--- title: SAP Operational Process Intelligence Reviews meta_title: 'SAP Operational Process Intelligence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SAP Operational Process Intelligence works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 8 scale: '5' date_modified: '2026-11-08' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

SAP Operational Process Intelligence Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of SAP Operational Process Intelligence, making implementation and integration effortless. (3 mentions)
Users appreciate the amazing customer support of SAP Operational Process Intelligence, finding it helpful and responsive. (2 mentions)
Users appreciate the easy integrations of SAP Operational Process Intelligence, enhancing usability and implementation efficiency. (2 mentions)
Users find the implementation ease of SAP Operational Process Intelligence beneficial for quick and efficient integration. (2 mentions)
Users appreciate the effective tracking of operational processes in SAP Operational Process Intelligence, enhancing inter-department synergy. (2 mentions)
Users experience slow performance due to complex modules and functions that hinder usability and learning. (3 mentions)
Users find SAP Operational Process Intelligence's complexity overwhelming due to its numerous modules and hard-to-navigate interface. (2 mentions)
Users struggle with the steep learning curve of SAP Operational Process Intelligence due to its complexity and numerous modules. (2 mentions)
Users find the poor UI of SAP Operational Process Intelligence challenging, requiring extra time to learn the software. (2 mentions)
Users find the access restrictions unclear, leading to potential confusion and slow performance in SAP Operational Process Intelligence. (1 mentions)

5 Pros or Advantages of SAP Operational Process Intelligence

1. Ease of Use
Users appreciate the ease of use of SAP Operational Process Intelligence, making implementation and integration effortless.
See 3 mentions

See Related User Reviews

AK

Anup K.

Enterprise (> 1000 emp.)

4.0/5

"SAP helps companies and organizations to run their businesses profitably grow sustainably."

What do you like about SAP Operational Process Intelligence?

It is easy to implement, and customer support is good and helpful. The frequency of user interaction is moderate as most users use this for different

VR

vinit R.

Small-Business (50 or fewer emp.)

4.5/5

"genuine review"

What do you like about SAP Operational Process Intelligence?

It is easy to use, it is easy to implement and integrate. Customer support is amazing.

2. Customer Support
Users appreciate the amazing customer support of SAP Operational Process Intelligence, finding it helpful and responsive.
See 2 mentions

See Related User Reviews

AK

Anup K.

Enterprise (> 1000 emp.)

4.0/5

"SAP helps companies and organizations to run their businesses profitably grow sustainably."

What do you like about SAP Operational Process Intelligence?

It is easy to implement, and customer support is good and helpful. The frequency of user interaction is moderate as most users use this for different

VR

vinit R.

Small-Business (50 or fewer emp.)

4.5/5

"genuine review"

What do you like about SAP Operational Process Intelligence?

It is easy to use, it is easy to implement and integrate. Customer support is amazing.

3. Easy Integrations
Users appreciate the easy integrations of SAP Operational Process Intelligence, enhancing usability and implementation efficiency.
See 2 mentions

See Related User Reviews

AK

Anup K.

Enterprise (> 1000 emp.)

4.0/5

"SAP helps companies and organizations to run their businesses profitably grow sustainably."

What do you like about SAP Operational Process Intelligence?

It is easy to implement, and customer support is good and helpful. The frequency of user interaction is moderate as most users use this for different

VR

vinit R.

Small-Business (50 or fewer emp.)

4.5/5

"genuine review"

What do you like about SAP Operational Process Intelligence?

It is easy to use, it is easy to implement and integrate. Customer support is amazing.

4. Implementation Ease
Users find the implementation ease of SAP Operational Process Intelligence beneficial for quick and efficient integration.
See 2 mentions

See Related User Reviews

AK

Anup K.

Enterprise (> 1000 emp.)

4.0/5

"SAP helps companies and organizations to run their businesses profitably grow sustainably."

What do you like about SAP Operational Process Intelligence?

It is easy to implement, and customer support is good and helpful. The frequency of user interaction is moderate as most users use this for different

VR

vinit R.

Small-Business (50 or fewer emp.)

4.5/5

"genuine review"

What do you like about SAP Operational Process Intelligence?

It is easy to use, it is easy to implement and integrate. Customer support is amazing.

5. Process Management
Users appreciate the effective tracking of operational processes in SAP Operational Process Intelligence, enhancing inter-department synergy.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Experience of SAP used"

What do you like about SAP Operational Process Intelligence?

Our company was using SAP for our procurement and sales department. It completes all synergy between departments. SAP has lot of modules such as finan

DV

Dhansukh V.

Enterprise (> 1000 emp.)

4.5/5

"Best and user friendly software"

What do you like about SAP Operational Process Intelligence?

Material management and tracking. Tracking of the operational process

5 Cons or Disadvantages of SAP Operational Process Intelligence

1. Slow Performance
Users experience slow performance due to complex modules and functions that hinder usability and learning.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Experience of SAP used"

What do you dislike about SAP Operational Process Intelligence?

Too much modules and functions that's make SAP slow and complexity. Hard to learn and align to company system. Especially specialist who doesn't know

VR

vinit R.

Small-Business (50 or fewer emp.)

4.5/5

"genuine review"

What do you dislike about SAP Operational Process Intelligence?

didn't find any, but it lags sometimes. Frequency of Use produces lack.

2. Complexity
Users find SAP Operational Process Intelligence's complexity overwhelming due to its numerous modules and hard-to-navigate interface.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Experience of SAP used"

What do you dislike about SAP Operational Process Intelligence?

Too much modules and functions that's make SAP slow and complexity. Hard to learn and align to company system. Especially specialist who doesn't know

AK

Anup K.

Enterprise (> 1000 emp.)

4.0/5

"SAP helps companies and organizations to run their businesses profitably grow sustainably."

What do you dislike about SAP Operational Process Intelligence?

Its interface and some user face complications in using it.

3. Learning Curve
Users struggle with the steep learning curve of SAP Operational Process Intelligence due to its complexity and numerous modules.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

1.5/5

"Experience of SAP used"

What do you dislike about SAP Operational Process Intelligence?

Too much modules and functions that's make SAP slow and complexity. Hard to learn and align to company system. Especially specialist who doesn't know

DV

Dhansukh V.

Enterprise (> 1000 emp.)

4.5/5

"Best and user friendly software"

What do you dislike about SAP Operational Process Intelligence?

Some feature not user friendly. Required to some more time for learning the software

4. Poor UI
Users find the poor UI of SAP Operational Process Intelligence challenging, requiring extra time to learn the software.
See 2 mentions

See Related User Reviews

DV

Dhansukh V.

Enterprise (> 1000 emp.)

4.5/5

"Best and user friendly software"

What do you dislike about SAP Operational Process Intelligence?

Some feature not user friendly. Required to some more time for learning the software

AK

Anup K.

Enterprise (> 1000 emp.)

4.0/5

"SAP helps companies and organizations to run their businesses profitably grow sustainably."

What do you dislike about SAP Operational Process Intelligence?

Its interface and some user face complications in using it.

5. Access Restrictions
Users find the access restrictions unclear, leading to potential confusion and slow performance in SAP Operational Process Intelligence.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Simple,Organized"

What do you dislike about SAP Operational Process Intelligence?

It is sometimes slow and the access control is not clear enough.

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SAP Operational Process Intelligence Reviews (8)

Reviews

SAP Operational Process Intelligence Reviews (8)

3.7
8 reviews
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Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
Originally submitted 11/19/2024
"Experience of SAP used"
1.5/5
What do you like best about SAP Operational Process Intelligence?

Our company was using SAP for our procurement and sales department. It completes all synergy between departments. SAP has lot of modules such as financial, accounting, inventory management etc. Most SAP's advantage is the complete system. Review collected by and hosted on G2.com.

What do you dislike about SAP Operational Process Intelligence?

Too much modules and functions that's make SAP slow and complexity. Hard to learn and align to company system. Especially specialist who doesn't know English. Review collected by and hosted on G2.com.

Rudra T.
RT
Rudra T.
Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
Originally submitted 11/19/2024
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best Platform for Operation Services"
5/5
What do you like best about SAP Operational Process Intelligence?

The best is thing ther security and AI services. Their templates and marketing culture and their campaigns.

Social posting.

User managemnet.

Incentive plans.

Customer Support. Review collected by and hosted on G2.com.

What do you dislike about SAP Operational Process Intelligence?

Nothing everything is perfect with SAP services. Review collected by and hosted on G2.com.

Malessia F.
MF
Malessia F.
Artificial Intelligence Researcher
Mid-Market (51-1000 emp.)
"Using the Plural Global Power, welcome 2 SAP Operational"
3.5/5
What do you like best about SAP Operational Process Intelligence?

Access through non logon encounters that permissively allow data computation Review collected by and hosted on G2.com.

What do you dislike about SAP Operational Process Intelligence?

There is a high risk of defaulting near booleans. Awareness of method is needed. Review collected by and hosted on G2.com.

DV
Dhansukh V.
Manager
Enterprise (> 1000 emp.)
"Best and user friendly software"
4.5/5
What do you like best about SAP Operational Process Intelligence?

Material management and tracking. Tracking of the operational process Review collected by and hosted on G2.com.

What do you dislike about SAP Operational Process Intelligence?

Some feature not user friendly. Required to some more time for learning the software Review collected by and hosted on G2.com.

AK
Anup K.
Consultant
Enterprise (> 1000 emp.)
"SAP helps companies and organizations to run their businesses profitably grow sustainably."
4/5
What do you like best about SAP Operational Process Intelligence?

It is easy to implement, and customer support is good and helpful. The frequency of user interaction is moderate as most users use this for different purposes. There are many features. Easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about SAP Operational Process Intelligence?

Its interface and some user face complications in using it. Review collected by and hosted on G2.com.

VR
vinit R.
BDM
Small-Business (50 or fewer emp.)
"genuine review"
4.5/5
What do you like best about SAP Operational Process Intelligence?

It is easy to use, it is easy to implement and integrate. Customer support is amazing. Review collected by and hosted on G2.com.

What do you dislike about SAP Operational Process Intelligence?

didn't find any, but it lags sometimes. Frequency of Use produces lack. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"SAP Intelligence"
4/5
What do you like best about SAP Operational Process Intelligence?

SAP Operational Process Intelligence provides real-time & end-to-end visibility into business process. Review collected by and hosted on G2.com.

What do you dislike about SAP Operational Process Intelligence?

Customizing dashboards and process views may require development skills and technical expertise. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"Simple,Organized"
4/5
What do you like best about SAP Operational Process Intelligence?

It's easy to use and easy to find different function when every sessions are well organized and categorized. Review collected by and hosted on G2.com.

What do you dislike about SAP Operational Process Intelligence?

It is sometimes slow and the access control is not clear enough. Review collected by and hosted on G2.com.

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