RiskOS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms. (1 mentions)

Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency. (1 mentions)

Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences. (1 mentions)

Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately. (1 mentions)

Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics. (1 mentions)

Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure. (1 mentions)

Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience. (1 mentions)

Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management. (1 mentions)

Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes. (1 mentions)

Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes. (1 mentions)

5 Pros or Advantages of RiskOS

1. Accuracy

Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms.

See 1 mentions

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Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

2. Analytics

Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

3. Business Growth

Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

4. Communication

Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

5. Comprehensive Coverage

Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

5 Cons or Disadvantages of RiskOS

1. Account Management

Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

2. Complexity

Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

3. Complexity Issues

Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

4. Complex Usability

Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

5. Difficult Learning Process

Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

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Jennifer W.

Small-Business (50 or fewer emp.)

12/14/2021

"Verified"

5/5

What do you like best about RiskOS?

I love that while using Berbix, it automatically flags an ID as fake. I still double-check when it isn't flagged, but when it is, my job is that much easier. The other nice thing about Berbix, is that it automatically tells you if the customer is under 21. Just a very user-friendly application! Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

The best update would be for the application to recognize if the name on the ID matches the name of the person we are verifying or if the ID provided is for an entirely different person. This isn't that big of a deal because it is easy to see whether or not the names match. It would be convenient for a user to see that Berbix rejected the ID because the information doesn't match. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/9/2022

"Good Service for ID check, Some suggestions"

4/5

What do you like best about RiskOS?

The process is simple for our clients to use, Notification works well, and Accuracy has been very good. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Since we have to filter thru many names it would be very helpful in our company landing page List view had the name of the individual that has been processed, instead of only a UID#. This makes us have to go fishing thru UIDs if we are back searching for a specific individual. Review collected by and hosted on G2.com.

Recommendations to others considering RiskOS:

Simple to use Review collected by and hosted on G2.com.

What problems is RiskOS solving and how is that benefiting you?

I mentioned 1 in Dislikes, I am also unclear of why the site generates reports that show users with multiple berbix generated UID's. The benefits are the simplicity for our clients to access quick ID verification. Review collected by and hosted on G2.com.

Maria G.

Program/Operations Manager

Enterprise (> 1000 emp.)

5/19/2022

"Save Time When You Verify"

4.5/5

What do you like best about RiskOS?

I love that ID images are processed in a fast and easy fashion. We added the security of utilizing the scan bar on the IDs/DLs as well and it's been working out well. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I love the solution. Nothing to dislike. There is nothing that is wrong, bad or challenging about this product. Products like this are usually pretty pricey. I'm happy with this one. Review collected by and hosted on G2.com.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

2/16/2022

"Great Platform, Makes work easier!"

4.5/5

What do you like best about RiskOS?

The ID recognition features are great, makes the whole KYC process more efficient! The AI recognizes the ID information almost better than I'd do in some instances... Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

There is nothing much to comment on as a dislike; it is more on the user side. It may flag a selfie that from a human perspective would be seen as acceptable, however not matching the exact criteria specified. Review collected by and hosted on G2.com.

What problems is RiskOS solving and how is that benefiting you?

We are in the real estate sector, and with Berbix, we solve the ID verification process that would have been otherwise manual and required more interaction with the customer. As the main benefits, I would mention faster identity verification which makes us more efficient. On a less considered aspect, increased brand recognition. The use of technology increases our brand positioning as a prop-tech company. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

edit

Thanks for the thoughtful and honest review! One of our goals in starting Berbix was to improve the KYC process, and we're happy to hear you all have been able to achieve that with Berbix.

Johnathan R.

customer service represented

Mid-Market (51-1000 emp.)

12/26/2021

"Berbix is awesome"

5/5

What do you like best about RiskOS?

the number of tools at our disposal to properly review and check drivers license. the tools we use are system verification tools for the verification of drivers license Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

not much about the system to dislike the system works exactly how it should. the only issue I would have is at times the system can be a little temperamental when it comes to photo verification Review collected by and hosted on G2.com.

Recommendations to others considering RiskOS:

to make the move to berbix it is an amazing system for the better system security for business Review collected by and hosted on G2.com.

What problems is RiskOS solving and how is that benefiting you?

the problems i solve with berbix are security problems when it comes to drivers' license. I realized that this system benefits people greatly who are trying to make there system more secure Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

edit

Thanks for the feedback! We' re happy to hear Berbix has helped you achieve your security goals. We'll take the feedback regarding photo verification and see how we can improve there.

Manny O.

DTC Delivery Manager

Mid-Market (51-1000 emp.)

12/14/2021

"Helpful"

5/5

What do you like best about RiskOS?

Quick and easy to verify customers or fix any issues by resending them a link. It is easy to train others on how to verify a customer profile. This program ensures we are following all local and federal laws. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

To be honest, there isn't anything I dislike about the features. Everything is easy to use and creating a new link is seamless. Customers can easily upload their ID or passport. Review collected by and hosted on G2.com.

Recommendations to others considering RiskOS:

If you're looking for an irreplaceable tool that your company needs then this is it. Review collected by and hosted on G2.com.

What problems is RiskOS solving and how is that benefiting you?

Automating the verification process has made delivering to customers simple and fast. Expired ID's or misused ID's have been an issue for us and it has been a huge benefit for the company. Review collected by and hosted on G2.com.

Shanae C.

customer support specialist

Mid-Market (51-1000 emp.)

5/10/2022

"great system"

5/5

What do you like best about RiskOS?

Berbix is on point with their validations, it also has a user friendly interface. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

When berbix denies an ID and then the user re submits, it doesnt alwasy catch the new accepted ID Review collected by and hosted on G2.com.

Kenny S.

Co-Founder

Small-Business (50 or fewer emp.)

5/3/2022

"Effective solution"

4.5/5

What do you like best about RiskOS?

Berbix has a friendly interface for our users. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Relatively small - but they require a Google email (business) to sign up for their service. Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/6/2021

"Berbix review"

4.5/5

What do you like best about RiskOS?

Good, simple design: easy for users to fill out, easy for admins to review user identities, easy to attach webhooks and interface with it from a coding perspective. There have been very few problems with users and very few problems with interfacing our software with Berbix. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

The client-facing Berbix UI is not very customizable. There are very few options exposed when making custom templates. I would love more of an ability to customize the component's CSS in order to create an aesthetic that better suits our website.

Problems with lack of customizability are not only limited to aesthetics, it can also impact UX. One specific example is that the Berbix component forces a large amount of whitespace directly below the UI, which can be disruptive for space-constrained applications. Our team couldn't find a way to disable the whitespace and had to resort to making the rest of our UI overlap on top of the Berbix component in order to put our components in the place of the whitespace. Review collected by and hosted on G2.com.

Alesha H.

Customer Support Agent

Mid-Market (51-1000 emp.)

12/20/2021

"Berbix recommendation"

5/5

What do you like best about RiskOS?

Fast and convenient. Other employees seem to like it as well. I like it allows you to copy and paste. They make it easy for you to review driver license for customers Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Sometimes customers have trouble getting the back of their ID verified which makes them kind of frustrated when they have to call and get help on how to upload it correctly Review collected by and hosted on G2.com.

Recommendations to others considering RiskOS:

Berbix is an excellent all-around company that has many features to use Review collected by and hosted on G2.com.

What problems is RiskOS solving and how is that benefiting you?

The problem I can solve with Berbix is letting customers know if their license has any restrictions. I can help customers get their driver's licenses uploaded. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

edit

We're glad you find Berbix fast and convenient and that it is a helpful solution for the problems you're trying to solve. We'll explore creating tools and resources for end-users so they can better understand how to navigate the ID check process with Berbix.