# Riverbed NPM+ Reviews
**Vendor:** Riverbed Technology  
**Category:** [Observability Software](https://www.g2.com/categories/observability-software)
## About Riverbed NPM+
Riverbed NPM+ is a SaaS-based network observability solution that provides IT teams with unparalleled visibility into network performance across diverse environments, including remote work setups, cloud-native infrastructures, and Zero Trust architectures. By utilizing the Riverbed Unified Agent, NPM+ collects packet data at every user and server endpoint before encryption, effectively eliminating blind spots caused by encrypted tunnels and ensuring comprehensive monitoring capabilities. Key Features and Functionality: - Comprehensive Packet Capture: NPM+ captures and analyzes packet data from all endpoints, including remote users, hybrid access points, cloud services, and Zero Trust environments, ensuring no area of the network is left unmonitored. - Simplified Deployment and Management: The Riverbed Unified Agent streamlines the deployment process by consolidating monitoring capabilities into a single, lightweight footprint, reducing complexity and administrative overhead. - Advanced Diagnostics and Troubleshooting: NPM+ offers smart, interactive workflows that facilitate rapid root cause analysis, diagnostics, and resolution, minimizing downtime and enhancing service availability. - Unified Communications Monitoring: The solution provides real-time monitoring for VoIP and video conferencing platforms, including Microsoft Teams, Zoom, WebEx, and Google Meet, ensuring optimal performance of unified communications. - Enhanced Security Monitoring: NPM+ integrates security monitoring alongside network performance metrics, allowing IT teams to detect potential security threats while managing performance, thereby safeguarding sensitive data. Primary Value and User Solutions: Riverbed NPM+ addresses the critical need for comprehensive network visibility in today's complex IT landscapes. By eliminating blind spots caused by encrypted tunnels and remote work scenarios, it empowers IT teams to detect and resolve issues swiftly, reducing downtime and ensuring superior service availability. The solution's advanced diagnostics and unified communications monitoring enhance overall network performance, while its security monitoring capabilities protect against potential threats. Ultimately, NPM+ enables organizations to maintain optimal network health, support seamless remote work experiences, and uphold stringent security standards.






- [View Riverbed NPM+ pricing details and edition comparison](https://www.g2.com/products/riverbed-technology-riverbed-npm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+08%3A34%3A17+-0500&secure%5Bsession_id%5D=5289c5e6-a5bd-4752-9084-70689d8deb74&secure%5Btoken%5D=b0c6a57ecfbb7e441d1f683882040c5e87a96c09097f04dafc612d2edf986d06&format=llm_user)

## Riverbed NPM+ Features
**Telemetry Collection & Ingestion - Observability**
- Multi-Telemetry Ingestion
- OpenTelemetry Support

**Agentic AI - Observability Software**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Visualization & Dashboards - Observability**
- Service Dependency Mapping
- Unified Dashboard
- Trace Visualization

**Correlation & Root Cause Analysis - Observability**
- Cross-Telemetry Correlation
- Root Cause Detection
- Intelligent Alerting

**Scalability & Ecosystem Integration - Observability**
- Kubernetes Monitoring
- Hybrid/Multi-Cloud Support

**AI Features - Observability**
- Predictive Insights
- AI-Generated Incident Summaries
- AI Anomaly Detection

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