The variety of devices and emulators/simulators that come with SauceLabs is definitely inimitable. SauceLabs gives me the confidence in the quality of my app to production. Review collected by and hosted on G2.com.

The debugging capabilities could be a bit better. I've experienced better log viewing on other testing providers. Review collected by and hosted on G2.com.

the breath of VMs across platform, browsers, Operation Systems that it can support both for web and mobile devices Review collected by and hosted on G2.com.

stability - relying on availability of the connectivity sometimes Review collected by and hosted on G2.com.

We have a lots of different device configurations we need to support and Saucelabs provides a great service for mobile and web automated testing requirements. There is, an intuitive and functional user interface and the service allows integration with our chosen continuous integration products. Review collected by and hosted on G2.com.

Occasionally there can be latency issues in which the saucelabs page takes too long to load. This can cause test automation issues and can be annoying. Review collected by and hosted on G2.com.

Sauce is FAST. Other solutions we tested when vetting potential cloud test platforms couldn't keep up with always available VMs. Our test suite went from a 5+ hour run time on Xamarin to ~18 minutes by leveraging parallel test runners. The best part? No additional configuration! Sauce uses Selenium Grid so we have confidence that our test suites will finish as fast as possible and get feedback to developers quickly. Review collected by and hosted on G2.com.

Dislike feels like a strong word, but a few things that I would like to see improved would be the performance. Tests run faster locally than they do on Sauce, but if you run your tests in parallel and can have a number of vm's running at the same time then this usually doesn't create much of a problem. Another thing (and I hear they are very close to having this in place) is I would like to have my automation for mobile devices run on real devices versus only in simulators and emulators. You improve performance and have real devices connected and there won't be any reason at all to ever host your own test environment. Review collected by and hosted on G2.com.

Software automation in multiple device and browsers is crucial for us. With Sauce labs, it was a breeze. We have extensive set of automation test cases which executes daily in sauce labs. Review collected by and hosted on G2.com.

We use Sauce connect for accessing our qa envs, sometimes we see intermittent connectivity issues. Would like to see improvement in performance, but its improved a lot now. Review collected by and hosted on G2.com.

Of all services explored, Sauce Labs offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline, and integrates best with Jenkins. The Jenkins UI plugin offers a way to easily configure browser settings for tests being executed continuously. The Sauce Connect Proxy is a necessary technology for companies who have firewalled testing environments, as well as localhost testing. Test reports (that also integrate seamlessly with Jenkins jobs) are also detailed and incredibly useful. Browser support is quick to be updated as new versions of browsers are released. The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing. Review collected by and hosted on G2.com.

The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports. Current, in order to tap into these capabilities, a programatic solution is required from test code, rather than being able to configure them via the Jenkins plugin UI. For example, things like desktop resolution, browser automation binary versions, remote Selenium version, and browser console logs. These are all things it would be nice to be able to customize straight from the Jenkins plugin UI. In our experience, we've also had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt. User account management needs an overhauls, allowing for user groups, rather than just a hierarchy structure. Test job queuing is first-come-first-serve, meaning there is no in-built way to queue batches of jobs from, say, different Jenkins servers/accounts. Review collected by and hosted on G2.com.

Saucelabs is a powerful tool that allows users to test across different browsers/mobile devices, and always keeping up with the latest updates! If an iPhone get's released, you'll see it less than a week up on Saucelabs. Awesome tool. Review collected by and hosted on G2.com.

If you try to launch two different tests on different browsers, most likely an error will occur, and you must go back and try to restart the browser Review collected by and hosted on G2.com.

Many different browser, and platform combinations to run on. Review collected by and hosted on G2.com.

Many major outages lasting several hours. Support drags out requests, and never really seems to solve anything. Review collected by and hosted on G2.com.

Great selection of both Live and Emulator devices (One of the few that actually provide emulators which greatly reduces costs to companies), Can do Android/iOS/Desktop with hundreds of permutations. Review collected by and hosted on G2.com.

No easy way to debug or get locators for Live devices, but that is coming. Review collected by and hosted on G2.com.

Every time this company comes out with a new flavor OS or browser for us customers to view on we get an immediate email and learn what's new with Sauce Labs. This is very helpful as it is critical to test out all of the current browsers and verify that we have a great site. Review collected by and hosted on G2.com.

There is no sufficient information to trouble shoot the issues. Faster test execution will be value added on top of streaming feature. Review collected by and hosted on G2.com.