Roam Reviews & Product Details

I love using ROAM for my job because it makes it really easy to communicate with others in our remote company. It's awesome how I can just click on a coworker's office and connect instantly without having to set up a call or text them. The layout and user interface are really nice, making everything pretty useful and straightforward. Setting up ROAM was very easy too, just plug and play. Overall, it's great! Review collected by and hosted on G2.com.

The only complaint I have about ROAM is just the settings screen. Sometimes it's a bit annoying to find stuff. They should add a search bar. Review collected by and hosted on G2.com.

I really appreciate the video quality and the screen sharing feature in ROAM. I especially like that I can mark something on the presenter's screen during screen sharing, which was missing in other tools. Meetings are easily accessible for customers thanks to the invitation via a guest link. Additionally, it's convenient that calendar entries can be organized and automatically synchronized via ROAM. The overview in the "virtual office" is also a plus, as I can easily see which colleagues are currently online. All in all, Roam works pretty well for my use case. Review collected by and hosted on G2.com.

Some menu functions are partially hard to find. Review collected by and hosted on G2.com.

What I like about ROAM is that it is reduced to the essentials and has no unnecessary gimmicks, unlike other "virtual offices." The video and audio quality is really good, almost at Zoom level. Additionally, it's super easy to invite external people to a video meeting via a link without needing additional software, just a browser is enough. Setting up ROAM was also easy. Review collected by and hosted on G2.com.

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I like the visibility ROAM creates into how the business is operating, much like a physical office. This includes better communication, more visibility around employee availability, and shorter, more efficient meetings. I appreciate that ROAM integrates with most other tools, including our MSFT suite, which allows for easy scheduling of meetings through its AI tools, eliminating the need to search for meeting spots manually. The integration with Spotify is a cool feature for us as a music company, as it allows people to see what someone is listening to in their office. The initial setup was very smooth, with the ROAM team being very hands-on, and their early onboarding demos are entertaining. Review collected by and hosted on G2.com.

The agenda feature in the app could be improved to allow people to see further forward in calendars. ROAM could allow for some more visible notifications when someone gets a chat message or has a 'door knock'. Review collected by and hosted on G2.com.

Roam has been such a game-changer for a remote team. Being able to just hop in, see who's in office, and get a quick answer or make a decision on the spot has cut down so much of the back-and-forth that usually comes with being remote. Instead of starting a long Slack thread or scheduling a whole zoom call for something that takes 2 minutes, we can just jump in, talk it out, and move on with our day. It also brings back a lot of the spontaneous stuff you miss when you're not in an office- the quick "hey, got a sec?" moments, hallway chats, just seeing your coworkers around. It makes the team feel way more connected day-to-day, and it's the closest thing to actually being in an office together. Review collected by and hosted on G2.com.

One thing that's been a bit annoying is the Granola integration. I use Granola to take notes for pretty much every meeting, and on zoom it automatically wraps up the note-taking when I leave the call. But on Roam, that doesn't happen- so I end up with notes that just keep running until I manually stop them, which is easy to forget.

A tighter Slack integration would also be huge. All our messages live in Slack, but it would be really nice if Roam and Slack were tied together somehow so I'm not bouncing back and forth between the two. Being able to see my Slack conversation with someone right there in Roam (or vice versa) would make it so much easier to keep context in one place instead of toggling between tools. Review collected by and hosted on G2.com.

I like being able to see when my colleagues are available, have quick conversations through office calls, and access several apps functions all within one tool. Review collected by and hosted on G2.com.

you cannot use simultaneously on the phone Review collected by and hosted on G2.com.

I use ROAM daily for all of our intercompany communication and communication with clients outside the company, and I love the fact that ROAM operates literally twenty-four seven. It's great that I can simply go to the room that someone is participating in and enjoy the ability to transact, discuss, and share ideas immediately. One of the things I like most about ROAM is that when I'm doing prospecting with my team, because we can all see each other, it provides a sense of community, a sense that we're all doing those things together. ROAM does a fantastic job, replacing several apps like Teams and Zoom, and it fully integrates with Google Calendar as well as our CRM. The setup was extremely easy, and once we got a better handle on how to onboard onto ROAM and use all its functions, it became a very productive tool to use. We really love it. Review collected by and hosted on G2.com.

Often with ROAM, especially when participating while in a moving vehicle, you tend to get quite a bit of freeze. This happens when transitioning from cell towers. Review collected by and hosted on G2.com.

I like ROAM because it makes working virtually feel a whole lot more connected, like having an office where you can knock on someone's door. It also allows you to have a shelf of your interests, which makes staying connected a whole lot easier and simpler. I have a very good idea of what people are doing and where they're at, making it a more collaborative space similar to being at the actual office. The feature where you can knock on someone's door is super enjoyable because it shows when someone else is in a room, and you can easily jump in and join them. This feature gives me a good idea if someone is away or available, contributing to greater accessibility between each other. Additionally, our room is connected to Zoom, so we know when we're having external meetings, which is super helpful. Review collected by and hosted on G2.com.

I don't have any qualms with what needs to improve in ROAM. But I guess one thing that could improve is having multiple connectivities to anything on Google Calendar. It would be helpful to represent whether or not you're busy. Review collected by and hosted on G2.com.

It is an amazing product, they have fantastic support and it has brought my remote team together in the best way. Review collected by and hosted on G2.com.

My team used another program and I can honestly say there is nothing I don't like about Roam. Review collected by and hosted on G2.com.

Consolidating multiple apps into one communication app. Review collected by and hosted on G2.com.

Just a few minor UI tweaks.

1.) Many team members had to change settings to "efficient" mode for the audio & video to perform well.

2.) Must go into settings to start video recordings

3.) If you need your camera for other apps (ie zoom, teams) it seems to hold on to it even when you close the app.

I've had to reboot for it to let go a couple times. Review collected by and hosted on G2.com.