SaaSAssure Reviews & Product Details

Asigra Tigris Backup is an award-winning agentless enterprise cloud backup & recovery platform that proactively hunts ransomware. Asigra Tigris is the world’s most secure backup software platform with advanced anti-ransomware properties to protect your enterprise’s last line of defense against hackers. Your backups. Cybercriminals have adapted to current backup protection techniques like air-gapping and immutability by launching trojan horse Attack-LoopsTM that embeds malware into backups and getting access to stolen credentials to sabotage backup sets. Asigra reduces risk exposure with multiple layers of protection including bidirectional malware scanning, deep multi-factor authentication, backup renaming, and a soft-delete for administrators. Asigra utilizes cutting-edge antimalware scanning, featuring advanced heuristics-based and signature-based antimalware detection techniques to stop known and zero-day threats from reinfecting your environment. And as a truly agentless solution, Asigra provides a much smaller attack vector while also dramatically reducing the administrator effort needed to deploy, manage, and update Asigra software and backups. No other backup software solution protects your backups like Asigra. Stop hiding from ransomware and start hunting it.

Seller

Asigra

Discussions

SaaSAssure Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Rina Mattucci-Rea

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

View More Pricing Information

Top-Rated Alternatives

Veeam Data Platform

4.6/5(752)

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4.7/5(749)

Cove Data Protection

4.5/5(451)

View All Alternatives

User Insights

Average based on 81 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

SaaSAssure Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SaaSAssure, and what problem is it built to solve?

It is cloud backup and recovery software designed to protect data across cloud-based, physical, and virtual environments. It addresses the need to safeguard data while supporting compliance with industry standards and regulatory requirements.

What languages does SaaSAssure support?

It supports English, for a total of 1 supported language.

What company sizes and industries is SaaSAssure the best fit for?

The strongest fit in actual use is among small-business and mid-market teams, with IT and service-provider work particularly prominent. Enterprise use is also represented.

Company sizes: Small businesses are the most prominent, followed by mid-market and enterprise organizations.
Industries: Information technology and services is the leading area, with telecommunications and computer software also represented.

How long does it take to implement SaaSAssure across a team?

Implementation is most often reported as taking less than a month, though some deployments take longer depending on the setup.

Time to go live	Relative frequency
Less than 1 month	Most common
Less than 1 day	Also reported
1–3 months	Also reported
3–6 months	Less common

What customer support options does SaaSAssure provide, and how do users find the overall support experience?

Support is available through 24/7 live representatives and chat. The experience can be very helpful, with users describing knowledgeable staff and prompt assistance, but getting a case resolved can sometimes involve a cumbersome process or extra support costs.

What features or capabilities could make SaaSAssure even more useful?

The clearest opportunities to improve are the interface and reporting, along with faster disaster recovery options. More informative error messages would also make troubleshooting easier.

Make the interface and reporting more intuitive, configurable, and useful for historical trends.
Expand replication and recovery capabilities to support faster system recovery during a disaster.
Clarify error messages and logs so backup failures are easier to diagnose.

Is SaaSAssure considered safe and secure for handling data?

Users describe the product as security-conscious and value its encryption and safeguards for backed-up data. Ransomware protections and controls intended to prevent data deletion also contribute to confidence, although some users note that the security-focused approach can limit flexibility.

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Verified User in Government Administration

Small-Business (50 or fewer emp.)

6/4/2018

"A Much Better Alternative"

0/5

What do you like best about SaaSAssure?

To be honest, there were some features that we liked. However, the performance of the product and high overhead of a single threaded solution were intolerable. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

The false statements regarding feature set items that have not worked for many generations/releases of the product. A simple fabrication of truth. Review collected by and hosted on G2.com.

Recommendations to others considering SaaSAssure:

DO NOT consider it. Take a look at Veeam Cloud Connect for Service Providers. Superior in every possible way. Approximately 1/8th the cost. Far superior support and the product does what the documentation states. Review collected by and hosted on G2.com.

What problems is SaaSAssure solving and how is that benefiting you?

Use of the Asigra solution resulted in failure of our business. We were a user of this platform for 12 years beginning in 2006. Review collected by and hosted on G2.com.

Mauro R.

IT Engineer / Network and Security Expert

Apparel & Fashion

Enterprise (> 1000 emp.)

9/20/2017

"Complete Backup for virtual private datacenter"

4/5

What do you like best about SaaSAssure?

We start to work with a virtual private datacenter from few month, all the server will be saved with Asigira without any problem and a really good performance Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

At this moment I didn't see nothing to dislike Review collected by and hosted on G2.com.

Debbie C.

Teaching Assistant

Mid-Market (51-1000 emp.)

9/18/2017

"Software that serves a need"

4/5

What do you like best about SaaSAssure?

The basics are all at my fingertips and it has simple commands Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

It does not have any drawbacks that I can see Review collected by and hosted on G2.com.

Oliver O.

I.T Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

7/14/2017

"Not Very good"

1/5

What do you like best about SaaSAssure?

It some times backs up with no errors... Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Limited support on errors and issues on backup sets Review collected by and hosted on G2.com.

David F.

Director of Operations

Computer Software

Small-Business (50 or fewer emp.)

6/15/2016

Business partner of the seller or seller's competitor, not included in G2 scores.

"Comprehensive protection for endpoints, virtual and physical servers, and cloud apps"

4.5/5

What do you like best about SaaSAssure?

Provides a single data protection interface for physical servers, virtual machines, endpoint devices, and cloud applications. Customers have granular control over all aspects of backup sets, including retention, filtering, and scheduling. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

The interface is outdated, which throws off first time users. Once they get past the initial look, however, the functionality is there. Once the GUI refresh is completed the initial introduction to the software will be easier. Reporting is also difficult, as there's not a lot of built in reporting capability. You do have access to lots of data that can be fed into reporting tools, however. The GUI refresh and additional reporting would earn it that last star. Review collected by and hosted on G2.com.

Grey P.

analista de siniestros

Insurance

Small-Business (50 or fewer emp.)

7/24/2016

"Asigra"

5/5

What do you like best about SaaSAssure?

excellent as it is a software platform recovery backup enterprise level and produced and marketed by Asigra Inc. is an agnostic solution of hardware and software that enables support of a wide variety of devices , operating platforms , enterprise applications and hypervisors. The software is not Asigra agent and does not require a software agent to be installed on each of the machines or platforms must be supported Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

all excellent , nothing disgusts me this app Review collected by and hosted on G2.com.

Recommendations to others considering SaaSAssure:

100 % recommended for all those seeking to improve efficiency and speed in a app.asi like having secured your database Review collected by and hosted on G2.com.

What problems is SaaSAssure solving and how is that benefiting you?

many benefits and many problems solved , because with this app I was able to recover much info of my lost data base . Review collected by and hosted on G2.com.

Verified User in Management Consulting

Enterprise (> 1000 emp.)

1/4/2017

"Good backup solution"

3.5/5

What do you like best about SaaSAssure?

it works perfect with least issues and has all required configuration. Its also easy for reporting and support is very helpful Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

its not easy for global deployment, its not easy for global configuration change, the config file has to be changed manually to each machine. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/21/2016

"Systems Administrator"

3.5/5

What do you like best about SaaSAssure?

Easy to use and understand when there is an occasional issue Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Needing administrator rights to SQL. No help locally from what I can see. Review collected by and hosted on G2.com.

Richard D.

Sr. Systems Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

8/26/2015

"Product is clunky and bloated, support is almost non existant."

1/5

What do you like best about SaaSAssure?

They allow MSP to backup customer data and the price is cheaper than some competitors. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

We offer this as a MSP solution, however we have to have 6 servers in house and one has to be physical the license server. Then we also have to have a server at each customer address and then the agent on each system being backed up. The systems at our site are mostly all Linux, and the interfaces are not user friendly. Finally, their support is not good at all. If you do not pay an extra 1400 dollars for one time remote access incident support or 400 for a phone call then you are stuck with logging into the web portal and jumping through 100 hoops to create a case only to have to wait up to 24 hours to get a vague email response. Also I cant even find their knowledge base, and downloads are also not available from their site. This is the worst support experience I have had in 22 years in the business. Review collected by and hosted on G2.com.

Recommendations to others considering SaaSAssure:

I personally would not recommend this solution and we are looking for alternatives. however this solution is a lot less expensive than the larger solutions by companies like HP but you get what you pay for. Review collected by and hosted on G2.com.

What problems is SaaSAssure solving and how is that benefiting you?

We are a MSP we use this product to backup customers data. Review collected by and hosted on G2.com.