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RiskOS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms. (1 mentions)
Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency. (1 mentions)
Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences. (1 mentions)
Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately. (1 mentions)
Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics. (1 mentions)
Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure. (1 mentions)
Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience. (1 mentions)
Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management. (1 mentions)
Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes. (1 mentions)
Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes. (1 mentions)

5 Pros or Advantages of RiskOS

5 Cons or Disadvantages of RiskOS

RiskOS Reviews (103)

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Reviews

RiskOS Reviews (103)

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4.5
103 reviews
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Gayathri S.
GS
Gayathri S.
Clinical Associate
Small-Business (50 or fewer emp.)
"Great site."
5/5
What do you like best about RiskOS?

I have had a really good, hassle-free experience with Berbix. Very helpful in picking out duplicate IDs which is very important for our workspace. Points out to manually check some unidentifiable verifications which is helpful. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

No downsides in specific but the best I could think of is to improve the image clarity of the selfies and the IDs to help us match the images better. Also suggestion to give clear instruction on sending images with full bar code. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

Thanks for the review Gayathri! We're happy to hear we're succeeding in picking out duplicate IDs. Your feedback about the image clarity and instructions for barcodes has been documented and we'll be sure to visit how to improve those items in the future.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"user friendly, easy to follow and use."
5/5
What do you like best about RiskOS?

Berbix has been the best product to use when it comes to verifying and authenticating clients. it's so easy to use and user-friendly and helps in dealing with difficult clients and saving on potential escalations. it's truly a blessing to have, especially during this pandemic and saves both customers and organizations time. Thanks for providing this fantastic user-friendly software. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I find it very easy to use. Some clients find it hard to follow, especially those who are not tech-savvy. It would be great if the sent link could be more prominent for the clients. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

Thanks for the review, we know others will benefit when picking an ID check software solution. We take pride in helping businesses increase efficiency and save time, and are truly ecstatic that this is the case for you. We're working on some additional training solutions and materials for our users and your users as well, and hope to collaborate on those items soon. Thank you!

Alfredo L.
AL
Alfredo L.
M
Small-Business (50 or fewer emp.)
"Excellent quality of service from Berbix"
5/5
What do you like best about RiskOS?

Berbix's in-depth and very detailed License and Identification verification methods make our job so much easier. Knowing we can trust the software we are using definitely gives us confidence in our day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

The web version of this system is a little challenging to use and navigate on a mobile device, but that is more of our inconvenience due to primarily using smartphones in comparison a computer or tablet. Review collected by and hosted on G2.com.

Verified User in Medical Practice
CM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Very thorough and accurate"
4.5/5
What do you like best about RiskOS?

I like how Berbix shows what exactly is the error in the ID verification and I noticed that most of the times, the error shown by Berbix is correct. Barcode is detected, selfies are detected very accurately. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

There is really nothing much that I dislike about Berbix. But I think it should not let an individual come back for ID verification after (if) it is rejected for them 2 times. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

Thanks for the review and your honest feedback! We will explore how we can further support rejecting users after a certain number of attempts.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great experience"
5/5
What do you like best about RiskOS?

This is a great tool that helps clients where face to face is complicated and is embedded with AI Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

It requires an internet connection, and the recipient needs a camera-enabled device, I guess this is an essential requirement for the app, but not everyone meets the requirement Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

Thanks for the review! We'll continue to research ways to see if we can set up identity verification without internet.

Fred R.
FR
Fred R.
mobility specialists
Mid-Market (51-1000 emp.)
"Berbix Review"
4/5
What do you like best about RiskOS?

speed of verification makes it easy to use Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

i feel the app is hard to navigate. and wish it was easier Review collected by and hosted on G2.com.

Jessa M.
JM
Jessa M.
Accounts Receivable Specialist
Mid-Market (51-1000 emp.)
"Berbix is LIT!!!!!"
4.5/5
What do you like best about RiskOS?

I like using berbix because it will easily track the records and information we have from our customers. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I haven't find things yet that I don't like in Berbix Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

Thanks so much for the kind words, Jessa. We're truly happy that Berbix helps you feel more secure -- it's one of our main goals!

Verified User in Financial Services
IF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Berbix Review"
4.5/5
What do you like best about RiskOS?

The Berbix product is an important piece of our credit decisioning process. It was easy to integrate with and reliable. The support staff was also helpful when needed. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

There isn't too much feedback on this because the product does what it needs to and has been reliable. There are always enhancements and improvements and we look forward to what's to come. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Berbix Review 2021"
4/5
What do you like best about RiskOS?

I like that this helps establish trust with our users. It may be an inconvenience for them because it's another process they have to go through but it also let's them know that we do have an extra layer of vetting for their protection. Fortunately, it's a fairly simple process that customers can always get through. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

There is a lot of clicking and going back and forth between multiple windows to create a Berbix ticket. It'd be great if Berbix can be integrated into our tools for easy/succinct action, especially when our replies are timed. Every second counts for us to hit our metrics. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

Thank you so much for your review! Our team would be happy to take a look at your configuration if you reach out to support@berbix.com and, in the meantime, here is a link to our support documents that outline all of our many integration options: https://docs.berbix.com/docs/integration-guide.

Tess H.
TH
Tess H.
Supervisor
Small-Business (50 or fewer emp.)
"Great Service!"
5/5
What do you like best about RiskOS?

Berbix is a smart and easy way to pay ahead of time effortlessly. It is an absolutely necessary part of the world we live in today, and I am pretty impressed with their service! Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Berbix is a fairly excellent platform in my opinion! There are sometimes, the connection is a bit spotty and slow, but overall it is a great platform that gives me little trouble! Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

Thanks for the review, Tess! We are glad you are enjoying your Berbix experience.