Salesforce Spiff Reviews (3,068)

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Salesforce Spiff Reviews (3,068)

View 2 Video Reviews
4.6
3,068 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the real-time visibility and automation of commission tracking provided by Salesforce Spiff, which significantly reduces manual errors and enhances transparency. The intuitive interface allows sales teams to easily monitor their earnings, fostering motivation and trust. However, some users note that the initial setup can be complex, especially for teams with unique commission structures.

Pros & Cons

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Tanner W.
TW
Tanner W.
Sr Commercial Account Executive
Enterprise (> 1000 emp.)
"Don't know how I'd do my job without Spiff"
5/5
What do you like best about Salesforce Spiff?

As my comp plan has evolved and become more complex, the transparency that Spiff brings has been invaluable. I review it weekly to ensure all commissions are accurate Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

I've frequently had trouble with their mobile app. So much so that I've stopped even trying to open the app because it always fails.. Would love for them to fix it so I could easily check things on the go. Review collected by and hosted on G2.com.

Response from JP Maitre of Salesforce Spiff

Thanks so much Tanner for your review! We are adding many new features around communication so stay tuned =)

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"SPIFF!"
5/5
What do you like best about Salesforce Spiff?

Provides a clear and intuitive way to track commissions, monitor year-to-date (YTD) quota attainment, and review historical performance metrics. This makes it easy to stay informed about earnings, measure progress against sales goals, and analyze trends from previous years to better understand overall performance. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Occasionally, there is a noticeable delay when switching between months to review commission data. Additionally, when our team had an activity-based quota, it was challenging to drill down into the details and understand why certain activities were not receiving credit. While this may have been related to how our company configured or tracked the activity rather than an issue with SPIFF itself, greater transparency and easier access to supporting details would have made troubleshooting much simpler. Review collected by and hosted on G2.com.

Rebecca E.
RE
Rebecca E.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Helpful Commission Tracking, But UI and Quarterly Payout Filters Need Work"
1.5/5
What do you like best about Salesforce Spiff?

I know what my commission payout will be for each quarter. I am reminded of what my commission earnings can be and and how I'm pacing. I can consult SPIFF anytime and don't have to ask my manager about my quarterly payments or when I can expect to be paid out. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

I don't find the UI to be particularly good to look at. This could be how my organization uses SPIFF, but I also have to filter to weird time periods to find my quarterly payout. Review collected by and hosted on G2.com.

SC
Stephen C.
Commission Analyst
Enterprise (> 1000 emp.)
"Commissions software, though inexpensive, slowly being overshadowed by the competition"
2.5/5
What do you like best about Salesforce Spiff?

we obviously like the affordability of Spiff. We are able to have a pretty nice environment to have some creative freedom in what metrics and tools we use to bring in commissionable data and produce statements for others to see. Everything is accurate up until this point. We still use Spiff daily to update and communicate across the sales organization. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

More support. We can pay for added support to our software solution, but any time we have general needs for something happening in Spiff or there is a new patch update that comes with a feature that causes confusion across our org, Spiff (or rather Salesforce) is very slow to respond and when they do respond they deflect us to attend a seminar to have our questions answered. This has caused some tension in our relationship with the Salesforce team Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy & Quick Commission Statement"
3/5
What do you like best about Salesforce Spiff?

Salesforce Spiff was a decent way to visualize my variable compensation over time. The UI was clean, and it was easy to navigate. Strong product if you are fully entrenched in the Salesforce ecosystem, as this was one of their many acquisitions. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Data was almost always a black box. It was hard to identify how commissions were calculated, especially when there was an additional spiff or multiplier for certain types of deals. Next to no AI capabilities, which seems like it would be an easy opportunity to streamline workflows. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great for sales teams of all sizes"
5/5
What do you like best about Salesforce Spiff?

great visibility into commissions, if there is an issue we can raise a ticket directly in platform. Im very keen on the SLACK integration, as i get notified in slack when a comission statement is ready to approve. This automation means im not having to chase or be chased and everything is nicely automated for everyone. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

it would be great to click into a commission statement, click into a specific deal and then it pull up the opportunity in salesforce. This would save a bit of time when cross referencing with Salesforce but its not a big deal breaker at all. Review collected by and hosted on G2.com.

Jamaine W.
JW
Jamaine W.
Medical Sales Consultant
Mid-Market (51-1000 emp.)
"Streamlined Process, Needs a Better Mobile App"
5/5
What do you like best about Salesforce Spiff?

I love the fact that Salesforce Spiff is always up to date with the best tips and tricks for how to earn spiffs. These updates are pretty straightforward and add a bunch of value because they always tell me how many sales I have remaining until I qualify. It's just very smooth and easy to understand. I also find the setup process a bit dummy easy, which is a plus. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

I think it could be improved only in a sense of having a mobile app that was just as easy to understand. The mobile app kinda *****. Review collected by and hosted on G2.com.

AS
Angela S.
Small-Business (50 or fewer emp.)
"Outstanding for Sales Reps! "
5/5
What do you like best about Salesforce Spiff?

I absolutely love Salesforce Spiff! It provides full transparency for Commission and my Quarterly Bonus.

It really helps me align my numbers & stay on track for my Quarterly Bonus Attainment. It's very user friendly & it's easy to see & keep track of your entire commission & multipliers.

I continuously encourage my co-workers to utilize Salesforce Spiff to not only cross reference their commission but provide motivation as to what their earnings could be as they try to reach their goals. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

It would be helpful to have the Quarterly Commision Payout you earn visible on the final month, such as the current month you are in at the end of the quarter.) As it is currently, you have to check the next month to see keep track of your attainment. Review collected by and hosted on G2.com.

CM
Claudia M.
Account Manager
Mid-Market (51-1000 emp.)
"Easily Handles Our Complex Commissions Structure and Provides Clear Performance Summaries"
5/5
What do you like best about Salesforce Spiff?

It is able to handle our complex commission structure in an easy manner making it easy to understand how commissions are calculated and it’s a solid platform that summarizes performance attainment against our set targets. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Overall we have had no major issues with the platform we are very pleased with the compensation management functionality it provides and I have no complaints at this time. Review collected by and hosted on G2.com.

Laura P.
LP
Laura P.
Inbound Sales Executive
Mid-Market (51-1000 emp.)
"Difficult to use for complex incentive plans"
3/5
What do you like best about Salesforce Spiff?

Its hard to check my commission estimations when there are multiple kickers involved and when I didnt get paid commissions on a month and I should get them on the following one... like "still unpaid" deals Review collected by and hosted on G2.com.

What do you dislike about Salesforce Spiff?

Quicker syncronization would be great.

Sometimes it takes too long to update with correct data from Salesforce.

Previous Response: Nothing, to be honest... it is a perfect tool for any sales organization.... a must to have.!

Review collected by and hosted on G2.com.