Roam Reviews & Product Details

I like how ROAM makes team coordination a breeze by letting me easily connect with team members, even when they're in do not disturb mode. It solves our challenge of juggling multiple apps by offering an easy-to-use platform where I can see who's doing what, who's talking to whom, and view everyone's availability with just one click. The integrations with tools like Claude and Google Calendar are fantastic, making it simple to manage my schedule and invite people without hassle. I appreciate its AI integration, which acts as a great agent, and the guided setup made it easy to get started. Review collected by and hosted on G2.com.

Well, I believe support was initially great, but now the support is not so great. Sometimes, there is a separate trade window, and it's harder to find the chat window. If someone is sharing their screen and you are in chat, it's harder to find that. So yeah, that kind of lacks a great user experience. It's minor, I would say, not a major one. Review collected by and hosted on G2.com.

I love the 'virtual office' feel to it. Where each member has their own space which can be seen and interacted with.

You can click on their space and it sends them an instant notification in the form of a knock, essentially asking permission to hop into their office for a quick chat.

It's essential for remote environments and brings a close knit dynamic to the company.

You can see who is available and who is afk at all times.

The integrations are fantastic, it allows for recording and sharing of videos and screenshares with one click, and also provides transcripts out of the box.

Performance is fast. I honestly don't have a good gauge as my hardware is quite good so i wouldn't know how it performs on older machines.

As for the pricing, that's covered by corporate but if you consider the paid subscriptions that are made redundant by Roam, the cost is in the negative.

My experience with support has been great, you essentially send a DM and they respond. Most things have been handled by the AI butler that also comes standard. You can choose their name and icon and personality type. Review collected by and hosted on G2.com.

Honestly, every complaint I’ve had has been passed along to the dev team, and they’ve kept me updated on the progress. Because of that, I don’t really feel I can bring those issues up again as faults. Review collected by and hosted on G2.com.

I like that ROAM is easy to use and has a cool user interface, making communication more efficient for my business. It boosts the company's ROI and enhances team performance. I'm also impressed by the seamless usage and good support. The Office feature is especially valuable as it helps everyone feel like part of an actual company, boosting productivity and making meetings easier. Integrating with Google Calendar is a plus. The initial setup was super easy, just an invitation link and you're in, which was great. Review collected by and hosted on G2.com.

So far I don't see anything that I dislike Review collected by and hosted on G2.com.

Roam has become my right-hand man! As the EA to a busy CIO, the Magic Minutes feature is easily the most useful part for me. Overall, Roam is a wonderful platform that helps us stay connected as a company, whether employees are in the office or working remotely. Review collected by and hosted on G2.com.

I didn’t like how difficult it was to get back to the main page from the inbox. However, after a new update, a button was added to the inbox screen, which makes it much easier to access the main page. Review collected by and hosted on G2.com.

Roam is a blast to use! It is like having a party while getting your work done in a professional free-flowing environment. Plus, the ease of moving from one room to the next is just plain smooth. Review collected by and hosted on G2.com.

I don't really see any downsides of Roam. They always seem to be searching for answers in ways to improve and stay ahead. In addition, they are always accessible. Review collected by and hosted on G2.com.

I like ROAM’s skeuomorphic virtual office design. It’s intuitive to navigate and makes it easy to see who’s busy, who’s free, and who I can ask for help. It makes remote work feel less isolated, like I’m not alone working as a team. ROAM also helps us bring meetings and chats together instead of managing them in separate channels. The developer docs are really clear, and setup was super easy. We even got a call with the head of customer support to help us get oriented. For a fully remote team, I think ROAM is awesome and, in some ways, a bit of a game changer for us. Review collected by and hosted on G2.com.

The daily schedule calendar feature that integrates with Google Calendar is mediocre at best, and I can't edit that calendar inside ROAM, so I have to manage it separately and bounce back and forth. ROAM is also another meeting platform, and external folks are uncomfortable using something besides Teams, Google Meet, or Zoom, so we just won't use it externally. That means I can't use Magic Minutes to record notes from external calls; we use Gemini and Google Meet instead, so that information ends up in Google Docs. That's a big tradeoff. Review collected by and hosted on G2.com.

Easy to use, with good meeting quality. Overall, it’s a very good virtual office solution. Review collected by and hosted on G2.com.

It keeps using my microphone all the time, even when I’m in a room where nobody is talking and no one has their microphone open. Also, the notification volume is tightly coupled to my speaker volume inside the app. I need these to be separate volume controls so I can lower the sound from other teammates while keeping notification sounds loud enough. Review collected by and hosted on G2.com.

What I like most about ROAM is how it improves communication, collaboration, and day-to-day teamwork by creating a virtual office that feels much more natural than traditional messaging or video conferencing tools. Instead of waiting on emails or chat responses, it feels like you're working alongside your team in real time.

One of my favorite features is being able to knock on someone's virtual office, jump into meetings instantly, and stay connected throughout the day without the usual friction. I also like the ability to see where teammates are, spotlight a colleague when needed, and switch myself to Do Not Disturb when I need uninterrupted focus. It strikes a great balance between accessibility and productivity.

The VAI Notetaker is another standout feature. It automatically captures meeting notes and organizes important discussions, making it easy to review key decisions and action items without relying on manual note-taking.

The transition to ROAM was incredibly smooth. Within a very short time, almost everyone in our office was impressed by how intuitive and easy it was to use. Adoption happened naturally because the platform just makes sense.

Another thing that stands out is the call quality. Compared to other communication platforms I've used, ROAM consistently delivers clear, reliable audio and video, making conversations feel effortless.

Overall, I believe ROAM is an excellent solution for remote and hybrid teams. It creates a more connected, collaborative work environment while remaining simple, intuitive, and enjoyable to use. Review collected by and hosted on G2.com.

When you minimize the desktop app it shows you as inactive. Review collected by and hosted on G2.com.

I like having all team members in one place using the same applications, and being able to see if the team is working on their own or having meetings with others. We love the ability to "knock" on someone's "office" door even though we are not in person. This visibility helps us check in and offer help when needed. The integration with Outlook for calendar use is handy, and switching to ROAM will allow us to cancel other subscriptions like Zoom and BombBomb. The initial setup was very easy, and having a dedicated representative to answer questions was great. Review collected by and hosted on G2.com.

I like the "shelf" people can create to highlight some things about themselves, but I wish you didn't have to be in their "office" to see the shelf. Review collected by and hosted on G2.com.

What I like most is that it actually makes remote work feel like working in the same office. Our team is spread across five countries, and being able to see who's available and jump into quick conversations instead of scheduling another meeting has made collaboration much more natural. The Game Room is also a surprisingly fun touch. We use it for quick breaks, and it's helped people get to know each other beyond work. It's one of those small features that makes a remote team feel more connected. Review collected by and hosted on G2.com.

There isn't much I dislike, but there's still room to improve. I'd love to see more customization options for office layouts and a few more integrations with the tools we use every day. As the platform keeps growing, those additions would make it even better. Overall, it's been a really positive experience for our team. Review collected by and hosted on G2.com.