set-up with Roller team has been easy, with discovery sessions upon request to understand certain specificities. Roller has been an agile system for our use, with the ability to set up the various products we need for our operations. Multiple reporting features available give us good visibility on business performance. Review collected by and hosted on G2.com.

Invoicing does not meet all our requirements. There is no perfect system, but Roller has proven to be good value for money for what we do. Review collected by and hosted on G2.com.

I like that the POS is able to be personalized. The help area is super helpful! Review collected by and hosted on G2.com.

needing to add the resource to the schedule and the product.

Playground doesn't work - ever. Review collected by and hosted on G2.com.

I think thhe best part of Roller in the customer support, people, and their willingness to help. We use Roller every single day in our business. It's easy to use and we can accomplish what we are trying to do wit ease. Love that they are always coming out with something new to better serve the customers. Review collected by and hosted on G2.com.

When there are updates, I some times can get overwhelmed, but they have support! Review collected by and hosted on G2.com.

The software itself is very user friendly handles a high amount of customer traffic and transactions.

The build on our end was relativley seemless, with the back office set up both adaptable and convenient

while this was all incredibly helpful it paled in significance to our our onboarding manager filipe, who was excellent throughout and always happy to help Review collected by and hosted on G2.com.

Its not a dislike but the reporting suite could be a little bit better with the facility for building of customised reports

That being said I believe this is to be tackled with an upcoming update. Review collected by and hosted on G2.com.

With our company's type of business, Roller matches up pretty well, a lot of research was done before switching to it. I think it's pretty easy for users to learn and understand. Review collected by and hosted on G2.com.

We have a growing business, and with that we often think about new features. Roller has been slow in the past about the addition of new features; speeding that up would be a huge help. Review collected by and hosted on G2.com.

We just implemented Roller and we're now very excited to discover more if its features. Roller was, as one of a few solutions, able to cover most of our requirements for a booking portal. Even worked with some language barrieres and the operating staff is also happy. Onboarding process was absolutly 10/10 and our client service agent Filipe took great care of all our needs. We didnt had to have any experience and there is a helpcenter and direct support for all open questions. This helped us a lot to really customize Roller to our needs and make the most out of it. Review collected by and hosted on G2.com.

Non native english speaker staff members need to be able to understand the basics of the software and help themselve. In our case this is not a big problem, but on a larger scale a translation of the venue manager and POS system could be helpful. Review collected by and hosted on G2.com.

I have worked with many POS systems over the last ten years, and Roller has been the easiest to implement with my teams. It is so much more intuitive than other software, allowing our team training and development to focus on guest experience. The Roller Support team is unmatched in response time and effectiveness! System outages are a risk for any business, and having reliable support has been a lifesaver! Review collected by and hosted on G2.com.

I honestly don't have any dislikes at this time. Any feedback I've had over the last few years has been fixed in updates! Review collected by and hosted on G2.com.

My favourite thing about Roller is the continuous updates. Functionality that I didn't even think we needed could be added in a patch update. Review collected by and hosted on G2.com.

I think smaller businesses that have slightly unique needs, can sometimes wait for features to be rolled out that could be helpful. Review collected by and hosted on G2.com.

Ease of use and extremely flexible and simple for front line staff Review collected by and hosted on G2.com.

Limited options for custimiztion of receipts Review collected by and hosted on G2.com.

The customer facing side is user friendly and easy to navigate for customers. Review collected by and hosted on G2.com.

Reporting let's say it again reporting without using a third party software Review collected by and hosted on G2.com.