RiskOS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms. (1 mentions)

Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency. (1 mentions)

Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences. (1 mentions)

Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately. (1 mentions)

Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics. (1 mentions)

Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure. (1 mentions)

Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience. (1 mentions)

Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management. (1 mentions)

Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes. (1 mentions)

Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes. (1 mentions)

5 Pros or Advantages of RiskOS

1. Accuracy

Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms.

See 1 mentions

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Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

2. Analytics

Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

3. Business Growth

Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

4. Communication

Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

5. Comprehensive Coverage

Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

5 Cons or Disadvantages of RiskOS

1. Account Management

Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

2. Complexity

Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

3. Complexity Issues

Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

4. Complex Usability

Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

5. Difficult Learning Process

Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

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Jessica G.

DTC supervisor

Mid-Market (51-1000 emp.)

2/15/2022

"CV1 TPCO"

5/5

What do you like best about RiskOS?

The ID validation Very easy and affective Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I don't like that Berbix does not recognize two different people with the same first last name. Some are from different states etc Review collected by and hosted on G2.com.

Loc N.

supervior

Small-Business (50 or fewer emp.)

12/15/2021

"King Berbix"

2.5/5

What do you like best about RiskOS?

I like that the system can detect fake ID as well, not just recognizing the faces and ID Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

what I dislike about Berbix is that it can not recognize MMIC or medical card Review collected by and hosted on G2.com.

Recommendations to others considering RiskOS:

Using Berbix has made productivity increased in the company since we consistently get new customers. recommend it to anyone!!! Review collected by and hosted on G2.com.

What problems is RiskOS solving and how is that benefiting you?

definitely, not having to verify each person manually would be the best benefit increasing the productivity Review collected by and hosted on G2.com.

Response from Linda Watkins of Socure

edit

Thanks for your review! We're adding more ID types and countries each month, so keep an eye out for expanded coverage.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/11/2022

"A Great KYC Vendor!"

5/5

What do you like best about RiskOS?

The ability to create transaction flags! Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Some of the user experience is still clunky. Review collected by and hosted on G2.com.

Stuart B.

Mobility Specialist

Enterprise (> 1000 emp.)

12/14/2021

"Best ID Verification out there!"

5/5

What do you like best about RiskOS?

I really like the ease of using the website and how easy it is to navigate the website and to create new transactions. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

My phone for being so small and I miss the copy button to send to clients. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

edit

Thank you so much for your kind words and for being a valued customer! We love hearing that your experience has been so positive!

Andy F.

Sr. Ops Lead

Mid-Market (51-1000 emp.)

12/14/2021

"Berbix helps with ID verification"

4/5

What do you like best about RiskOS?

The team management UI is very easy to follow. Training our staff on verifying IDs and identifying duplicates was also very easy. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

User permission settings seem to change and we have to review what different user accounts are capable of viewing / solving. Review collected by and hosted on G2.com.

Verified User in Tobacco

Small-Business (50 or fewer emp.)

12/14/2021

"Works great!"

5/5

What do you like best about RiskOS?

I love the fact that the system automatically recognizes if the ID is a fake. That can be hard to do with the naked eye. Our previous did not have this. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I dislike that I cannot zoom in on the ID's. Sometimes the pictures are tiny. Customers also get flagged who are not under age and all of their information matches what they listed on their account. Review collected by and hosted on G2.com.

Radesh J.

Mid-Market (51-1000 emp.)

12/14/2021

"Berbix is awesome"

5/5

What do you like best about RiskOS?

It's very easy and simple to use, helps me do license verification fast. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Nothing really to dislike, wish it was easy to login and remember my login so I don't have to keep logging in. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

edit

Thank you so much for your review! We are so happy that you are enjoying your Berbix experience!

Faye M.

Manager

Mid-Market (51-1000 emp.)

12/2/2021

"Best Instant Check Company"

5/5

What do you like best about RiskOS?

Customer representatives are always responsive and always happy to answer any questions! Super accurate to ensure all ID's are legit and suppperr easy to use! Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

So far we haven't had any issues using Berbix so nothing so far! Keep it up! Review collected by and hosted on G2.com.

Giancarlo Z.

Bookings Team

Mid-Market (51-1000 emp.)

12/15/2021

"Berbix is fast and smart. I used to have problems with it but since their update-0 issues! 10/10"

5/5

What do you like best about RiskOS?

The barcode scanning feature to makes sure the ID is valid. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

How clients get frustrated with the app. It's nothing to do with the functionality but user errors. Review collected by and hosted on G2.com.

Grant Z.

Software Developer

Small-Business (50 or fewer emp.)

12/3/2021

"Berbix has good integration with webhooks and whatever you need, and the user-side flow is easy"

4/5

What do you like best about RiskOS?

API integration is the most important part of this service and it is well-featured. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Some inconsistency and dropped webhooks have been reported internally by us. Also the test mode is unclear in the usage of each flag/mode. Review collected by and hosted on G2.com.