SaaSAssure Reviews & Product Details

Asigra Tigris Backup is an award-winning agentless enterprise cloud backup & recovery platform that proactively hunts ransomware. Asigra Tigris is the world’s most secure backup software platform with advanced anti-ransomware properties to protect your enterprise’s last line of defense against hackers. Your backups. Cybercriminals have adapted to current backup protection techniques like air-gapping and immutability by launching trojan horse Attack-LoopsTM that embeds malware into backups and getting access to stolen credentials to sabotage backup sets. Asigra reduces risk exposure with multiple layers of protection including bidirectional malware scanning, deep multi-factor authentication, backup renaming, and a soft-delete for administrators. Asigra utilizes cutting-edge antimalware scanning, featuring advanced heuristics-based and signature-based antimalware detection techniques to stop known and zero-day threats from reinfecting your environment. And as a truly agentless solution, Asigra provides a much smaller attack vector while also dramatically reducing the administrator effort needed to deploy, manage, and update Asigra software and backups. No other backup software solution protects your backups like Asigra. Stop hiding from ransomware and start hunting it.

Seller

Asigra

Discussions

SaaSAssure Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Rina Mattucci-Rea

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

View More Pricing Information

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User Insights

Average based on 81 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

SaaSAssure Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SaaSAssure, and what problem is it built to solve?

It is cloud backup and recovery software designed to protect data across cloud-based, physical, and virtual environments. It addresses the need to safeguard data while supporting compliance with industry standards and regulatory requirements.

What languages does SaaSAssure support?

It supports English, for a total of 1 supported language.

What company sizes and industries is SaaSAssure the best fit for?

The strongest fit in actual use is among small-business and mid-market teams, with IT and service-provider work particularly prominent. Enterprise use is also represented.

Company sizes: Small businesses are the most prominent, followed by mid-market and enterprise organizations.
Industries: Information technology and services is the leading area, with telecommunications and computer software also represented.

How long does it take to implement SaaSAssure across a team?

Implementation is most often reported as taking less than a month, though some deployments take longer depending on the setup.

Time to go live	Relative frequency
Less than 1 month	Most common
Less than 1 day	Also reported
1–3 months	Also reported
3–6 months	Less common

What customer support options does SaaSAssure provide, and how do users find the overall support experience?

Support is available through 24/7 live representatives and chat. The experience can be very helpful, with users describing knowledgeable staff and prompt assistance, but getting a case resolved can sometimes involve a cumbersome process or extra support costs.

What features or capabilities could make SaaSAssure even more useful?

The clearest opportunities to improve are the interface and reporting, along with faster disaster recovery options. More informative error messages would also make troubleshooting easier.

Make the interface and reporting more intuitive, configurable, and useful for historical trends.
Expand replication and recovery capabilities to support faster system recovery during a disaster.
Clarify error messages and logs so backup failures are easier to diagnose.

Is SaaSAssure considered safe and secure for handling data?

Users describe the product as security-conscious and value its encryption and safeguards for backed-up data. Ransomware protections and controls intended to prevent data deletion also contribute to confidence, although some users note that the security-focused approach can limit flexibility.

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Mohamed Lotfi B.

Administrateur Système

Small-Business (50 or fewer emp.)

5/26/2020

"Supports a wide range of environments"

5/5

What do you like best about SaaSAssure?

Provides the capability for local backups while maintaining remote copies in the cloud to ensure faster recovery of recent data and remote protection of all data. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Nothing in particular except maybe the GUI Review collected by and hosted on G2.com.

Uyen N.

IT Director

Small-Business (50 or fewer emp.)

2/19/2020

"stable and secure backup product"

4.5/5

What do you like best about SaaSAssure?

Agentless backup and can customize whatever way you want to backup. Easy to use! Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Hard to restore individual mail when backup VSS exchange. Review collected by and hosted on G2.com.

Marc D.

Lead Technical Consultant.

Mid-Market (51-1000 emp.)

2/20/2020

"It has its quirks but you know your data is safe"

3.5/5

What do you like best about SaaSAssure?

Extremely robust, with near guaranteed recovery of your data. You can set and forget this product. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Support can be a challenge, it takes alot of back and forth via a not very user friendly support system to get your problem attended to. Once you have someone from support online it is fairly quick to solve but the process of getting there is painful. Review collected by and hosted on G2.com.

Jeff H.

Owner

Small-Business (50 or fewer emp.)

2/24/2020

"great product that can handle it all"

5/5

What do you like best about SaaSAssure?

It is a good product with a long history of success. It does a very good job protecting files and doing restores. It is simple enough to use and is encrypted to ensure security. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Support sometimes is difficult but that is rare. Review collected by and hosted on G2.com.

Bailey P.

Small-Business (50 or fewer emp.)

2/12/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"A very powerful backup solution that's nice to use"

4/5

What do you like best about SaaSAssure?

The Asigra software gives you lots of control over your backups, with lots of backup types and settings. It also gives you detailed insights if something has gone wrong. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Asigra has a steep learning curve for beginners. Also, the interface does not look modern as of version 14. Review collected by and hosted on G2.com.

Thiago S.

Mid-Market (51-1000 emp.)

Originally submitted 3/6/2020

"Asigra is a great backup solution"

5/5

What do you like best about SaaSAssure?

Easy backup and recover. All done on the customer side. Very easy for service providers to manage. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Radiant never received proper training. Asigra should have more training material online. Short videos for example. Review collected by and hosted on G2.com.

Alfred F.

Storage, Backup and Network Engineer (IGS)

Enterprise (> 1000 emp.)

2/12/2020

"Asigra Cloud Backup opinions"

4/5

What do you like best about SaaSAssure?

It offers a centralized place for backups Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

GUI and process logic might be counterintuitive Review collected by and hosted on G2.com.

Recommendations to others considering SaaSAssure:

Make sure you read the docs and understand the philosophy behind the product - especially the intricacies of retention rules Review collected by and hosted on G2.com.

What problems is SaaSAssure solving and how is that benefiting you?

Deployed to most of our customers. Backing up various types of environments (servers) Review collected by and hosted on G2.com.

Nelson T.

Mid-Market (51-1000 emp.)

3/5/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Sensational backup software"

5/5

What do you like best about SaaSAssure?

The ease of backing up any application, without installing so many agents. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Everything has worked well for me with Asigra, it is a very good product. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/10/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Learning about Asisgra products"

3.5/5

What do you like best about SaaSAssure?

Server side administration, very mature product. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

Backup client recovery procedure. Lack of languages, Notification structure. Review collected by and hosted on G2.com.

John D.

Enterprise Architect

Real Estate

Enterprise (> 1000 emp.)

4/30/2018

"Asigra proven protection"

5/5

What do you like best about SaaSAssure?

Asigra is a time tested proven solution that has saved our systems numerous times. The system is easy to use and effective even over slow or higher latency connections. Review collected by and hosted on G2.com.

What do you dislike about SaaSAssure?

The user interface could be more intuitive and a lot faster when loading and setting up operations. They are working to improve the experience in newer versions of the UI. Review collected by and hosted on G2.com.

Recommendations to others considering SaaSAssure:

Select a partner with a lot of knowledge on the product to implement and manage the day to day operations and you'll sleep better every night knowing the backups work. Review collected by and hosted on G2.com.

What problems is SaaSAssure solving and how is that benefiting you?

Cloud backups for 100's of remote properties with centralized reporting and real-time monitoring. Review collected by and hosted on G2.com.