--- title: RoomRaccoon Reviews meta\_title: 'RoomRaccoon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how RoomRaccoon works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- # RoomRaccoon Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by RoomRaccoon but has limited features. Are you part of the RoomRaccoon team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! RoomRaccoon is an innovative all-in-one Hotel Management System for independent hotels, B&Bs, hostels, apartments and vacation rentals. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other functions include housekeeping management, revenue management, automated upselling, online check-in and more. RoomRaccoon is one of the most connected solutions on the market and offers over 400 integrations with business solutions such as Lightspeed, Sage, Booking.com and Expedia. Try for free for 14 days. No credit card required. * * * Seller [RoomRaccoon](https://www.g2.com/sellers/roomraccoon) Discussions [RoomRaccoon Community](https://www.g2.com/products/roomraccoon/discuss) Languages Supported German, English, French, Croatian, Italian, Dutch, Portuguese, Spanish Overview by Lindsay Krause Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/roomraccoon/pricing) ## Top-Rated Alternatives [ ![Hostaway](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostaway") Hostaway 4.8/5(415) ](https://www.g2.com/products/hostaway/reviews) [ ![Cvent Event Marketing & Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ ![Cloudbeds](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloudbeds") Cloudbeds 4.3/5(40) ](https://www.g2.com/products/cloudbeds/reviews) [ View All Alternatives ](https://www.g2.com/products/roomraccoon/competitors/alternatives) ## User Insights Average based on 14 real user reviews. Implementation Time 1 month [Log in to unlock pricing and user insights](/login) ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Small-Business (50 or fewer emp.) 9/11/2023 "Ops Training" 4.5/5 What do you like best about RoomRaccoon? How easy it is to make room moves. I also enjoy the Housekeeping and Maintenance features. Review collected by and hosted on G2.com. What do you dislike about RoomRaccoon? The team is always eager to jump on a call to assist. My only problem is the sales reports are not quite where I need them as well as guest profiling. Review collected by and hosted on G2.com. What problems is RoomRaccoon solving and how is that benefiting you? Tracking readiness of rooms between HK and front desk. Keeping a log of maintencance issues. Review collected by and hosted on G2.com. Show More Response from Alba Benítez of RoomRaccoon [Editedit](https://www.g2.com/survey_responses/roomraccoon-review-8589940/official_response/edit) Thank you for your feedback on RoomRaccoon! We're glad you find it easy to manage room moves and appreciate our Housekeeping and Maintenance features. We're here to assist, and we'll work on improving our sales reports and guest profiling based on your input. RoomRaccoon's benefits for you in tracking room readiness and maintaining maintenance logs are valuable to us. If you have more suggestions, feel free to share. Thank you for choosing our software. The RoomRaccoon Team. Current UserValidated ReviewerSource: Organic KB Kyle B. Small-Business (50 or fewer emp.) 3/23/2023 "System is buggy from time to time. The price for what you get does not equate to actual value." 1.5/5 What do you like best about RoomRaccoon? Its a refesh of similar platforms. A re-skin or perfected beta for short term rental managment UX platforms....I think of asana or slack or g-suite in combination Review collected by and hosted on G2.com. What do you dislike about RoomRaccoon? Its buggy and WAY overpriced to without ANY robust features or perks to validate the premium. Too simple to be considered $500+ per month. Definately not thinking of their target market with the price. Review collected by and hosted on G2.com. What problems is RoomRaccoon solving and how is that benefiting you? My problem is more of a standard of how I want to manage airbnb short-stays. There are other paltforms that have similar if not exact ability. Having an extra step in intregations set up does not bother my team. Especially when we pay much less to do so. It is actually preferred that they understand how how cloud systems work for the company and how to trouble shoot Review collected by and hosted on G2.com. Show More Response from Lindsay Krause of RoomRaccoon [Editedit](https://www.g2.com/survey_responses/roomraccoon-review-7861288/official_response/edit) Thank you for taking the time to share your valuable feedback with our team, Kyle. We set a high standard for ourselves and are sorry to hear that our service did not satisfy your expectations at this time. Please provide us with your contact details so our team can assist you further. Alternatively, reach out to contact@support.roomraccoon.com with any further comments, concerns, or suggestions you wish to share. 4/7/2023 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 11/5/2023 "RoomRaccoon Rating" 3.5/5 What do you like best about RoomRaccoon? The user accessibility and ease of requesting help in the system. Review collected by and hosted on G2.com. What do you dislike about RoomRaccoon? N/A I have enjoyed using it! It's easy and user friendly Review collected by and hosted on G2.com. What problems is RoomRaccoon solving and how is that benefiting you? It's allowing me to reach out to customers easier and makes thing quicker so I have more time to take on other tasks Review collected by and hosted on G2.com. Show More Response from Alba Benítez of RoomRaccoon [Editedit](https://www.g2.com/survey_responses/roomraccoon-review-8821190/official_response/edit) Hey there! Thank you for sharing your positive experience with RoomRaccoon! We're thrilled to hear that you find our platform user-friendly and appreciate the ease of requesting help whenever needed. Your feedback reinforces our commitment to providing excellent user accessibility and support services. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way. Team RoomRaccoon Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 9/19/2023 "serena has been great" 5/5 What do you like best about RoomRaccoon? the property management software is great and easy to use Review collected by and hosted on G2.com. What do you dislike about RoomRaccoon? the costs to add other functions. It should be included with my monthly fee. Review collected by and hosted on G2.com. What problems is RoomRaccoon solving and how is that benefiting you? i dont have problems Review collected by and hosted on G2.com. Show More Response from Alba Benítez of RoomRaccoon [Editedit](https://www.g2.com/survey_responses/roomraccoon-review-8604688/official_response/edit) Thank you for your review! We're thrilled to hear that you find our software easy to use and that our Raccoon, Serena. has provided you with a great service. We also appreciate your feedback regarding the additional costs for extra functions. We understand your concern and are continually working to enhance our pricing structure to better serve our users. If you ever need assistance or have suggestions, please feel free to reach out to our support team. We're here to help and ensure your experience remains excellent. Thank you for choosing us! The RoomRaccoon Team. Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/roomraccoon/pricing) RoomRaccoon Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0e65c55e92d4d9025d646e4158b9bef/cloudbeds.png "Product Avatar Image") Cloudbeds 4.3/5(40) [ Compare Now ](https://www.g2.com/compare/cloudbeds-vs-roomraccoon) ##### Categories on G2 [Hotel Reservations](https://www.g2.com/categories/hotel-reservations)[Channel Management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)[Hotel Management](https://www.g2.com/categories/hotel-management) ##### Explore More [Which database comparison tools provide fast comparisons on large databases without slowing development workflows?](https://www.g2.com/discussions/which-database-comparison-tools-provide-fast-comparisons-on-large-databases-without-slowing-development-workflows)[Which presales management platforms have the most mature metrics and deal review practices?](https://www.g2.com/discussions/which-presales-management-platforms-have-the-most-mature-metrics-and-deal-review-practices)[best ecommerce fraud protection software](https://www.g2.com/discussions/best-e-commerce-fraud-protection-software-in-2025) [What platform provides multi-location property portfolio management?](https://www.g2.com/discussions/what-platform-provides-multi-location-property-portfolio-management)[Best cloud-based EDI solution](https://www.g2.com/discussions/what-s-the-best-cloud-based-edi-solution)[What are the top DBMS platforms for scalability and performance?](https://www.g2.com/discussions/what-are-the-top-dbms-platforms-for-scalability-and-performance) [Show MoreShow Less](javascript:void(0);)