RSA Archer Reviews & Product Details

RSA Archer Overview

What is RSA Archer?

RSA Archer, you can manage risks, demonstrate compliance, and automate business processes.

RSA Archer Details
Website
Product Description

RSA Archer, you can manage risks, demonstrate compliance, and automate business processes.


Seller Details
Seller
RSA Security
Company Website
HQ Location
Bedford, MA
Twitter
@RSAsecurity
117,930 Twitter followers
LinkedIn® Page
www.linkedin.com
3,079 employees on LinkedIn®
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RSA Archer Reviews

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Senior Account Director
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

RSA Archer met my team's needs for building out a Vendor Risk Management program, allowing full control and build out of our customized workflows for all SMEs and stakeholders. Review collected by and hosted on G2.com.

What do you dislike?

Although the platform allowed for customization and met our team's needs, it was very nuanced to create the custom dashboards + necessary approval workflows and required multiple resources on our end including hiring a full-time dedicated Archer RSA expert on our team, who dually worked as the primary admin, and contracting with multiple consulting firms for many years to assist in the build out. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do your due diligence to best understand what likely are the capital budgeting requirements to onboard and implement this system for your program needs, especially the ongoing support needs + costs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Creating a full end to end vendor risk management program allowing for systematic review, documentation repository, approval, annual risk review and renewal capabilities with workflows to all relevant SMEs by vendor type and risk score weighting. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Flexibility and level of customization, Dashboard & Report functionality. Workflow based and strong access controls Review collected by and hosted on G2.com.

What do you dislike?

Look and feel can be improved and can be made more user friendly Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good Product, Customizable, workflow based, rich in functionality, effective access controls. The dashboard capability allows for a wide range of customization for multiple users types and levels. This software helps in tracking Audit, risk, compliance requirement & Management Systems. Tool to effectively manage GRC activities Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Policy & Program Management, Audit Management, Compliance management, Risk Management, IT Control Assurance, Information Security Management & Business Resiliency Review collected by and hosted on G2.com.

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Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

User-friendly interface, data visualisation is very helpful, one can track Project status, budget spendings, identified risks using dashboards and ivews and notifications can be configured to alert users on possible risks and issues identified, RSA Archer provides OOTB solutions which can be tailored to meet the organisation process Review collected by and hosted on G2.com.

What do you dislike?

Custom coding is not fully supported and field id changes has to be made with each change migration to Test and Production environment Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

we use archer to automate approvals and workflow for following domains: Issues Management, Project Management, Strategic planning and Exam Management Review collected by and hosted on G2.com.

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Web Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It was pretty fast to navigate through the application and easy to use. Review collected by and hosted on G2.com.

What do you dislike?

Hard to develop customized applications that were not out of the box. It also became complication to figure out the structure of the application once it grew to a larger scale. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need an application for tracking capiblities, RSA Archer can get you there, but if you're looking for something with more customization not out-of-the-box, I would look elsewhere. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I utilized it to track vulnerabilities for the government's cyber security team. It was beneficial for our team because it provided simple to use interface for tracking issues. The ability to use workflows helped as well for efficiency. Review collected by and hosted on G2.com.

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Information Security Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Comprehensive assessment tracking from A to Z. Review collected by and hosted on G2.com.

What do you dislike?

Not so user friendly. Certain customization has to be made in order for it to be useful and understandable. Also, sometimes it would not work on IE even though it states that the most compatible Internet Browser to be used is IE. I have to jump among IE, Chrome, and Firefox sometimes in order to make certain function works. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

RSA Archer is a powerful tool from GRC perspective. However, additional customization may have to invest in order for this tool to be more user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Security Governance and Compliance. This tool is helpful when conducting comprehensive security assessments. Review collected by and hosted on G2.com.

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GC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We use Archer to manage vendor relationships, vendor contacts, vendor contracts, risk/policy exceptions, and various other vendor risk uses. It is used enterprise-wide and is a key part of doing any work with a third party. We have used different versions of RSA Archer over the years and the team is trying to get the application to the most current platform/release. Review collected by and hosted on G2.com.

What do you dislike?

There are a couple limitations that does not benifeit or assist with our company that ca. Be improved but it’s a very great tool we use and we believe we will see updates in the near future Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It provides a central point to store all IT Risk Policies and any active exceptions to those policies. This allows the user to manage their exceptions and submit new items as needed. Review collected by and hosted on G2.com.

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CB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

UI, navigation, configuration is pretty easy to pick up on Review collected by and hosted on G2.com.

What do you dislike?

Limited reporting, integrations can be difficult, silverlight Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automating business processes and creating connectivity to company’s assets, risks, controls, etc Review collected by and hosted on G2.com.

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GI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

My favorite thing was being able to easily access and update controls related to individual business units Review collected by and hosted on G2.com.

What do you dislike?

There wasn't anything I can identify that I disliked Review collected by and hosted on G2.com.

Recommendations to others considering the product:

RSA Archer is a good program to assist an Internal Audit group with the oversight and management of controls related to individual business units. I would recommend this as a great starting point for any and all Internal Audit functions, seeking an adequate software / database for control identification and management. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My favorite thing was being able to easily access and update controls related to individual business units Review collected by and hosted on G2.com.

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GF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It helps me understand the overall governance model and helped in conducting risk assessment. Review collected by and hosted on G2.com.

What do you dislike?

I would like for more detailed explanation of certain things Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Nothign at the moment, they are doing a great job! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helped in solving client governance related issues and also in risk assessment. Review collected by and hosted on G2.com.

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UG
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I appreciate how many GRC use cases can be perceived and achieved by using this very powerful product. Review collected by and hosted on G2.com.

What do you dislike?

In order to get the most out of this product, you need a strong team of professionals who are well-versed in knowing how to administer it properly based on RSA's best practice guidelines. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you have a sufficiently sized and adequately trained team to support this product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This product is serving as our primary platform for all governance, risk, and compliance needs which includes incident response, business impact analysis, risk register, breach reporting, and risk management. Review collected by and hosted on G2.com.

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GB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ease of data entry, support personale are helpful. Review collected by and hosted on G2.com.

What do you dislike?

Not visually appealing, difficult to find product you're looking for Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Building quotes. Very helpful for pricing. Review collected by and hosted on G2.com.

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GI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Industry standard tool, once implemented it works well but that requires serious investment Review collected by and hosted on G2.com.

What do you dislike?

Time and cost to operationalize, even then it feels dated Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

VRM Review collected by and hosted on G2.com.

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UM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

RSA Archer offers an easy platform for risk management. The data base is user friendly and minimizes the worry for network security. Review collected by and hosted on G2.com.

What do you dislike?

Training can take awhile to figure out everything it has to offer, but once you have a solid understanding, you will be ablet to tailor the configuration to your needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have minimized risk to a degree with this platform, and have realized a solution for or risk management in which we are able to understand. Review collected by and hosted on G2.com.

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UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Archer is a very useful system to track and house audit results. We use it mainly at the conclusion of an audit to upload all our files, and send items through a workflow for review and approval. It is very customizable - we have frequently requested changes be made to the interface and they have been completed. Review collected by and hosted on G2.com.

What do you dislike?

Because it is so customizable, initially it can feel "clunky" and difficult to navigate, but through customizing, it becomes much more user friendly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's definitely worth looking into if you are on an older system like GRC. Archer is able to customized to your needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Archer eases the review and approval process for completing our internal audits. Review collected by and hosted on G2.com.

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self
Management Consulting
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Great product with extensive capabilities Review collected by and hosted on G2.com.

What do you dislike?

User interface is a bit primitive

No mobile app support

None else Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for latest version and get best v nsit for customisation Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automation leading to cut in time and cost Review collected by and hosted on G2.com.

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CM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Integration capabilities. Ability to quickly configure basic applications and questionnaires. Review collected by and hosted on G2.com.

What do you dislike?

User interface, not the most comprehensive customization set of options. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Risk assessments/internal audit/findings can be automated across geographies. Review collected by and hosted on G2.com.

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Senior Analyst, Internal Audit
Financial Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The querying and reporting capabilities are excellent, and the interconnections of all of the applications and modules really helped to bring data together that used to be a very manual and error-prone process. Review collected by and hosted on G2.com.

What do you dislike?

Getting the data into the system can be tedious, as there are a lot of required fields. Often, work is lost due to user error or the occasional system error. Report writing can sometime be tedious or not quite work how you want due to the required data relationships. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to report information more timely, completely, and accurately, and have audit data more organized for people outside the audit group. Review collected by and hosted on G2.com.

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Do you work for RSA Archer?