to help the business use the tool without IT support Review collected by and hosted on G2.com.

We switched to SearchStax and SOLR from Azure Search when we upgrade Sitecore from 9.2 to 10.1. We xperienced:

1. Excellent on boarding process.

2. Weekly check in meetings leading up to go-live.

3. Fast resoltion of issues and answers to questions.

4. 24/7 support.

5. More accurate ordering or seach items than Azure search.

6. Consistant search results.

7. Faster search results. Review collected by and hosted on G2.com.

We haven't experienced too much we've disliked but if I were to be picky:

1. We'd like the ability to clear the search indexes on our own. Our Dev environment was under specked (probably our fault), and we kept running out of disk space, meaning our rebuilds failed.

2. The ability for anyone in our organisation to view the details of any support tickets logged by anyone within our organisation. Review collected by and hosted on G2.com.

SearchStax has a full-featured technical stack. The team is continually working to mature and improve it with meaningful features and understandable analytics. There are multiple implementation options, from drop-in UX Accelerator code to custom apps driven by their API. The API documentation is clear and helpful. You can aggregate data from across a variety of architectures without expensive connectors for your integration. It's a great product for improving customer experience and content performance. Review collected by and hosted on G2.com.

The crawler itself isn't as fast as some on the market so iterations on the crawler settings can take a little longer. Review collected by and hosted on G2.com.

I appreciate SearchStax's outstanding customer service. Their team is always responsive and provides thorough support whenever we have questions or issues. Additionally, the platform is user-friendly and highly efficient, which has significantly improved our search capabilities. The reliability and performance of SearchStax have been top-notch, ensuring our projects run smoothly. Overall, using SearchStax has been a great experience with clear benefits to our operations. Review collected by and hosted on G2.com.

The price for startups is one of the bigger expenses but it is critical for operations. Review collected by and hosted on G2.com.

It’s especially useful for teams that want to integrate multiple source systems and offer control over relevance and user behaviors. Review collected by and hosted on G2.com.

Limits to the consolidation of multiple data sources into single presentation experience. Review collected by and hosted on G2.com.

Search indexing for content management system like Sitecore is very efficient and reliable, no issue and no management needed since we engaged and integrated. Review collected by and hosted on G2.com.

Nothing we can thinking about or experienced that we wouldn't like SearchStax. Review collected by and hosted on G2.com.

SearchStax has helped to improve our search process from prior tools. It provides a more targeted and reliable responses when used Review collected by and hosted on G2.com.

Nothing that we can see at this time. We are always looking to tweak to improve and it is an easy tool to use. Review collected by and hosted on G2.com.

It is much more flexible compared to other products in market. Easy to setup and use. Good customer support. Easy to integrate. Review collected by and hosted on G2.com.

Every product has some limitation and when you encountered it, support team needs to accept it with open arms but that wasn't the case when we faced such situation. Else there is nothing to dislike about product. Review collected by and hosted on G2.com.

Management tool is quite complete, simple and easy to understand. Review collected by and hosted on G2.com.

Support service is not what we expected. Review collected by and hosted on G2.com.