RSA Archer met my team's needs for building out a Vendor Risk Management program, allowing full control and build out of our customized workflows for all SMEs and stakeholders. Review collected by and hosted on G2.com.
Although the platform allowed for customization and met our team's needs, it was very nuanced to create the custom dashboards + necessary approval workflows and required multiple resources on our end including hiring a full-time dedicated Archer RSA expert on our team, who dually worked as the primary admin, and contracting with multiple consulting firms for many years to assist in the build out. Review collected by and hosted on G2.com.
Flexibility and level of customization, Dashboard & Report functionality. Workflow based and strong access controls Review collected by and hosted on G2.com.
Look and feel can be improved and can be made more user friendly Review collected by and hosted on G2.com.
User-friendly interface, data visualisation is very helpful, one can track Project status, budget spendings, identified risks using dashboards and ivews and notifications can be configured to alert users on possible risks and issues identified, RSA Archer provides OOTB solutions which can be tailored to meet the organisation process Review collected by and hosted on G2.com.
Custom coding is not fully supported and field id changes has to be made with each change migration to Test and Production environment Review collected by and hosted on G2.com.
It was pretty fast to navigate through the application and easy to use. Review collected by and hosted on G2.com.
Hard to develop customized applications that were not out of the box. It also became complication to figure out the structure of the application once it grew to a larger scale. Review collected by and hosted on G2.com.
Comprehensive assessment tracking from A to Z. Review collected by and hosted on G2.com.
Not so user friendly. Certain customization has to be made in order for it to be useful and understandable. Also, sometimes it would not work on IE even though it states that the most compatible Internet Browser to be used is IE. I have to jump among IE, Chrome, and Firefox sometimes in order to make certain function works. Review collected by and hosted on G2.com.
We use Archer to manage vendor relationships, vendor contacts, vendor contracts, risk/policy exceptions, and various other vendor risk uses. It is used enterprise-wide and is a key part of doing any work with a third party. We have used different versions of RSA Archer over the years and the team is trying to get the application to the most current platform/release. Review collected by and hosted on G2.com.
There are a couple limitations that does not benifeit or assist with our company that ca. Be improved but it’s a very great tool we use and we believe we will see updates in the near future Review collected by and hosted on G2.com.
I appreciate how many GRC use cases can be perceived and achieved by using this very powerful product. Review collected by and hosted on G2.com.
In order to get the most out of this product, you need a strong team of professionals who are well-versed in knowing how to administer it properly based on RSA's best practice guidelines. Review collected by and hosted on G2.com.
RSA Archer offers an easy platform for risk management. The data base is user friendly and minimizes the worry for network security. Review collected by and hosted on G2.com.
Training can take awhile to figure out everything it has to offer, but once you have a solid understanding, you will be ablet to tailor the configuration to your needs. Review collected by and hosted on G2.com.
Archer is a very useful system to track and house audit results. We use it mainly at the conclusion of an audit to upload all our files, and send items through a workflow for review and approval. It is very customizable - we have frequently requested changes be made to the interface and they have been completed. Review collected by and hosted on G2.com.
Because it is so customizable, initially it can feel "clunky" and difficult to navigate, but through customizing, it becomes much more user friendly. Review collected by and hosted on G2.com.
The querying and reporting capabilities are excellent, and the interconnections of all of the applications and modules really helped to bring data together that used to be a very manual and error-prone process. Review collected by and hosted on G2.com.
Getting the data into the system can be tedious, as there are a lot of required fields. Often, work is lost due to user error or the occasional system error. Report writing can sometime be tedious or not quite work how you want due to the required data relationships. Review collected by and hosted on G2.com.