RiskOS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms. (1 mentions)

Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency. (1 mentions)

Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences. (1 mentions)

Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately. (1 mentions)

Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics. (1 mentions)

Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure. (1 mentions)

Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience. (1 mentions)

Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management. (1 mentions)

Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes. (1 mentions)

Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes. (1 mentions)

5 Pros or Advantages of RiskOS

1. Accuracy

Users value the high accuracy of Socure's identity verification, enhancing security and user experience across platforms.

See 1 mentions

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Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

2. Analytics

Users praise the advanced analytics of Socure, facilitating seamless identity verification and enhancing fraud protection efficiency.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

3. Business Growth

Users celebrate the business growth achieved through increased auto approval rates and seamless customer experiences.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

4. Communication

Users value the excellent communication from Socure's knowledgeable support team, resolving issues efficiently and accurately.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

5. Comprehensive Coverage

Users value the comprehensive coverage of Socure, enhancing security and user experience across multiple demographics.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you like about RiskOS?

Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individ

5 Cons or Disadvantages of RiskOS

1. Account Management

Users find the data analysis complexity and account turnover fluctuations confusing for new users navigating Socure.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

2. Complexity

Users find the data analysis complexity daunting, with confusing attributes and codes impacting new user experience.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

3. Complexity Issues

Users find the data analysis complexity of Socure overwhelming, often leading to confusion and inconsistent account management.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

4. Complex Usability

Users find the complex usability of Socure challenging, as it can confuse new users navigating data attributes.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

5. Difficult Learning Process

Users find the difficult learning process of Socure challenging, often feeling confused by its complex data analysis and account changes.

See 1 mentions

See Related User Reviews

Dharmik V.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless AI Identity Verification with Outstanding Support"

What do you dislike about RiskOS?

its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover c

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Verified User in Financial Services

Mid-Market (51-1000 emp.)

12/14/2021

"Excellent service."

4.5/5

What do you like best about RiskOS?

Makes id verification simple and fast. Without this program my job would be very time consuming. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Sometimes it flags correct information and I have to manually verify information that is correct. Review collected by and hosted on G2.com.

Response from Linda Watkins of Socure

edit

Thanks for the review! We're continuously looking for ways to improve your experience so appreciate your feedback.

Verified User in Banking

Mid-Market (51-1000 emp.)

12/14/2021

"If Berbix developed facial recognition tech to track and match IDs/selfies, game changer"

4/5

What do you like best about RiskOS?

The new interface looks better than previous versions. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

It seems to work best on certain ID types. Needs work recognizing a wider range of IDs. Review collected by and hosted on G2.com.

Response from Linda Watkins of Socure

edit

Thanks for the feedback. We're working on adding new ID types and countries each month. Check out the current list of countries/ID types supported with more coming soon!

See how Socure improved

Megan M.

VP of Client Care

Small-Business (50 or fewer emp.)

12/14/2021

"Excellent product, response time and service."

5/5

What do you like best about RiskOS?

Ease of system use and service level. Exceeding expectations. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Nothing comes to mind. No complaints/dislikes on my end. Review collected by and hosted on G2.com.

Verified User in Research

Mid-Market (51-1000 emp.)

12/7/2021

"Disappointment"

1.5/5

What do you like best about RiskOS?

Berbix never went down in the time that we used it. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Berbix didn't accurately identify obvious frauds. There were occasions where Berbix prevented legitimate users from joining too. Review collected by and hosted on G2.com.

Response from Kelly Javanmardi of Socure

edit

Thanks for the review! We're continuously looking for ways to improve the product so appreciate your feedback. If you would like someone from our team to take a look at your configuration, please feel free to reach out to support@berbix.com and we would be happy to help!

Verified User in Philanthropy

Mid-Market (51-1000 emp.)

12/16/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Efficient and Easy to Review"

4.5/5

What do you like best about RiskOS?

I enjoy the options to search for information using multiple pieces of data. It allows each review to be highly efficient and accurate. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I think the database could be updated a bit more to keep up with changes to phone numbers and addresses. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

12/4/2021

"Works well."

4/5

What do you like best about RiskOS?

the ability to request ID + selfie and the UI. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

The organization of pending and received IDs. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/14/2021

"Easy to use"

5/5

What do you like best about RiskOS?

The convenience of doing everything with a cell phone. Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

So far I like everything about berbix. My only suggestion would be to maybe specify what type of ID's are accepted. Review collected by and hosted on G2.com.

Response from Linda Watkins of Socure

edit

Thanks for the review! We're continuously looking at ways to improve the product so appreciate your feedback.

Verified User in Banking

Mid-Market (51-1000 emp.)

12/19/2021

"Berbix makes authentication so much easier!!"

4/5

What do you like best about RiskOS?

It's such an easy way to be confident in a challenging authentication situation Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

Clients can sometimes find it challenging to navigate so it can end up being a lengthy process. They especially struggle with scanning the back of an ID in my experience. Review collected by and hosted on G2.com.

Response from Raina Sheth of Socure

edit

We're so happy that Berbix is helping you navigate challenging authentication situations! We'll explore creating tools and resources for end-users so they can better understand how to navigate the ID check process with Berbix.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

12/14/2021

"Highly Recommend Berbix"

5/5

What do you like best about RiskOS?

It puts me at ease on whether a potential customer is legitimate Review collected by and hosted on G2.com.

What do you dislike about RiskOS?

I have to go through all previous berbix to locate a particular person Review collected by and hosted on G2.com.

Response from Linda Watkins of Socure

edit

Thanks for your review! If you have access to the Berbix dashboard, you can filter/search for specific transactions. Feel free to reach out to support@berbix.com with any questions.