--- title: RiskSmart Reviews meta\_title: 'RiskSmart Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how RiskSmart works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 31 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- ### RiskSmart Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **intuitive and user-friendly interface** of RiskSmart, praising its flexibility and supportive team. [(7 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100778&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** of RiskSmart, consistently noting their helpfulness and responsiveness throughout the process. [(6 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100847&qs=pros-and-cons#reviews) Users appreciate the **user-friendly platform** of RiskSmart, which simplifies risk management and enhances reporting efficiency. [(4 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100750&qs=pros-and-cons#reviews) Users rave about the **intuitive design** of RiskSmart, making risk management straightforward and enjoyable. [(3 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100854&qs=pros-and-cons#reviews) Users commend the **reliable support and responsiveness** of RiskSmart, enhancing their risk management experience effectively. [(3 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100735&qs=pros-and-cons#reviews) Users indicate that **reporting capabilities** in RiskSmart require significant improvement to enhance usability and functionality. [(1 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100633&qs=pros-and-cons#reviews) Users express frustration with the **limited features** and lengthy migration process of RiskSmart, hindering their experience. [(1 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100795&qs=pros-and-cons#reviews) Users note that **reporting limitations** in RiskSmart hinder data analysis and overall user satisfaction. [(1 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1990059&qs=pros-and-cons#reviews) Users face a **lengthy migration process** for RiskSmart, compounded by the absence of several desirable features. [(1 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100611&qs=pros-and-cons#reviews) Users note that **reporting quality is inadequate** , indicating a significant area for improvement in RiskSmart. [(1 mentions)](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1990074&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of RiskSmart ##### 1. Risk Management Users value the **intuitive and user-friendly interface** of RiskSmart, praising its flexibility and supportive team. [ See 7 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100778&qs=pros-and-cons#reviews) See Related User Reviews ![Adnan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adnan K.") AK Adnan K. Mid-Market (51-1000 emp.) 4.5/5 "RiskSmart makes managing Ops Risk easy" What do you like about RiskSmart? RiskSmart is highly intuitive and simple to use. The look and feel of this cloud-based system is love at first sight (I have been unimpressed and frus ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly platform" What do you like about RiskSmart? RiskSmart is a user friendly platform that aids the risk management process. It is easy to navigate between each area of the platform. The team are ve ##### 2. Customer Support Users commend the **exceptional customer support** of RiskSmart, consistently noting their helpfulness and responsiveness throughout the process. [ See 6 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100847&qs=pros-and-cons#reviews) See Related User Reviews ![Adnan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adnan K.") AK Adnan K. Mid-Market (51-1000 emp.) 4.5/5 "RiskSmart makes managing Ops Risk easy" What do you like about RiskSmart? RiskSmart is highly intuitive and simple to use. The look and feel of this cloud-based system is love at first sight (I have been unimpressed and frus ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly platform" What do you like about RiskSmart? RiskSmart is a user friendly platform that aids the risk management process. It is easy to navigate between each area of the platform. The team are ve ##### 3. Helpful Users appreciate the **user-friendly platform** of RiskSmart, which simplifies risk management and enhances reporting efficiency. [ See 4 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100750&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly platform" What do you like about RiskSmart? RiskSmart is a user friendly platform that aids the risk management process. It is easy to navigate between each area of the platform. The team are ve ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "A user-friendly platform that enhances risk management and simplifies reporting" What do you like about RiskSmart? The platform is very user friendly and intuitive. It allows us to manage our risks more effectively, as well as makes reporting much easier. Customer ##### 4. Intuitive Users rave about the **intuitive design** of RiskSmart, making risk management straightforward and enjoyable. [ See 3 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100854&qs=pros-and-cons#reviews) See Related User Reviews ![Adnan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adnan K.") AK Adnan K. Mid-Market (51-1000 emp.) 4.5/5 "RiskSmart makes managing Ops Risk easy" What do you like about RiskSmart? RiskSmart is highly intuitive and simple to use. The look and feel of this cloud-based system is love at first sight (I have been unimpressed and frus ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent Risk Management Platform" What do you like about RiskSmart? RiskSmart is an excellent tool to manage a wide variety of risk management requirements. Although we are in the early stages of our intergration, the ##### 5. Reliability Users commend the **reliable support and responsiveness** of RiskSmart, enhancing their risk management experience effectively. [ See 3 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100735&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly platform" What do you like about RiskSmart? RiskSmart is a user friendly platform that aids the risk management process. It is easy to navigate between each area of the platform. The team are ve ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent Risk Management Platform" What do you like about RiskSmart? RiskSmart is an excellent tool to manage a wide variety of risk management requirements. Although we are in the early stages of our intergration, the ### 5 Cons or Disadvantages of RiskSmart ##### 1. Improvement Needed Users indicate that **reporting capabilities** in RiskSmart require significant improvement to enhance usability and functionality. [ See 1 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100633&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A breath of fresh air" What do you dislike about RiskSmart? Reporting can be an area that needs improvement ##### 2. Limited Features Users express frustration with the **limited features** and lengthy migration process of RiskSmart, hindering their experience. [ See 1 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100795&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly platform" What do you dislike about RiskSmart? Lengthy transition/migration process with some desirable features missing ##### 3. Limited Reporting Users note that **reporting limitations** in RiskSmart hinder data analysis and overall user satisfaction. [ See 1 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1990059&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A breath of fresh air" What do you dislike about RiskSmart? Reporting can be an area that needs improvement ##### 4. Missing Features Users face a **lengthy migration process** for RiskSmart, compounded by the absence of several desirable features. [ See 1 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1100611&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "User friendly platform" What do you dislike about RiskSmart? Lengthy transition/migration process with some desirable features missing ##### 5. Poor Reporting Users note that **reporting quality is inadequate** , indicating a significant area for improvement in RiskSmart. [ See 1 mentions ](https://www.g2.com/products/risksmart/reviews?filters%5Bsentiment_snippet%5D=1990074&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A breath of fresh air" What do you dislike about RiskSmart? Reporting can be an area that needs improvement ![Arjun M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arjun M.") AM Arjun M. Director of Risk Mid-Market (51-1000 emp.) 7/30/2026 "Helps Senior Leaders Quickly Focus on What Matters Most" 4.5/5 What do you like best about RiskSmart? As Director of Risk, I have found RiskSmart to be a highly effective platform for making risk reporting clearer, sharper, and more useful for senior oversight. RiskSmart is now embedded into our BAU risk reporting to the Executive Committee and has been brilliantly received. It enables senior leaders to quickly pinpoint and focus on what matters most, particularly risks that are outside of appetite and need attention, escalation, or action. The reporting is one of the best I had seen for risk reporting by the leadership team, which reflects the value RiskSmart has brought to our governance approach. For us, RiskSmart has helped make risk reporting more focused, practical, and meaningful by giving ExCo clearer visibility of material risks, ownership, appetite position, and progress against actions Review collected by and hosted on G2.com. What do you dislike about RiskSmart? There are minor challenges or gaps but these can be fed back to RiskSmart to improve the product. Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? Moving from static spreadsheets where risks are reviewed line by line and now risk reporting is more focused, practical, and meaningful through RiskSmart Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adnan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adnan K.") AK Adnan K. Senior Manager Operational Risk Mid-Market (51-1000 emp.) 4/12/2024 "RiskSmart makes managing Ops Risk easy" 4.5/5 What do you like best about RiskSmart? RiskSmart is highly intuitive and simple to use. The look and feel of this cloud-based system is love at first sight (I have been unimpressed and frustrated with every established big bank GRC system I have used prior to this as they were clunky and complicated). I would highly recommend it to anyone as it has gorgeous UI UX and a customer support network that cares and are with you at every turn. I have over 20 years of experience in the field of ORM within financial institutions, and I haven’t come across a more user-friendly and flexible system for managing risk. The team supporting the product also deserves a 5-star rating for their friendly, helpful customer support. Review collected by and hosted on G2.com. What do you dislike about RiskSmart? The reporting module should be enhanced with AI capability. Other AI tools I’ve seen in other systems provide control-gap red flags and suggested actions to improve risk and control ratings. I believe these enhancements are already in the pipeline. Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? Operational Risk Management for a bank Review collected by and hosted on G2.com. Show More 4/30/2026 Current UserValidated ReviewerSource: Organic AH Antazar H. Financial Services Enterprise (\> 1000 emp.) 7/21/2026 "RiskSmart has been very helpful in upgrading our risk management process" 4/5 What do you like best about RiskSmart? What I like best about RiskSmart is that it provides a centralised and consistent way of managing risks, incidents, and actions. It improves visibility, accountability, and reporting, making it easier to track issues through to completion and demonstrate effective risk management. The ability to capture information in one place and generate meaningful management information also supports better governance and informed decision-making. Review collected by and hosted on G2.com. What do you dislike about RiskSmart? The auditing feature could be enhanced by making it more intuitive and flexible. Improvements to audit planning, evidence capture, action tracking, and reporting would make the process more efficient and easier to manage. Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? RiskSmart has helped centralise our risk management activities in one place, making it easier to record, monitor, and report on risks, incidents, audits, and actions. This has improved visibility, reduced manual tracking, and given stakeholders greater confidence that actions are being managed and completed on time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app LS Lilia S. 7/22/2026 "Risk smart is a revolutionary platform." 3.5/5 What do you like best about RiskSmart? The simple step by step training modules that allow me to understand risk smart in a greater depth. The simplicity of the platform allows new users to navigate easily and maximise their productivity throughout. Review collected by and hosted on G2.com. What do you dislike about RiskSmart? There is currently no auditing feature limiting the ability to easily identify mistakes and trace back to how and why they were made. Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? Risk smart is helping consolidate all risks that affect our business, and keep them in one place, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app MA mick a. Senior Compliance Specialist Mid-Market (51-1000 emp.) 7/22/2026 "Powerful Dashboards, Smooth Integrations, and Outstanding Risk Smart Support" 5/5 What do you like best about RiskSmart? Dashboards for reporting purposes, the option for integrations, the support form the Risk Smart team, Emma Bamford, the performance and functions. Review collected by and hosted on G2.com. What do you dislike about RiskSmart? There are currently pain points from my objective. Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? Risk Smart has helped us replace fragmented Excel risk registers with a centralised platform, improving risk visibility, accountability, reporting efficiency, and stakeholder engagement across the business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") EI Verified User in Insurance Mid-Market (51-1000 emp.) 4/30/2026 "Highly Intuitive Interface That’s Easy to Navigate" 4.5/5 What do you like best about RiskSmart? Highly intuitive interfaces, easy to navigate Review collected by and hosted on G2.com. What do you dislike about RiskSmart? back button skips pages when looking at pages in risk tiers Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? enterprise wide risk management roll out with deep involvement of local risk and control owners Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite CJ Caroline J. Mid-Market (51-1000 emp.) 1/24/2025 "User friendly system with great customer support." 5/5 What do you like best about RiskSmart? RiskSmart has powerful functionality with a clean and simple end user experience. Making risk management understandable and valuable for business users can be challenging but RiskSmart enables end users to derive tangible benefit from time they spend engaging in the RM process and the RiskSmart platform. Although we are a relatively new customer, I can already see that RiskSmart can accelerate a proactive risk management culture and embed understanding of risk management fundamentals across all lines of the business. Lastly, the customer support has been excellent. The team are responsive and actively engaged in identifying product enhancements for the benefit of users. Review collected by and hosted on G2.com. What do you dislike about RiskSmart? This is not a dislike but it a consideration for end users. RiskSmart is flexible and scalable so establsih a strategy to help shape the system to your needs. It doesn't have to be detailed but deciding on the best approach for your company needs important. The support team are great and will be there to offer support and ideas of how outcomes can be achieved but understanding your priorities and goals will support the initial set up and deployment. Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? RiskSmart is bringing together siloed risk management and complaince processes and controls. The system adds value across the reporting lines and provides oppportinity for metrics and data we have never been able to produce historically. End users are better able to assess and manage risk as connections between regulation, policy, risk and controls are clear. Plus, no more spreadsheets!! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 1/29/2025 "A user-friendly platform that enhances risk management and simplifies reporting" 5/5 What do you like best about RiskSmart? The platform is very user friendly and intuitive. It allows us to manage our risks more effectively, as well as makes reporting much easier. Customer service is great. Quite a lot of adjustments and customisations had to be made when we started to use the platform, and RiskSmart team was very helpful during this faze, and also when we needed other help with the platform after that. Review collected by and hosted on G2.com. What do you dislike about RiskSmart? Nothing comes to mind. Every issue we had with RiskSmart was resolved quickly and professionally, thanks to their excellent customer service. Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? RiskSmart allowed us to enhance our risk management, that was previously done with the help of multiple excel spreadsheets. When the solution was customised to our needs, it allowed us to have a unified risk and control register with all items being linked to each other. It also simplified creation of different management information reports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 1/30/2025 "Excellent Risk Management Platform" 5/5 What do you like best about RiskSmart? RiskSmart is an excellent tool to manage a wide variety of risk management requirements. Although we are in the early stages of our intergration, the platform allows us to give our risk managers a comprehensive and easy to use view. Any issues we have encountered, the team are on hand and happy to help us resolve. We have been able to customise sections of the platforum to suit our needs, and the team take all feedback for improvements onboard. It takes our risk managers very little time to understand the platform, and begin using as required. Review collected by and hosted on G2.com. What do you dislike about RiskSmart? There isn't anything specific I would say I dislike. All feedback is taken onboard and they are happy to say what is/isn't possible interms of there developement plans. Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? We use Risksmart currently as our risk management platform. We store all our business risks, controls and issues on here, moving away from the traditional Excel register. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Mid-Market (51-1000 emp.) 2/27/2025 "User friendly platform" 4/5 What do you like best about RiskSmart? RiskSmart is a user friendly platform that aids the risk management process. It is easy to navigate between each area of the platform. The team are very responsive and helpful with any questions we may have and responding to issues quickly. The team ensured a quick and smooth migration of our risk data. They also delivered comprehensive seminars with our company to train internal stakeholders and the RiskSmart academy (on the platform) is a useful reference point containing step by step guides and video tutorials. Review collected by and hosted on G2.com. What do you dislike about RiskSmart? Lengthy transition/migration process with some desirable features missing Review collected by and hosted on G2.com. What problems is RiskSmart solving and how is that benefiting you? Less use of spreadsheets Review collected by and hosted on G2.com. 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