ROLLER Software Reviews (58)

Reviews

ROLLER Software Reviews (58)

4.3
58 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and comprehensive support, making it simple for both staff and customers to navigate. Many appreciate the all-in-one platform that streamlines operations, allowing for efficient booking and management. However, some users note that the reporting features could be more advanced, which may limit deeper data analysis.
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EMMA T.
Marketing Manager
Mid-Market (51-1000 emp.)
"Great booking system"
5/5
What do you like best about ROLLER Software?

The ease of the set up. It was quite overwhelming to think of building a new booking platform and uploading all of the sessions and products across the business. It was a big job for one person but Roller support and online guides make it as easy to follow as possible. The account manager Shamiso was very supportive and trained my team and I on everything we needed to know, constantly proofing all of the set up which provided me with the confidence everything had been done correctly. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

There's only a small number of mechanics I would improve if I could. Any software updates or amends can all be suggested to the development team via email and they will advise if its something that would prove useful to other clients too. Review collected by and hosted on G2.com.

Response from Paul Robertson of ROLLER Software

Thanks for your review and your kind words, Emma. Cheers, Paul (ROLLER)

LT
Liz T.
Director
Mid-Market (51-1000 emp.)
"Roller works really well for us."
4.5/5
What do you like best about ROLLER Software?

For us the best things about Roller is the speedy check in process and waiver system. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

There are a lot of features the Roller has that we don't use as a small business. It would be really helpful for us if we could access Venue Manager on mobile devices. It also does not have a couple of simple functions that we have had with previous software that we now have to manually, for example a figure of how many people have checked in for an individual session. Review collected by and hosted on G2.com.

Response from Paul Robertson of ROLLER Software

Thanks for your kind words and your feedback, Liz. We're glad you're enjoying the speedy check-in process and waiver system. Regards, Paul (ROLLER).

FB
Filipe B.
Project Manager
Mid-Market (51-1000 emp.)
"Great system that is very straight forward to configure & use!! "
4.5/5
What do you like best about ROLLER Software?

The system itself is easy to configure and easy to train staff members on. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

Feature request - if we request a particular feature, this usually takes months of development and is fairly costly. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Great easy to use platform with exceptional customer service "
5/5
What do you like best about ROLLER Software?

Having never been involved in the building of a booking platform i was at first quite daunting at first but the simplistic that roller use makes it so user friendly from the development of the platform all the way to the staff point of sale. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

compared to other platforms i have used i can honestly say that roller beats it others in all areas Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Super Efficient Team!"
5/5
What do you like best about ROLLER Software?

I love using Roller as our Booking Management tool. The set up and processes are easy, even for a IT dummy like myself :) If I get stuck the team are always on hand to answer the most trivial of questions and can show you how they fix it remotely too so you can fix it yourself for next time. I converse with the team on the phone and through the support system too. Both are equally good ways of effective communication. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

Some limitation when it comes to discount mechanisms. We usually work the system a different way to try and accommodate Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Fool proof system"
5/5
What do you like best about ROLLER Software?

I love how simple the system is to operate, not only from the back end but for our customers too. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

There isn't really anything I dislike about the system, any suggestions to improve the system can be sent to Roller to review which is great! Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Very use full software for any size companies"
5/5
What do you like best about ROLLER Software?

Roller soft ware have all in one place, so easy to use, because no need to purchase additional software's

Roller in build CRM and gift card, POS, Ticketing any size companies can use it Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

we feel price, if the prices Roller get many other users Review collected by and hosted on G2.com.

Verified User in Broadcast Media
IB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"Dope platform "
4.5/5
What do you like best about ROLLER Software?

I think what is helpful about ROLLER Software is that it’s east to access and overall a great platform Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

What is least helpful about ROLLER is how long it takes to load Review collected by and hosted on G2.com.