Roam Reviews & Product Details

What I like most about Roam is how well it balances simplicity with real capability. It delivers dependable team messaging through channels, direct messages, file sharing, and integrations, yet it still stays easy to deploy and manage on self-hosted infrastructure.

From an administrative standpoint, I value having full control over data, user management, and security, rather than relying entirely on third-party cloud providers. The performance feels responsive, the interface is intuitive, and bringing new team members onboard is straightforward.

Over time, Roam has become a reliable communication hub for both day-to-day collaboration and automated workflows. It makes it easy to tie notifications, operational alerts, and business processes together in one platform. For organizations that prioritize privacy, ownership of their data, and operational independence, it’s a compelling option. Review collected by and hosted on G2.com.

While the core platform is solid, there are areas that could be improved. The ecosystem of third-party integrations and plugins is still smaller than that of more established collaboration platforms, so some specialized workflows require custom development.

The mobile experience, although functional, could be more polished and feature-complete. Documentation for advanced administration and automation scenarios could also be expanded, making it easier for organizations deploying Roam at scale or integrating it with existing infrastructure.

These are relatively minor issues compared with the overall reliability and flexibility of the platform, but addressing them would make Roam even more attractive for enterprise environments. Review collected by and hosted on G2.com.

I use ROAM for my business as a virtual office space. I like that it creates a sense of community within my workspace. It solves a lot of problems for me, like video calling and the ability to schedule meetings with clients who can also see our active workspace. It adds a fun environment and a good atmosphere, and it's great for screen sharing to educate my team properly. I find the workspace layout visually appealing and appreciate the video calling and voice features. Review collected by and hosted on G2.com.

I feel like the customization options in ROAM could be improved. Additionally, the API key features need some enhancement for better integration with my own company system. I also think it would help if the setup process was more accessible on mobile phones, although overall, the setup wasn't too bad since I already had prior experience with it. Review collected by and hosted on G2.com.

How seamless most of the things are, also I love how responsive the Roam team is, they are always there to help and their product development feedback loop is great.

I was also able to add all my integrations (even custom) ones with ease. In terms of pricing it's much cheaper than the competitors and they are really open about price increases. Review collected by and hosted on G2.com.

So far it can be a little buggy and be a bit of ram hungry Review collected by and hosted on G2.com.

The virtual office is the icing on the cake for us. Being able to see our colleagues in their office and the streamlined way of just clicking their office to have a quick audio call makes communication feel easy. The team feels more connected Review collected by and hosted on G2.com.

When we created group chats, they wouldn't show up in the listing for the members. Each member had to restart roam to see it. However we were able to reach out to support in the Roam platform and they were able to resolve the issue quickly Review collected by and hosted on G2.com.

I absolutely love ROAM because it's an all-in-one shop that's extremely open for me to use with all of my tools, allowing me to bring my technology and humans together. It's also an open API that's largely customizable, making it a perfect space for better managing and stewarding my team and interacting with my clients. I've also been able to consolidate my tools and walk away from Zoom, Google Meets, Loom, and more, favoring ROAM's offerings. The integration with various systems via a full API is a huge plus for me, and setting it up was very easy. Review collected by and hosted on G2.com.

I think ROAM is doing a pretty good job, but there are a few areas where I'd like to see improvements. First, I'd love to be able to manage AI team members just as I do with humans. It would be great if there was a way to bring my own AI assistant instead of using their Onnit assistant. Also, organizing conversations in the chat feature could be better. Having a more visual representation of the AI team structure, like AI offices, would also be a nice addition. Review collected by and hosted on G2.com.

What I like best about Roam is the sense of connection it creates across a global organization. With team members and Partners working across multiple time zones and locations, having a virtual office makes collaboration feel much more seamless and immediate. It creates a shared workspace where people can connect, communicate, and work together more naturally, regardless of where they are based. Review collected by and hosted on G2.com.

Roam can still feel a little laggy and buggy at times, particularly when it comes to push notifications. Notifications are not always as timely or consistent as expected, which can make it easy to miss messages or updates. Improving the overall responsiveness and reliability of notifications would make the experience much smoother. Review collected by and hosted on G2.com.

The AI integration and ease of use. I love being able to just get on my computer and if my team needs me they can just drop in. Review collected by and hosted on G2.com.

There is a slight learning curve initially. Once you realize it's meant to be a virtual office space and not just a webinar platform, it makes navigating the product a lot easier. Review collected by and hosted on G2.com.

It's THE best platform we've found for minimizing the downsides of being a remote team. Easy to feel connected to one another, quick pop-ins to the virtual office, seeing people's desk shelves... plus the simple calendar booking, brilliant AI features (recordings, transcripts, etc). It makes work more effective and more enjoyable. Review collected by and hosted on G2.com.

When someone doesn't have the client installed, or used Roam before, they often have errors entering meetings or getting video and audio to work. Review collected by and hosted on G2.com.

I enjoy being able to see when colleagues are available so that I'm not interrupting their workflow Review collected by and hosted on G2.com.

Suggesting Roam is easy but a lot of people are unfamiliar with Roam; so when scheduling a meeting where most people want to use Zoom or Google Meet, it's extra effort to convince the benefits Review collected by and hosted on G2.com.

I really like the visual map of the office in Roam, which makes it easy to see where everybody is on the grid and who I can reach out to without having to check Slack. The meetings feature is seamless, and the magic minutes feature is great for transcribing meetings automatically. It's valuable for staying connected with remote colleagues and facilitates communication beyond asynchronous methods. Review collected by and hosted on G2.com.

I had an issue early on with the app crashing whenever I would join video calls. Reached out to support and they gave me good answers. But I think stability of the product across older MacOS is still a work in progress. And the mobile app is a little buggy as well. Review collected by and hosted on G2.com.