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SaaSAssure Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

User Insights

Average based on 81 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

SaaSAssure Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SaaSAssure, and what problem is it built to solve?

It is cloud backup and recovery software designed to protect data across cloud-based, physical, and virtual environments. It addresses the need to safeguard data while supporting compliance with industry standards and regulatory requirements.

What languages does SaaSAssure support?

It supports English, for a total of 1 supported language.

What company sizes and industries is SaaSAssure the best fit for?

The strongest fit in actual use is among small-business and mid-market teams, with IT and service-provider work particularly prominent. Enterprise use is also represented.
  • Company sizes: Small businesses are the most prominent, followed by mid-market and enterprise organizations.
  • Industries: Information technology and services is the leading area, with telecommunications and computer software also represented.

How long does it take to implement SaaSAssure across a team?

Implementation is most often reported as taking less than a month, though some deployments take longer depending on the setup.
Time to go live Relative frequency
Less than 1 month Most common
Less than 1 day Also reported
1–3 months Also reported
3–6 months Less common

What customer support options does SaaSAssure provide, and how do users find the overall support experience?

Support is available through 24/7 live representatives and chat. The experience can be very helpful, with users describing knowledgeable staff and prompt assistance, but getting a case resolved can sometimes involve a cumbersome process or extra support costs.

What features or capabilities could make SaaSAssure even more useful?

The clearest opportunities to improve are the interface and reporting, along with faster disaster recovery options. More informative error messages would also make troubleshooting easier.
  • Make the interface and reporting more intuitive, configurable, and useful for historical trends.
  • Expand replication and recovery capabilities to support faster system recovery during a disaster.
  • Clarify error messages and logs so backup failures are easier to diagnose.

Is SaaSAssure considered safe and secure for handling data?

Users describe the product as security-conscious and value its encryption and safeguards for backed-up data. Ransomware protections and controls intended to prevent data deletion also contribute to confidence, although some users note that the security-focused approach can limit flexibility.

SaaSAssure Reviews (81)

Reviews

SaaSAssure Reviews (81)

4.2
81 reviews

What do users say?

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Tony R.
TR
Tony R.
Time and Attendance Sales
Information Technology and Services
Mid-Market (51-1000 emp.)
"Asigra is a good partner to work with."
4/5
What do you like best about SaaSAssure?

We like the partnership and the hassle free problems after Asigra is installed. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Right now it is hard for us to be competitive in pricing this backup solution. Review collected by and hosted on G2.com.

Questions about SaaSAssure? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What advice do you have for others considering Asigra Tigris Backup for their data recovery needs?

0 Upvotes
0
Join the conversation
Shanmukh M.
SM
Shanmukh Meduri
•
Last activity over 6 years ago

How did you succeed in remote site installations?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Perceived Cost

$$$$$
SaaSAssure Comparisons
SaaSAssure Features
Disk Backup
Local Backup
Storage Formats
File Sharing
Security Standards
Encrypted Storage
Real-time Sync
Storage Capacity
Remote Backup