RiskOS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms. (1 mentions)

Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency. (1 mentions)

Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences. (1 mentions)

Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately. (1 mentions)

Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics. (1 mentions)

Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure. (1 mentions)

Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience. (1 mentions)

Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management. (1 mentions)

Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes. (1 mentions)

Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes. (1 mentions)

5 Pros or Advantages of RiskOS

1. Accuracy

Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms.

See 1 mentions

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Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

2. Analytics

Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

3. Business Growth

Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

4. Communication

Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

5. Comprehensive Coverage

Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

5 Cons or Disadvantages of RiskOS

1. Account Management

Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

2. Complexity

Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

3. Complexity Issues

Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

4. Complex Usability

Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

5. Difficult Learning Process

Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

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Steven R.

Small-Business (50 or fewer emp.)

12/14/2021

"Trustworthy"

5/5

What do you like best about RiskOS?

Berbix makes the verification process easy for us in just a few simple steps. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Verification link not been sent directly to customer Review collected by and hosted on G2.com.

Recommendations to others considering RiskOS:

I recommend this product because its easy, fast and reliable Review collected by and hosted on G2.com.

What problems is RiskOS solving and how is that benefiting you?

Identity problems, when a customer or profile has too many red flash, we consider it as fraudulent. Berbix solves this issue with its quick verification process Review collected by and hosted on G2.com.

Response from Linda Watkins of Socure

edit

Thanks for your review! We do have universal hosted links to create a shared multi-use link that can be used by many users. Check out the documentation for more details.

See how Socure improved

Carlos C.

Experience Support Specialist

Small-Business (50 or fewer emp.)

12/21/2021

"Berbix Review"

5/5

What do you like best about RiskOS?

Berbix is secure and very user-friendly tool Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

There can be some inaccuracies with the photo comparison between the ID and selfie (this is mitigated through manual check) Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

edit

Thanks for the review, we're happy Berbix has met your security standards and is user-friendly. We're always looking to reduce the manual checks required by making technology improvements and we'll keep in mind your feedback as we do so.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/11/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"I have used berbix to review ID's I have found it useful."

4/5

What do you like best about RiskOS?

I appreciate that berbix flags whether the person and the ID looks the same. I like that they read the ID barcode. I also like that we can see a score. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I would prefer if berbix showed the faces bigger. I wish they checked to see if an ON ID was legit via the Ontario government site. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

edit

Thanks for the feedback! We'll explore if we can get larger images of biometrics!

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

12/3/2021

"Great License System"

4/5

What do you like best about RiskOS?

I enjoy that Berbix makes it very easy to review license and determine their eligibility. Without Berbix we would be hand reviewing every upload for thousands of customers. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Berbix does sometimes have issues with reading the eligibility requirements and allows a license through that otherwise would not go through. Not a huge issue, but can be an annoyance. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

edit

Thanks for the review! We're continuously looking at ways to improve the product so appreciate your feedback.

Casey V.

Mid-Market (51-1000 emp.)

12/14/2021

"I trust in Berbix to keep our business safe"

4.5/5

What do you like best about RiskOS?

Requiring the users to take visibly clear photos, not settling for blurry images. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

There are lots of areas of small fine print throughout the reviewing screens that should be bigger or reviewed altogether. Review collected by and hosted on G2.com.

Response from Linda Watkins of Socure

edit

Thanks for the review! We're continuously looking for ways to improve the product so appreciate your feedback.

Taya C.

Enterprise (> 1000 emp.)

12/14/2021

"Good to verify, however issues."

3.5/5

What do you like best about RiskOS?

Easy to verify client to photo from Drivers license, confirmation photo, name, DL, date of birth. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Photo's not showing up for me, however did show up for manager. Declined approvals coming through to advisor Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

edit

Thank you for your review. If you would like us to review your configuration, feel free to reach out to support@berbix.com. We would be happy to take a look!

Kalpesh K.

Clinical Associate

Mid-Market (51-1000 emp.)

12/14/2021

"Fast and easy way to verify IDs"

4.5/5

What do you like best about RiskOS?

It's very hassle-free and most of the time, it is an automatic process, so we don't have to do much. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Perse, nothing should be changed; it's a great app. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

edit

Thanks for the feedback and we're so glad Berbix is meeting your expectations.

Ejiro O.

Experienced support specilist

Enterprise (> 1000 emp.)

12/24/2021

"Pleasant and easy"

5/5

What do you like best about RiskOS?

The fact that all you need is a smart phone Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

The acceptable IDS. More should be included Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

edit

Thanks for the feedback! We'd be happy to hear what additional IDs you'd like supported via support@berbix.com or marketing@berbix.com! We recently expanded coverage globally, including national IDs in Mexico, the United Kingdom, and a majority of the European Union. Learn more here: https://docs.berbix.com/docs/international-support

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/22/2021

"Great product!"

5/5

What do you like best about RiskOS?

Our company needed a product to verify identity and ensure our commitment to the highest trust and safety standards. We got that with Berbix, and more, especially a seamless experience for our clients and ourselves! Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

The accuracy rate is unparalleled; however, there are opportunities for the product to minimize the number of false positives. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

edit

Thanks for the review! We're always working on how to make the product more accurate and appreciate the feedback regarding false positives. We're really glad that Berbix has been able to provide accuracy and a seamless experience.

Jitendra J.

Head of Product Development & Operations

Mid-Market (51-1000 emp.)

12/2/2021

"Remitware Payments Canada Inc."

4.5/5

What do you like best about RiskOS?

The overall flow is smooth especially the selfie & liveliness challenge part. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Sometimes document scanning is troublesome, and it doesn't prompt what the error is, it simply asks to capture again and again. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

edit

Thanks for the review! We're continuously looking at ways to improve the product so appreciate your feedback - we will definitely relay it to our team!