Roam Reviews & Product Details

I love that ROAM removes the need for multiple apps like Calendly, Zoom, and Loom, saving our company significant costs. It's amazing that customers can quickly and efficiently resolve their issues by coming into ROAM. I find it extremely convenient for hosting meetings, whether via voice or video, allowing our customers to interact, ask questions, and get things done. I appreciate the time we save by doing everything in one app. It's also a big advantage that participants don't need a login to join meetings; they can just click a link. Overall, the initial setup of ROAM was very easy, which made doing business together with 200 employees much easier. Review collected by and hosted on G2.com.

I like the guest pass aspect, but it would be wonderful if we could upload batch groups of contacts so I don't have to manually input each guest pass. Review collected by and hosted on G2.com.

I love the fact that when you come in, you can open the UI and just be able to see your employees; the day-to-day use is awesome. How do you navigate around the instant chat, the group chats that you can have, you can lock people in, or lock people out, it's an absolutely wonderful feature. It's completely replaced my RingCentral

The capability of seeing where my staff is at all times and who's interacting with whom. The next best thing is the stats that come with the admin portal; you can see what's going on across the board. Then you have to consider that you have different floors for each team or division, which is awesome for keeping track of everybody.

The pricing is also really great, given the features you have. This completely replaces our 800. monthly Zoom accounts.

It has a wonderful AI intelligence baked into the service.

I have found that the support has been wonderful for learning this program.

So far, the performance has been wonderful. The only issue that I would say is that if you have a virtual background, it's a little fuzzy around your outline. Other than that, it's been wonderful.

Integrations have been an absolute breeze. I was able to have my CLOD code baked into tracking employees' timing when they're in their offices and things like that. Review collected by and hosted on G2.com.

If there's one thing that I do not like so far is the video conferencing with a background on. I've noticed that there's this flickering around the actual subject that's in the Video. It has been brought to our attention that the engineers are working on this particular product and it should be resolved and if you weeks if not a month from now. Review collected by and hosted on G2.com.

I love that it feels like an office, but online—you can hold meetings and easily let people know whether you’re available or not. I also really like how you can customize your space and make it your own. Also the AI that records the meetings and gives you a list is amazing! Review collected by and hosted on G2.com.

I think sometimes it can feel like a bit too much, so I get lost in the features. It’s not a big deal, though; it’s something you can get better at from the get-go, and once you’ve worked with it a lot, you start to know where everything is and how it works. Review collected by and hosted on G2.com.

I love being able to customize my virtual office so my colleagues can clearly see my interests. The ability to see who is virtually in office and whether they are in meetings or not is a slick visual to tie together employees working thousands of miles apart. The seamless integrations with Outlook and Claude have also boosted my productivity, especially when it comes to managing my work schedule. Overall, the software performs perfectly for the usual basics, and I’ve had minimal issues with sound or video quality. The support from the Roam team has been fantastic, it's actually quite nice to have a direct contact with the Roam team if any questions come up. I'm also just getting used to the AI virtual assistant that helps manage my schedule and create meetings for me as well. Review collected by and hosted on G2.com.

My main gripe right now is that certain features are missing if you’re not on a specific OS. They aren’t deal-breakers, but it was still a bummer that I couldn’t share what music I was playing locally with my colleagues. Review collected by and hosted on G2.com.

What I like best about Roam is how intuitive and easy to use it is. It makes organizing information and communicating with others simple and efficient. I also appreciate how it helps keep everyone aligned and makes it easy to share and access important information. Review collected by and hosted on G2.com.

Roam can sometimes feel a bit unoptimized, especially when sharing screens. The screen sharing can occasionally become laggy. Review collected by and hosted on G2.com.

I like the speed and simplicity ROAM brings to internal communications and meeting note tracking with Magic Minutes. I can visually see who is working in the office and knock on different rooms for a quick conversation instead of planning a whole meeting and sending a link. The initial setup was easy. Review collected by and hosted on G2.com.

I’d like Magic Minutes to let me specify what we’re looking for in a meeting and improve the quality and extraction of notes. I need it to capture useful information for our internal systems and CRM, rather than just provide a summary. Review collected by and hosted on G2.com.

It has the effect of replicating a lot of what was good about being physically in the office, with a good wrap around a lot of things. The UI/UX is clean, although its multi-window approach needs a little getting your head around. The pricing is decent for what it is, support and onboarding was good and easy. Review collected by and hosted on G2.com.

It takes a little getting used to. The AI magic minutes are good, but the querying of them could be better. The integration into hubspot is invaluable though. Review collected by and hosted on G2.com.

The feeling of having your team right in front of you even though you’re miles apart or even on the other side of the planet, while still having your own room. It’s a pretty unique feeling. Review collected by and hosted on G2.com.

The chat isn’t the best, but it’s definitely not the worst either. I can’t quite explain what I don’t like about it, but it feels like it still needs some improvements. Review collected by and hosted on G2.com.

The collaboration it allows with my team is second to none. It has improved my company's efficiency tenfold compared to other "virtual office" setups. The user interface and experience is top notch and has fun features to keep the team energized! Review collected by and hosted on G2.com.

There aren't many downsides to using Roam. If I had to nitpick, it SOMETIMES uses a lot of memory on older devices, so it slightly slows down older machines. Review collected by and hosted on G2.com.

I love how Roam keeps our team connected, no matter where we are in the world. It makes communication simple, seamless, and accessible, so collaborating with colleagues has never been easier. Whether we're working from the office, at home, or travelling, everyone stays informed and connected in one place. Review collected by and hosted on G2.com.

I haven't come across any downsides to Roam. Review collected by and hosted on G2.com.