Salesforce Data 360 (formerly Data Cloud) Reviews (316)

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Reviews

Salesforce Data 360 (formerly Data Cloud) Reviews (316)

View 1 Video Reviews
4.3
316 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and ability to unify data from multiple sources, which simplifies customer segmentation and enhances marketing efforts. Many appreciate how it provides a centralized view of customer data, making it easier to make informed decisions. However, some users note that the initial setup can be complex and may require significant training.

Pros & Cons

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Mateo U.
MU
Mateo U.
Math Center Tutoring Intern
Small-Business (50 or fewer emp.)
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"Effortless Setup, Powerful Data Management"
4.5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

I like how easy Salesforce Data 360 (formerly Data Cloud) is to use. I find the zero copy of data feature very important as data needs to be updated regularly. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

Nothing I can think of Review collected by and hosted on G2.com.

DR
Diana Paola R.
Consultor SAP Técnico
Enterprise (> 1000 emp.)
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"Greater knowledge and control of my clients' data"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

It allows me to have greater knowledge and control over my clients' data and their movements. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

Simpler integration with Google connectors. Review collected by and hosted on G2.com.

Pedro I.
PI
Pedro I.
Jefe de comunicación y medios digitales
Enterprise (> 1000 emp.)
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"Great benefits from this tools to a really large company such as Claro ecuador"
4/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

The way we can connect all tha company arquitecture data and use it to make decisions. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

The complexity and the partnership needed to fulfill correct integration. Review collected by and hosted on G2.com.

Luz V.
LV
Luz V.
Coordinadora CRM
Enterprise (> 1000 emp.)
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"New excellent environment and seamlessly connected integrations"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

I like the whole new environment and how you can connect all the integrations. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

Actually, nothing. Everything is easy and simple; I haven't had any problems. Review collected by and hosted on G2.com.

HT
Hyman T.
Mid-Market (51-1000 emp.)
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"Powerful Multi-Platform Corporate Data Consolidation"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

Ability to consolidate corporate data across multiple platforms Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

The training to be able to use it is massive Review collected by and hosted on G2.com.

AD
April D.
Membership and Environmental Programming Manager
Small-Business (50 or fewer emp.)
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"Great Integration and Clean Room Sharing, but Too Many Fields"
3.5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

I love the integration and clean room data sharing. This is based on the demo. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

The quantity of info and fields. I feel like im constantly scrolling. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
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"A Unified Data View That Unlocks New Insights and Business Value"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

I like the way of unifying all my data, in place, to give me a full picture of my data and bring in new insights, opportunities and business value. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

The biggest drawback for me is the cost of Data 360. It makes it hard to justify the ROI my organization pays for, especially when I compare it with other cloud providers like Snowflake. Review collected by and hosted on G2.com.

Rajni P.
RP
Rajni P.
Enterprise (> 1000 emp.)
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"Very Helpful for Data Abstraction and Bit Masking"
5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

It’s been very helpful for data abstraction and bit masking, and it makes those tasks easier to manage. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

I don’t think anything i dislike anything about it. Everything is best. Review collected by and hosted on G2.com.

PS
Pavan S.
Salesforce Integration Consultant
Mid-Market (51-1000 emp.)
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"Unifies and Organizes All Our Data in One Platform"
4/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

It helps unify and organize data by bringing everything together on a single platform, making it easier to structure information in one place. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

We have to map the data structure from all sources manually, since there’s no auto-mapping. Review collected by and hosted on G2.com.

João E.
JE
João E.
Analista de Testes
Enterprise (> 1000 emp.)
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"Customization and easy integrations that make the difference"
4.5/5
What do you like best about Salesforce Data 360 (formerly Data Cloud)?

Customization and ease in integrations Review collected by and hosted on G2.com.

What do you dislike about Salesforce Data 360 (formerly Data Cloud)?

Pricing format for the areas to achieve complete adherence Review collected by and hosted on G2.com.